10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Jun 092022

Santa Fe

  • miles
I purchased my car in May 2021. Shortly after purchase, I noticed a "clicking" sound under the car when the car was operating between 15 and 20 MPH. I took the car to the dealer, who couldn't identify what was causing the sound. The dealer subsequently replaced the front axle, but the clicking sound continued, only audible when the car was moving at between 15 and 20 MPH. On June 9, I was driving at about 40 MPH on an interstate that had only a few cars on it. I didn't notice any debris or objects in the road, nor did I feel the car hit any debris or objects. Suddenly, I heard a loud "crunching" sound that I mistook for interference from the radio. I turned the radio off and realized the sound was coming from the rear passenger side of the car. I looked at the dashboard and saw the tire pressure light had illuminated. A few seconds later, the triangular danger sign also illuminated. I got off the highway at the next exit and stopped the car as soon as it was safe. The car made a lot of noise as I drove down the exit ramp, and it was difficult to steer, so I knew that the rear tire was flat. I got out of the car and found, to my surprise, that both tires on the passenger side were flat. The rear tire was cracked and ripped apart. The front tire was intact, but completely flat. The car has not been inspected yet, so I don't know what caused both tires to flatten at the same time. If I'd hit something hard enough to flatten both tires, I'd think I would have seen or felt it. My concern is that a defect in the tires related to the mysterious clicking sound that the mechanics could not diagnose caused the tires to blow out without warning at the same time.

- Riderwood, MD, USA