10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
35,400 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Aug 302023

Santa Fe

  • miles
My airbag light came on 1000 miles over the warranty mileage while on vacation. Had the issue checked and it was a 'pre tensioner', driver side, that shorted out and in turn shorted out the airbag module. This is a huge safety problem and should not happen. It should also be covered, due to no fault of my own. I have tried to resolve the issue with Hyundai customer care, but no help from them. I had to, because I'm not driving unprotected, get the car fixed on my own. I'm retired, a veteran and on a fixed income. $2300 is a lot to absorb. I've asked Hyundai for help, but no response.

- Ephrata , PA, USA

problem #4

Jun 282023

Santa Fe

  • 42,000 miles
The contact owns a 2018 Hyundai Santa Fe. The contact stated that while driving at 30-35 MPH, the contact was rear-ended by another vehicle, hit on the driver's side by a truck, and rear-ended again; however, the air bags failed to deploy. The contact sustained injuries and received medical attention. A police report was filed. The vehicle was not deemed totaled. The vehicle was towed to the tow yard. The manufacturer was made aware of the failure. The approximate failure mileage was 42,000. The VIN was not available.

- Schenectady, NY, USA

problem #3

May 182023

Santa Fe

  • miles
I was T boned on the driver then hit a pole. NO AIRBAGS deployed. I was traveling around 45 mph. Other vehicle speed unknown

- Orange Park, FL, USA

problem #2

Aug 072022

Santa Fe

  • 75,000 miles
The contact owns a 2018 Hyundai Santa Fe. The contact stated while his fiancee was driving at 45 mph, a deer impacted the driver's side of the vehicle. No air bags deployed. The contact stated the air bag warning light was illuminated after the impact. The contact stated no one was injured nor sought medication attention. No police report was filed. The driver continued driving to their residence. The contact took the vehicle to the repair facility, where it was being serviced at the moment. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 75,000.

- Wellsville, NY, USA

problem #1

Mar 062020

Santa Fe

  • 60,000 miles
Driving a rental car at 4:30 a.M. on country road attempting to catch our flight back home. After driving approx. 20 minutes, headlights went out and dashboard lights. We had no visibility, attempted to stop vehicle, left pavement and struck a tree. During our week rental of this vehicle we did have issues with SUV losing power when climbing a hill, but not a steep one at all. SUV would drop at least 10 mph when doing so. Not sure if these two issues are related at all.

- Commerce Twp., MI, USA