3.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,333 miles

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problem #3

Jun 232023

Santa Fe

  • miles
While driving down a California freeway, the sunroof of my wife's 2017 Hyundai Santa Fe Sport exploded without warning. Glass rained down on my niece and nephew in the backseat and caused my wife to swerve a bit in surprise. Luckily there was no one else on the road and no one was hurt by the glass. She was not near anyone or anything, plus nothing fell into the backseat so we know that it wasn't anything that impacted the glass causing it to break. Upon further review, this is a problem with Hyundai vehicles and it looks like they are the subject of multiple class-action lawsuits for it. This is the second time something like this has happened. In 2016, my wife was leasing a Sonata and the sunroof exploded unprovoked. The dealership took responsibility that time and one of the mechanics stated that it was "a known issue".

- Mountain House, CA, USA

problem #2

Feb 262023

Santa Fe 6-cyl

  • miles
The panoramic sunroof on our 2017 Hyundai Santa Fe unexpectedly and without warning, exploded during a leisurely drive through our town this morning. At a speed not exceeding 40 mph, we were suddenly met with a loud, gunshot like sound that instantly frightened us. We immediately put our hazards on and pulled off to the side of the road to find that the sunroof had completely shattered. Thank goodness we had just closed the sun shade or else our three year old and family pet would have been covered in glass shards, shards that would have most definitely caused serious injuries had that sun shade not been closed. We were on a paved road where no other vehicles were present, leaving no chance for a rock or any sort of debris to have impacted the vehicle. There has been no prior glass work done on the sunroof and we have not experienced any sort of major temperature differential in our area recently. There were no chips or hairline cracks present prior to this incident. We have contacted our insurance company but are waiting to file a claim until we reach out to the dealership (it is currently a Sunday and all dealerships are closed here). Had we been on a major highway or road, this could have most definitely caused an accident as the noise was incredibly loud and shocking. Again, what is most concerning is the fact that had we not just closed the sun shade, our toddler could have been seriously injured by the glass shards.

- San Antonio, TX, USA

problem #1

Sep 012019

Santa Fe

  • 100,000 miles
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving 45 mph, the panoramic sun roof shattered without warning or impact. The vehicle was taken to mccarthy olathe Hyundai (681 N rawhide, olathe, ks 66061, (913) 324-7200) to be diagnosed. The contact was informed that the sun roof glass needed to be replaced. The vehicle was repaired however, sun roof failed to close once the glass was replaced. The vehicle was taken to the same dealer where the contact was informed that the tilt level and frame needed to be replaced. The vehicle was not repaired. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 100,000.

- Olathe, KS, USA