10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,500 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Jan 022024

Santa Fe

  • 17,500 miles
The contact owns a 2022 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality and the vehicle was difficult to steer. The brake pedal was depressed; however, the vehicle failed to stop as intended. In addition, several unknown warning lights were illuminated. The contact stated that the vehicle was almost involved in three crashes due to the failure. The contact had to drive the vehicle onto a curb to avoid a crash on one occasion. The contact stated that during the failure, the rear hatch switch became inoperable. The vehicle was taken to the dealer on several occasions; however, the failure could not be duplicated. The dealer replaced several unknown sensors; however, the failure reoccurred. The contact stated that the failure had occurred six times. The contact stated that the vehicle was towed to the dealer after the first failure due to the steering failure. The manufacturer was made aware of the failure. The contact stated that the vehicle was at the dealer and scheduled for an inspection by the manufacturer-??s engineer. The failure mileage was approximately 17,500.

- Beachwood, NJ, USA

problem #6

Jul 172023

Santa Fe

  • miles
While driving I could not accelerate over 35 mph on the freeway this has happened at 10 times now. While driving my parking brake will come on causing me to stop immediately. This is a huge safety risk not only to me but the people in my car or driving around me. My vehicle has been brought to dealerships multiple times and nothing has been done they can-??t find the problem.

- Little Chute, WI, USA

problem #5

Nov 142023

Santa Fe

  • miles
Phantom emergency braking occurred on two separate occasions a few months apart while traveling at 50-60 MPH for no reason. Almost rear ended. Flashing red zigzag alert stating -??Emergency Braking-??. Vehicle towed to dealership for inspection and diagnostics. Afraid to drive on freeway or highway. Dealership unable to reproduce or solve issue first time. Now at another dealership for inspection.

- Pomona, CA, USA

problem #4

May 242023

Santa Fe

  • miles
I was driving on the highway when my car all of a sudden started to beep and told me it was activating the emergency brake. I was driving safely and was not at risk of a collision. The car slowed slightly. Just as soon as the emergency brake warning popped up, it was gone. It was terrifying for the car to slow down while driving 60 MPH on the highway.

- Washington, DC, USA

problem #3

May 172023

Santa Fe

  • miles
Backed out of my driveway yesterday morning on way to work, 5/17/23. Driving down my street approx 15 mph to stop sign. As i approached stop sign I pressed on my brakes to stop and my car would not stop, it immediately accelerated and proceeded toward my neighbors house which was directly in front of me. I kept hitting the brakes and it would not stop. I was able to steer away from the home, went up the curb/lawn hit a couple of cable boxes and finally hit a pretty large oak tree on the same neighbors lawn. the car was still running on impact. Had major damage done to automobile (tire blow out/rim dented/front end damage) luckily i was in my neighborhood where the speed limit is 20mph. I had the car towed to Hyundai dealership and am waiting upon inspection and the result of what caused the accident. As of now they have not given me a diagnoses. they keep wanting to say it was driver error, which is completely incorrect. I did obtain a video from my neighbor which doesn't quite show what happened but the sound on the video you can hear the engine accelerate and than right after you can hear the crash impact. I do not want to drive this suv I do not feel safe whether they fix it or not.

- W Melbourne, FL, USA

problem #2

Mar 072023

Santa Fe

  • miles
Stopped at a red light when the brake pedal depressed to the floor causing the vehicle to move forward from still being in gear. (No loss of brake fluid) It caused me to be involved in an accident. The investigating officer (police) tried the brakes, when he first tried the brake pedal was high and working, but then suddenly depressed to the floor for him as well. the vehicle needed to be towed to repair shop.

- Peoria, IL, USA

problem #1

Jun 032022

Santa Fe

  • miles
The vehicle is exhibiting heat spots on the rotors causing shaking while braking and making the vehicle not stop as designed or even reasonably safe. The issue first started at 7000 miles and became very undrivable by 9000 miles. The dealer turned the rotors at that time. Now the vehicle has 16000 miles and the issue has come back. I know of multiple others with the same issue including 1 family member with the same vehicle and year and multiple people on the hyunda forums. The service tech at the dealer said they see seeing this a lot now. Hyundai doesn't want to fix the issue any longer and it's still under warranty. The braking system is not sufficient for the size of the vehicle.

- Mesa, AZ, USA