10.0
really awful- Crashes / Fires:
- 2 / 5
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 6,160 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I have a 2017 Hyundai Santa Fe ultimate and like the other complaints, the car has hesitation when trying to accelerate especially after a stop, bump in road, slowing down, etc. The dealership has had the car several times trying different things such as try a different mode, reset transmission computer, etc. I've called Hyundai customer service and filed a compliant open but I don't want the car anymore it hesitates too long/too many times and scares the crap out of me. It's dangerous and needs a recalled.
- Monongahela, PA, USA
My vehicle was in park on a flat surface. I reached in and turned the engine off the car began rolling backwards. I was dragged backwards down the driveway. The car stopped when it hit the neighbors curb.I got in the car was off and in park.I then drove car into garage and placed in park. I didi sustain a sever ankle sprain and was treated at a hospital.the car had 1900 miles on it and was a new car lease. The dealer inspected the car on Monday December 5 and found nothing. I contacted the national customer service center. They sent a third party to inspect car and on February 3,2017. I recieved an email. It stated that the transmission, gear shifter and brakes are normal it noted that in this car the driver always must place the emergency brake on every time it is placed in park. The salesman did not convey this, nor II is listed on the information checklist to review before customer takes car. Also when I test drove this vehicle it did not have the emergency brake on. Also. When test driving the car I commented that the brakes seemed strange. The salesman told me to stop and we returned to dealer.he informed me that raccoons on the property were eating through brake lines on several cars. I was told they would be repaired before I took possession four days later. I am scared to drive this car. I asked to be let out of the lease but that was denied.
- North Ridgeville, OH, USA
While travelling home from work experienced an awful shotgun sound from the vehicle's sunroof, immediately pulled over and discover that the panoramic sunroof had exploded.
- Murrells Inlet, SC, USA
Vehicle hesitates when entering flow of traffic from a stop or a turn.
- Ripon, CA, USA
I bought the vehicle on 5/7/16. On 6/2/16 I was driving on highway 395 when I noticed smoke coming out of the engine compartment. The car started losing power and eventually died. When I got it pulled over to the side of the road I noticed flames coming out from the front of the engine. I grabbed what I could and got out of the car. Within 5 min the front of the car was engulfed in flames. I had approximately 675 miles on it. I have contacted Hyundai but they have not responded to me. I ordered a copy of the police report but have not received it yet. I have pictures that I have attached. I am concerned about this happening to other people. Thankfully I didn't have grandkids in the car, I'm not sure I would have been able to get them out.
- Reno, NV, USA
- Milwaukee, WI, USA