10.0
really awful- Crashes / Fires:
- 6 / 4
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 7,005 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
I bought the vehicle August 1 and drove it home, 50 miles, at 75+ mph. Immediately I noticed a high vibration in the ride as well as looking in the rearview mirror the cars behind me were blurry from the vibration until I place a finger on the mirror. I returned to the dealer the next day relating to the vibration. They balanced the front tires. I returned home and the vibration was still there. The vehicle has been at the dealer 4 more times with no solution. I have been supplied with a rental for a few days and was told the SUV was ready. I picked it up on a Saturday and asked for someone to go for a ride to see if the vibration was still there. No one was available so I drove it home and the vibration was still there. I returned it to the dealer and an hyundia engineer took it for a test drive up to 70mph which was in the city and not highway driving. I had a conference call with the GM and was told that the engineer said all of the SUVS vibrated and this one was more "pronounced" which was not in his report to hyundia who I've been in contact. I believe this vibration is not in the wheels, one tire was replaced, but mechanically elsewhere. It has been at the dealership since 9/25/2018. I believe this SUV to be unsafe and that other components will fail. This is my 3rd SUV and I've not had any problems with the first 2. another engineer is scheduled to inspect it 10/23/2018. I am a helicopter Pilot and know what vibrations can do to mechanical and electrical components.
- Cochiti Lake, NM, USA

- Lubbock, TX, USA