The contact owns a 2019 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Chardon, OH, USA

The contact owns a 2019 Hyundai Santa Fe. The contact stated while driving approximately 25 MPH. The contact stated that the vehicle caught on fire while they were driving on the street. The contact stated no warning light was illuminated. The fire department was on scene and wrote a report. The husband had extinguished the fire using a fire extinguisher. The contact had received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the repair was unavailable. The contact had taken the vehicle towed to a local dealer, where it had not been diagnosed. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 30,000. ?VIN tool confirms parts not yet available.

- Anchorage, AK, USA