I am having to get an oil consumption every 1000 miles which has me concerned.

- Chicago, IL, USA

I was driving on the expressway and my oil light indicator light came on in the car and went off after I got off the expressway pulled over at a gas station. So I started driving again and again the oil light comes on so I recorded it on my cell phone.I just had my oil changed a week prior to this. Took my vehicle back to the Hyundai dealership in matteson Illinois where I purchased the vehicle from. And get all my oil changes done on the vehicle. They checked out my vehicle and said that they didn't get the coming on when they took my car on a test drive. So I show the mechanic the video I recorded on my phone. He looks at the video and says to me well if the oil light comes back on bring the vehicle back. And tells me the vehicle is ok to drive as it is. Two days later I'm running an arron in traffic on a busy city street and as I'm driving my car starts jerking and stalling and a flashing engine light on the dash board I put my hazard lights on and pull over to the side of the road. Called Hyundai service department. Because I was close by the dealership the service personnel told me to drive the my car to the dealership so I did. They told me my engine had to be replaced. For the second time mind you. 1st time was a year prior. So they kept my car for a week and 2days. Get my car back a week later I'm driving on my way to work and the flashing check engine light comes on again. So I take it back to the dealership and they said it was the knock sensor that needed to be replaced this time. They repair it the same day. Mean while waiting I find an video on you tube about the very problem I was having with my vehicle. But it's from the Hyundai manufactures about the 2014-2018 Santa Fe, sonata and tuson vehicle about known malfunctions and problems these vehicles are having and would have. So I don't understand why these are not recalls. Now again yesterday 1/16/21

- Markham, IL, USA

My vehicle will periodically stall when at a complete stop. VIN does not show recalls, but there are recalls for other 2017 Santa Fe vehicles with the same issue. My vehicle was made in 2017, the recall was in November 2017; therefore I do not understand why my VIN is not showing that a recall is warranted as the parts would have been used to make it. This can literally increase the risk of a crash. I will also be contacting Hyundai customer service.

- Sterrett, AL, USA

The V6 2017 Santa Fe SUV is advertised in many car magazines and by Hyundai to tow 5,000. Lbs. I told the sales manager the specs of my camper. He said it would not have a problem towing my camper that weighs 3,200. I said if you get it prepared for towing, meaning, hitch, brake box and wire for lights, I will buy it. The deal was made. I towed a few times then had a bad shaking in the rear. The service manager tried to tell me I was towing too much weight. Impossible. It's just me and a small dog. I argued with allen turner Hyundai in pensacola, fl and the corporate office. They believed what the dealership said. I told them I can go weigh it all on dot scales to prove it. So they ended up fixing it that time. I didn't tow for awhile because of covid. The first time I did, on the way home it started shaking. I go to the dealer. He told me the right rear passenger tire was separating inside. It would need alignment and struts. They were not going to pay for it even with the car with low miles still under warranty. They offered me something off their used lot. Which I considered if it had the safety features that I originally bought on my Santa Fe. No, they offered a basic small truck. I'm older and I have gotten used to the safety features. The salesman talked down to me, tried to intimidate me and practically called me stupid. I was supposed to see the service manager but he dismissed me. I've bought three cars from this dealer using the same salesman. Then when I have a problem they treat me like this. I have testimonies from other camper trailer haulers with the same car that even tow a higher weight camper. They have not had any problems. I will attach photos of theirs also. Thank you [xxx] when I'm towing it all sounds good and works good. I wouldn't know the camper was back there. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Pensacola, FL, USA

On the interstate, pressed the gas pedal and the vehicle did not and would not accelerate. I tried multiple times. RPM went up to 5000 but shifting the transmission into sports mode and downshifting and upshifting made no difference in the speed of the vehicle. Speed remained the same, engine roared as if in neutral. I pulled off the interstate, cut off the vehicle for several minutes, restarted the vehicle, returned to the interstate and could accelerate. This happened multiple times in 2017 and 2018 both on the highway and city streets. In 2018, taken to pearson Hyundai and could not be fixed because no error codes. After a dangerous, identical incident on the interstate in May 2019, taken to pearson Hyundai. They performed a tcu and ECU software update May 21, 2019. This latest incident is a repeat of the May 2019 problem. The problem is random and unpredictable but occurs on both highway and street speeds. The inability to accelerate without warning will eventually cause an accident. We also own a 2016 Santa Fe sport turbo AWD that has not had any of these acceleration problems. Changes were made in the 2017 model year to the engine and transmission that are impacting acceleration.

- Richmond, VA, USA

When I drive going straight at about 40 to 48 mph on eco mode or any drive mode the car jumps/ jerks like it shifts into a low gear and then goes back into a high gear with no heavy acceleration. If I have it on cruise control at 45mph it will kick back and forth occasionally as if I was slamming on the gas pedal then slightly on the break but quickly.

- Pingree Grove, IL, USA

Oil is vanishing from the vehicle. For every 1000 miles there is a pint of oil missing from the vehicle. This has been reported to the Hyundai mutiple times. Hyundai can not find any issue with the vehicle. This is concering becuase the vehicle can break down on a long road trip without consant oil checks and refilling during the trip. Hyundai has yet to replace the motor or resolve the issue. No oil leak located it appears the oil is just going missing while the vehicle is in motion.

- Orlando, FL, USA

There is a leak on the drivers side of the vehicle coming from unknown defect. Every time it rains, water drips from under the dash to the floor close to the frame of the car.

- Ridge, NY, USA

Over one month ago, my gps viewer showed a wrong time. I reset the clock and exited the feature. The clock quit appearing on the screen. At first I didn't notice it. Then when I did, I wasn't able to enter the program to set the clock: It was all dark on the choices. I read both my manuals and nothing in them talked about this problem. I had several friends read the manual and they couldn't find any information to fix this either. I went to the dealer and have it fixed and they said there is no fix for this. The second time I came to the dealer, the technician ordered the whole head unit and they said I have to wait for the order. It's about 4-5 weeks now and I still haven't heard anything. I called last week and they said there is no eta for it. I do not know what to do anymore.

- Corona, CA, USA

Over one month ago, my gps viewer showed a wrong time. I reset the clock and exited the feature. The clock quit appearing on the screen. At first I didn't notice it. Then when I did, I wasn't able to enter the program to set the clock: It was all dark on the choices. I read both my manuals and nothing in them talked about this problem. I had several friends read the manual and they couldn't find any information to fix this either. When I went for an oil change, I found out that this issue was affecting lots of vehicles and they said there was a couple of things they could do to attempt to fix it. Sometimes it worked and sometimes it didn't. mine didn't. no one contacted me to alert me to the problem (said maybe a cell tower issue when I was at the dealers). I have to access my fitbit to get the time which requires squeezing the sides of it and sometimes scrolling it. Not suppose to use your cell phone for safety, but messing with my fitbit under my jacket is just as bad. Why weren't we notified. Google shows people have been complaining about this problem for some time now. I'm a senior citizen and may not be using correct terms for the gps stuff. It is a safety issue when your eyes aren't on the road as they should be and messing with your fitbit. Yes I can invest in a watch again, but why should I have to do this? doesn't matter if I am driving or stationary, it doesn't work!!!!!

- Woodbury, MN, USA

The contact owned a 2017 Hyundai Santa Fe. The contact stated that the vehicle caught fire under the hood while parked and unoccupied. The fire department was present, extinguished the fire, and stated that the fire initiated around the battery area. A fire department report was filed. The contact mentioned that a new battery was installed a week prior the failure. The manufacturer was contacted. The vehicle was towed and deemed destroyed. The cause of the failure was not determined. The dealer was not contacted. The VIN was unknown. The approximate failure mileage was 40,000.

- Ovideo, FL, USA

While in motion the vehicle either brakes or backfires. The jerking motion is so hard that I thought I was hit by another car. The car continues to drive but acceleration rate slows drastically causing near misses as well. The traction control and downhill shifting lights come on and stay on until you turn the engine off and back on. So far this has happened four times in both normal and economy drive modes while traveling on the interstate/highway at speeds between 50 and 70 mph.

- Walker, LA, USA

While driving westbound on I-80 on Sunday, June 2, 2019, at 2:33 pm the front portion of the panoramic sunroof exploded with the sound of a 12 gauge shotgun. The glass went flying and came into the vehicle. No prior damage to the sun roof and the air temperature was 64 degrees. We were traveling at 65 mph.

- Midvale, UT, USA

I was pulling onto the highway and coming up to speed, going approximately 50 miles per hour, when I heard a loud noise, like a 'crack' or a 'boom.' It quickly became clear that my glass sunroof had burst and there were glass pieces raining down on the sun screen, which thankfully had been closed. No injuries were sustained.

- Davis, CA, USA

The panoramic sun roof exploded while the car was parkerd and engine runningthe tempature was 77 degrees. After some internet follow up it seems this is the #1 problem in Canada and there has been and on going class action lawsuit in the usa for the past 5 years. Both the dealership and huyndai knew of the problem and it was fix under warranty, 1year old with 9000 miles. Had this happened a freeway speed we probally would have been killed along with others. They are replacing the glass roofs with the same glass roofs with no fixes done Hyundai and sister company Kia have know of this problem since before the class action suit started in 2012 and have send bullittens to dealerships but no recalls this is a major saftey issue and needs to be investigated and not just covered up by the car companys. I have aprox 100 photos and can not down load to your site for some reason currently I can try later or maybe if you have a email or something I can do that too, let me know. This happened November 11, 2017 the car was bought in the usa kept in the usa by usa citizens

- Pocatello, ID, USA

It tries to stall or hesitate when making turns I live in Chicago and drive in traffic when turning into traffic it seems to hesitate for 2 or 3 sec before acceleration II am afraid to drive this vehicle in traffic from fear when making a turn I will. Cause a car accident

- Chicago, IL, USA

On May 31st I purchase a new Santa Fe sport AWD 2017 - 21 days after drving the card the dashboard light where coming on for tracking control and downward shifting - when I originally called the dealership I was told maybe I went through a large puddle if they come on again call them back - within three hours of hanging up the phone the same problem started again - I called the dealership - and brought the car in they kept the car for a month stating a master technician from Hyundai was looking into it, but they see where there was an issue with the shift. But they were not able to tell me the issue but it seemed to be cured for. While I was driving last week on the highway I hear a thumping sound, I thought I had a flat tire - pulled over no flat - I proceeded to drive and the sound came back - I immediately turned around and brought it back to a local mechanic shop - the mechanic shop informed me that the right front axle and shaft joint was broken and the car was unsafe to drive - I had the car towed to the local dealership who confirmed the same issue and replaced the parts required - they informed me that it was very possible that was the reason why the dashboard lights are coming on originally - the card is branch new and did not even make three months of ownership - I contacted Hyundai originally and made a complaint for the dashboard, lights but never received a reply - I sent an additional email in regards to the new issue and informed them that they should check to see if perhaps this make and model of the card is are experiencing a manufacturing defect ----- I also informed them that I could have died if this axle failed while driving on the highway. - I think there need to an investigation into the matter before someone does end up dying

- Fishkill, NY, USA

When the car start at the traffic lights and slowly accelerates while driving, there is a sound in the car. I head a sound from the engine or muffler.

- Leander, TX, USA

My brand new 2017 Santa Fe limited hesitates badly when coming out of turns at a slow speed and attempting to accelerate...just short of coming to a stop. It also occurs when vehicle is at a stop then I step on the accelerator. It is a safety issue as the vehicle lags when attempting to enter traffic or the vehicle could be hit from behind when attempting to accelerate and it momentarily does not respond. This occurs each time I drive it.

- San Marcos, CA, USA

Car has serious, dangerous acceleration problems. It's most noticeable when turning left into oncoming traffic. Car appears to lose all power when accelerating - hanging for seconds while nothing happens. Engine hits redline all the time and it barely gains speed. Called dealer and was first told "dual clutch will learn driving style." After noting car has 2K miles was then told "the delay is a characteristic of that car." This is unacceptable and incredibly dangerous. I've almost been T-boned multiple times because of this. Googling led me to many other reports of the same issue. This vehicle needs to be recalled.

- Salem, OR, USA