9.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,110 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Apr 212024

Santa Fe

  • miles
I had a serious issue with the Santa Fe lane keeper system. I was driving on I15 in a winding portion through the Virgin River Gorge in relatively high traffic on a corner. I have used this feature many times in the past and expected a gentle nudge on the steering wheel. But unexpectedly the steering wheel turned hard left, almost causing a total loss of control. I am safe driver always checking for other drivers doing what they shouldn't, but I never expected my car to be the one making dangerous movements. If I hadn't had a firm grip on the wheel, I would have been out of control on a narrow bridge in heavy traffic. Am I the only one with this problem?

- Saint George, UT, USA

problem #8

Dec 212022

Santa Fe

  • miles
This is the second time my 2019 Hyundai Santa has suddenly veer right out of the lane. The error message was BAC Active. The dashboard turned red and the vehicle shook for a few seconds. I'm scheduled to take it back to the dealer. I have problems with the engine making noise and have been told the noise is normal.

- Miramar, FL, USA

problem #7

Sep 142022

Santa Fe

  • miles
Electric power steering failed after starting car and beginning drive. No power assist was present. Concurrent with this failure the instrument panel displayed warnings that Blind Spot Detection System and Lane Keeping System were not working and needed attention. Codes for the later 2 problems were sent to central computer, but no power steering error code was sent. Disconnecting battery from car nor turning car off and on had no effect on errors. Let car set idle for 3 days. Restarted car and all problems were gone. Taking car to dealer on 9/20/22 in attempt to prevent future reoccurrence.

- Fairlawn, VA, USA

problem #6

Sep 172020

Santa Fe

  • miles
Was driving about 30-35 mph on curvy back road when suddenly the steering wheel completely locked up. I slammed on the brakes and the car went into the oncoming lane. Luckily there was no traffic or it would have been a head on collision. Afterwards the steering wheel exhibited a popping/thud noise when turning the wheel. The dealership replaced the steering column assembly. Didn't fix the issue. That took almost a month. Then they replaced the rack and the intermediate shaft. That still didn't fix the sound. Now they are replacing a clock spring. They have no idea what's wrong and are just throwing parts at the car hoping it's fixed. It's been 44 days and going on 3 repairs. Hyundai says I don't meet the requirements for a buyback or exchange and have frankly been extremely rude. I will never trust this car with how this has been handled and will never be giving my business to them again.

- Clarksville, TN, USA

problem #5

Aug 292020

Santa Fe

  • 2,000 miles
The contact owns a 2019 Hyundai Santa Fe. The contact stated that while attempting to drive the vehicle, the steering wheel seized without warning. The vehicle was turned off and restarted and operated as designed. The vehicle was not taken to a dealer or an independent mechanic for diagnostics testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,000. The VIN was not available.

- Burbank, IL, USA

problem #4

Oct 152019

Santa Fe

  • 13,600 miles
My vehicle applies the brakes while driving on busy roads when nothing is in my path. I've almost been rear ended a few times because of it and Hyundai has no resolution. Then also my vehicle has lane assist and the computer fought me steering the wheel while driving down the highway. Hyundai replaced steering components in the vehicle but don't know why it happened so they never diagnosed the problem. We have tried to go to Hyundai about the issue but basically they only care about our money we pay and not our safety.

- Southampton, PA, USA

problem #3

Sep 192019

Santa Fe

  • 30 miles
As I was driving on curves, the wheel going out of control pulling to left toward emergency lane and getting extremely hard to control by hands. The car was driving good under 50 miles, however when I speed up to 65 or 70, I was not able to control the steering wheel. Driver attention warning sets to high" which will cause the steering wheel to acts haptic to shake steering as designed". I contacted the Hyundai customer service with case # 16268782 addressing the issue and requested the compensation for $4,500 each for myself and my other family members of two in the car for emotional stress, fear, anger and anxiety during the trip. They send me a response that Hyundai is only able to offer reimbursement for Hyundai owners which is enterprise rent a car. Today, I received a phone call from enterprise rental car, indicating that I should not call, emails regarding this issue to enterprise rental car area manager, as they done their part to take the car to dealership and my future email will be consider as harassments to them. We have been suffering from emotion stress, fear, and anxiety during the trip, and Hyundai would send a compensation to enterprise rental car and enterprise rental car asking to not to further contact them regarding this issue. Please follow up the issue with Hyundai dealership, enterprise rental car and make sure the compensation make to people who suffer from incident not the enterprise rental car, and if they send a compensation to owner (rental car), they will forward it to me.

- San Jose, CA, USA

problem #2

Jul 122019

Santa Fe

  • 2,500 miles
Stopped vehicle on side of neighborhood road on moderate downward incline. Placed vehicle in park and at idle. A few minutes later, shifted car into drive and proceeded to pull out into roadway. Vehicle seemed to lose power steering as well as power braking. As the vehicle turned a corner, it lost acceleration (car slowed to a stop as accelerator was pressed), and tachometer decreased to zero. Pulled to side of road as car slowed to a stop. Total distance car travelled at this point was about 75 feet). Put car in park and turned off engine. Waited for a few minutes, restarted engine, placed car in drive and drove home ( about 40 feet). Problem: Car engine stalled, cause unknown.

- Atlanta, GA, USA

problem #1

Jan 282019

Santa Fe

  • 858 miles
On at least 2 other occasions and when driving the vehicle, a warning shows up in the speedometer area along with a warning light coming on. The warning states: "check blind-spot warning (bcw) system". the warning only turns off after the vehicle has been turned off and not again started for several hours.

- Austin, TX, USA