10.0
really awful- Crashes / Fires:
- 6 / 4
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 9,491 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On May 20,2023 my 2019 Hyundai Santa Ultimate turbo died while I was sitting at a red light in the far right lane in an extremely busy street. Car was running perfectly fine prior to it dying. For almost 15 mins my car wouldn-??t turn over. Then it just started it right up. Took it home my husband checked for any codes, nothing. I checked the Blue Link app, no issues detected. On June 29th at approximately 9:08AM my car dies again while sitting at a red light. Next to an off ramp to an extremely busy freeway. I-??m almost in a full panic the car restarts up. Within 5 mins it dies again. This time blocking a drive way to a driveway at a gas station. All 3 times were identical. All three have no warning. No indicator warning lights and nothing detected in the blue link app. Can-??t get it to do it again. So frustrating.
- Cypress, CA, USA
On June 28th at approximately 1130pm, my son was involved in a single vehicle accident. Upon impact with the tree the car immediately burst into flames
- Cantonment , FL, USA
Caught on fire while driving
- Norcross, GA, USA
I was driving and the car just turned off. A check engine light went on. I was able to restart the car. The dealer says they cant see any issues. I was put at risk because I was actively driving and the cars around me were driving.
- La Jolla, CA, USA
The contact owns a 2019 Hyundai Santa Fe. The contact stated that after parking the vehicle, approximately 30 minutes later the neighbor informed that the vehicle was on fire. The contact rushed outside to discover flames and smoke were present coming from the rear driver's side of the vehicle. A fire extinguisher was used to extinguish the flames. The fire department was called to the scene. During the incident, the contact sustained a burned right hand which required medical treatment. The cause of the fire was not yet determined. A fire report was taken at the scene. The manufacturer and local dealer were not yet notified of the incident. The failure mileage was 48,000.
- Lewis Center, OH, USA
truck, not speeding up at times when gas peddle is pushed.
- Largo, MD, USA
The dome lighting, lights do not go off when the doors are closed. I check repeatedly to make sure that all doors are closed. The dome gets extremely extremely hot. I believe this could very easily be a fire hazard. This has happened 3 times this year 2021.
- Griffin, GA, USA
This is the 2019 Santa Fe that this has occurred on (formally owned) as well as two 2020 Santa Fe that we now own within the last 2 years. The windshield does not take rock hits well. On all three vehicles a rock strike on the windshield not only left a large star impact, but the crack from the impact reaches all the way to the roof pillar. The crack is long. I believe the windshield glass is substandard and needs to be looked into closer as being a possible safety risk. Replacing the windshield and camera recalibration is expensive.
- Farmersville, TX, USA
Ya he llevado 4 O 5 veces mi carro al dealer, el lado de driving cuando yo entro a cierto drive way hace un sonido extrao al igual si me parkeo en riversa Y tengo que mover el quia para la derecha tambien, 4/21/2021 me hicieron un trabajo Y desde esa fecha el motor esta teniendo un sonido extrao Y la reboluciones.
- Bristol, CT, USA
My sunroof exploded while driving down the interstate. No cars were anywhere around us, we were not near any overpasses, there was no road debris & nothing hit our car. There was one loud bang like the sound of a rifle shot.
- Texarkana, TX, USA
I attempted to start the vehicle, but the key would not turn because the steering wheel was not directly straight, it was slightly to the left. If iam parking up or down hill I must turn the steering wheel towards the curb. If I continue to do this, the steering wheel will lock up, and the key will not turn in the ignition.
- Chicago, IL, USA
My wife was dropping off a friend at his house using the brakes to come to a stop. The vehicle suddenly accelerated into the garage damaging the right front of the vehicle and the garage. I can only include the vehicle photo due to photo size limitations. Her friend was a witness to the accident I estimate total damage to garage and vehicle to be $10000. Hyundai said to call back tomorrow.
- Albuquerque, NM, USA
We were sitting at red light in a busy intersection at night and the vehicle started hesitating and cut off. We tried pressing the automatic start and it kept hesitating and everything went black on the instrument panel.after 3rd time it started and we were able to get home. It started having more hesitation while to go up hills and low speeds. The automatic start /stop also stopped working in the vehicle. I also was having trouble with the blue link system, they were having to reset it each month until they decided to make a ticket for repair in which took a month or so in order for the engineers to see if it was default on there end. Then they decided to set me up for a appointment to have it looked at through Hyundai, which now they saw I have to have whole new head radio head unit with blue link and also a new transmission. Purchased brand new and it has low mileage and need transmission. I'm loosing faith in Hyundai!
- Burlington, NC, USA
Car was in motion approaching an intersection at approximately 50 mph when some unidentified, unseen object crashed into the sliding panoramic roof. The result was a 12 X 8 inch hole and a spiderweb of cracks throughout the rest of the glass. Fortunately, the inside cover was closed and the driver was not injured. The object was not recovered. It will take 3-5 business days for the repair company to order and receive the replacement. The car is unusable till then.
- Carefree, AZ, USA
My 2019 Hyundai Santa Fe had sudden unintended acceleration while I was trying to park the car in the parking lot. It suddenly crossed over the parking cement block and jumped into the sidewalk landscape and then stopped. The airbag also deployed due to this incident. I did not step on the gas pedal.
- Northridge, CA, USA
Car locks with a symbol on dashboard of car with a key then another issue when driving car shuts off. Have had the car in several times told they cannot mimic the issue and computer doesn't show any codes. Call Hyundai corporate to complain and said with 35,000 at the time we are beyond lemon law for NJ. I have now 41,000 miles on it and problem is happening more and more frequently. I have a husband on oxygen waiting for a double lung transplant and this is an unsafe car. Today happened on a busy highway. I called circle Hyundai in shrewbury NJ spoke to service manager and told him this needs to be checked before I get killed. Owner of dealership told me a month ago that I have exhausted all of his techs. Please help us.
- Tinton Falls, NJ, USA
The active lane keep assist may work intermittently based on many conditions like weather, road, light, lane marking, etc... when the lane keep assist (active mode) is engaged a green light appears on the dashboard... and when it disengages the green light just turns off... and no sound/beep warning happens... and I believe that it is a design flaw that there would be no beep/sound/alert when the lane keep assist dis engages and you still say that the driver is accountable/responsible. I would consider this flaw as a safety issue. Please note that no incident or accident happened but raising this complaint so this can be reviewed.
- Cary, NC, USA
Stopped the car at a red light and the idle stop and go (isg) feature has turned off the engine... once the green light turned on, I pressed gas and the engine did not start and after couple of attempts all warning lights turned on and I was not able to use the key to start the engine aswell. And so I had to turn off the key completely and then start the engine... bought the certified pre-owned car at 38000 miles in Feb 2020 and this happened only once in August 2020 and the mileage was about 39800 during that time. Luckily I had only one car at my back who honked on me continuously... I was not able to reproduce the issue afterwards but to be honest I kept only about 50 miles since then. I am afraid if I would get stalled one fine day... and also afraid Hyundai service center would just say not reproducible and may just say to turn off the feature may be?
- Cary, NC, USA
A car veered off in my lane and the lane keeping assist feature veered me off in another lane and crashed into another car. I had to file a claim with my insurance company and had to get the vehicle fixed.
- Virginia Beach, VA, USA
- West Caldwell, NJ, USA