5.6

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,000 miles

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problem #1

Jan 272024

Santa Fe 4-cyl

  • Automatic transmission
  • 16,000 miles
The contact owns a 2021 Hyundai Santa Fe. The contact stated while driving at various speeds with an occupant in the passenger-??s side front seat, the air bag light off message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that a software update was needed. The vehicle was repaired, but the failure recurred. After driving the vehicle, the air bag off light message was displayed. The vehicle was taken back to the local dealer, where it was diagnosed that an unknown module needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer informed the contact to remove the cushion. The vehicle was taken to another local dealer, Coconut Creek Hyundai. Coconut Creek Hyundai Service informed the contact that the system failed to recognize the occupant due to a cushion in the seat. The dealer informed the contact to replace the cushion with another cushion. The manufacturer was contacted, and opened a case, but no assistance was provided. The failure mileage was approximately 16,000.

- Tamarac, FL, USA

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