10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #20

Apr 262024

Santa Fe

  • miles
Someone ran a red light at low speeds and t-boned my and I flipped over. The damage to the back passenger was minimal that should not have caused my car to flipped which in turn made me sustain multiple injuries including a broken rib for such a minor incident. The safely of this vehicle flipping so easily for such an accident has me very concerned. I have also retained a lawyer for this accident as well.

- Port Richey, FL, USA

problem #19

Feb 152024

Santa Fe

  • miles
3 different times in last 3 weeks the car seems to lose power while I-??m driving. It will not go above 35-40mph even though I-??m trying to accelerate. No warning messages. I had to go slow with my hazards on until it eventually slowly returns to speed. Very scary on the highway.

- Montclair, VA, USA

problem #18

Oct 312023

Santa Fe

  • miles
The horn is not working. I looked on google and it says that the manufacturer does not know about the problem and other cars are not working.

- Boerne, TX, USA

problem #17

Oct 292023

Santa Fe

  • miles
While driving on the freeway yesterday, my sunroof exploded above me. There was no rock or any evidence of anything hitting my car roof to make it explode it just happened out of no where.

- North Hollywood, CA, USA

problem #16

Aug 132023

Santa Fe

  • miles
I was driving the vehicle my pregnant wife and 1 year old baby were in the car with me. Car started shaking and i was loosing speed right before getting off the freeway. There was a very strong smell of gas as if it was leaking but it was not. I have an appointment to be checked at the dealership Wednesday August 16th. This is the second time something like this happens while driving in the freeway.

- South Milwaukee, WI, USA

problem #15

Aug 012023

Santa Fe

  • miles
This is the second time my windshield has received a small chip and it spreads to the nearest end of the windshield then within 24 hours spreads across windshield

- Uhrichsville , OH, USA

problem #14

Apr 072023

Santa Fe

  • miles
The rubber seal around the windshield is pulling apart and does not remain in the track. When I am driving greater than 30 miles per hour, the rubber seal comes out and flaps in the wind. Regarding my safety or the safety of others: I believe it exposes the security of the windshield which could become loose, crack or fall out. In addition, when it rains water could seep through and cause electrical issues. April 10, 2023 brought vehicle and showed issue, rubber secured. Advised normal. Issue continued. Brought vehicle to South Shore Hyundai dealer on 29/06/2023 and was advised it was fixed, on my way home the same issue resurfaced. Returned vehicle to dealership on Saturday 22 July 2023 for further analysis. Currently awaiting outcome of analysis from certified technician. I am seeking your help to investigate this issue of the broken seal, as I am concerned that maybe my vehicle may not be an isolated case and may require you to contact Hyundai America to investigate and resolve the problem.

- Hempstead , NY, USA

problem #13

Jul 172023

Santa Fe

  • miles
While driving on highway on July 17, 2023, 2022 Sante Fe with less than 12,000 miles driven, suddenly lost power, RPM racing back and forth, and would not exceed 40 mph despite gas peddle to floor. Eventually was able to reach 60 mph, until reaching a slight incline where it dropped to 40 mph. I was seriously concerned I was going to cause an accident with several large trucks being forced to rapidly slow down behind me as lft lane was occupied by other vehicles. This is the second such incident. In October 2022, less than I month after I purchased vehicle new from dealership, vehicle suddenly lost power climbing a hill on a two-lane hiway with multiple vehicles not far behind me. I was terrified for fear of being hit from behind as this highway is curvy, heavily traveled, and bordered on one side with drops between 75-100 feet to the river below. The vehicle slowed to 30 mph despite trying to downshift/upshift pressing accelerator. There was no room to pull off road so I continued at 30 mph, trailing numerous vehicles until reaching top of hill where vehicle seemed to recover. Since I only owned vehicle for a few weeks I thought it was something I had done until I received a recall notice. Second incident above ocurred after vehicle had been serviced for recall.

- Hydesville, CA, USA

problem #12

Jul 172023

Santa Fe

  • miles
I had previously filed a complaint and received an issue number 11494975 I have not been able to retrieve any information related to this number. In any event I am constantly having problems with acceleration, stalling, the car puts itself in Neutral, and on occasion has completely turned itself off at a light or while driving. I do have a video of the acceleration problem and revived an email back from Laura Nelson. This is a very serious safety issue. Hyundai is not responding to following up. I also took it to an outside mechanic to put in the computer and got a general code so there is a problem somewhere. Thank you Susan Piller

- Norwalk, CT, USA

problem #11

May 242023

Santa Fe

  • miles
I was driving on the highway when my car all of a sudden started to beep and told me it was activating the emergency brake. I was driving safely and was not at risk of a collision. The car slowed slightly. Just as soon as the emergency brake warning popped up, it was gone. It was terrifying for the car to slow down while driving 60 MPH on the highway.

- Washington, DC, USA

problem #10

May 152023

Santa Fe

  • miles
Took the vehicle in for a recall of the trailer tow hitch and was told it would be fixed free of charge. I also got an oil change. Once the work was complete, I was informed that they are unable to fix it and there is no remedy available currently. The consultant told me that the vehicle is at risk of catching on fire while driving and/or parked so I should not park it in my garage. I now have a vehicle that can catch on fire at anytime which is dangerous for myself, any passengers and anyone in the vicinity of the car when it is parked. There is no warning light that came on in the car notifying me of the recall problem and I fear there will also be no warning light when/if it catches on fire. There is not estimated time that a remedy will be available and I believe this to be unacceptable.

- Arlington, TX, USA

problem #9

Apr 072023

Santa Fe

  • miles
On Friday the 7th of April while driving about 40 miles/hr my car lost power in traffic. I pushed gas pedal all way to floor to no avail. Then I was able to get it to move at about 20m/hr for short distance and it cut out and engine lite on as well as a horrible smell like something was burning. It had to be towed into dealer.

- Pikesville, MD, USA

problem #8

Nov 252022

Santa Fe

  • miles
My car has stalled and shut down and locked up completely while I was driving the vehicle for the 4 th time Thanksgiving Day. I was petrified! I called service at the dealership and they wanted to charge me. The car isn-??t even a year old! What is Hyundai going to do about this?

- Norwalk, CT, USA

problem #7

Nov 122022

Santa Fe

  • miles
When I was driving the moonroof exploded without any incident and we didn-??t have any car near us.

- Colorado Springs, CO, USA

problem #6

Oct 132022

Santa Fe

  • miles
3rd and worse instance where had loss of power. While trying to accelerate onto the highway my vehicle would not do over 30mph (highway is 60mph zone). No lights illuminated on dash that there was any issue. Impeded traffic until I could pull over. This was VERY dangerous, I was lucky to not be rearended while trying to merge on highway. Dealer has had my vehicle for a week not being able to reproduce event. No codes in computer and unable to locate any recalls.

- Spokane, WA, USA

problem #5

Aug 142022

Santa Fe

  • miles
I was traveling along with no other traffic near me. All of a sudden I heard what sounded like a gun going off. I was traveling approximately 50 MPH. My New Santa Fe is less than 2 months old with 1700 miles on it. When I reached my destination about 20 miles further I got out and looked at the roof. The glass "eye brow" that sits in front of the moon roof was shattered. I am positive that nothing hit it as I was not among trees nor were there any other vehicles near me. I feel that this is a safety issue in that the mere noise of the explosion could have been so distracting that is could cause a major accident.

- Bristol, ME, USA

problem #4

Mar 072022

Santa Fe

  • miles
Not even 500 miles on it and the transfer case/ power control unit went down. (It-??s the thing that switches it from electric back to engine power.

- Grundy, VA, USA

problem #3

Nov 012021

Santa Fe

  • miles
New vehicle purchased 10/15/21 form Lester Glen Hyundai in Toms River NJ. After two weeks and 1100 miles car started leaking gasoline on garage floor, street and driveway at rate of approx one drop every two seconds. Called closest Hyundai dealer (Burns Hyundai), both dealerships said appointments were three weeks out, scheduled on 12/1 with Burns. Stated this was a hazerdous waste spill and extremem safety hazzard but dealers made no other offer of help. Before filing complaint called Hyundai corp and they told me they would escalate but would take 7 days to get back to me (Hyundai complaint #189991007). no one has called me. In last effort LM with president of Lester Glenn 11/18 at 3:20pm asking to call back and resolve so I would not have to file complaint, nobody called me as of 11/19 at 1pm. Leaking appears to be coming from a While plastic block at the rear of the gas tank.

- Medford Lakes, NJ, USA

problem #2

Oct 152021

Santa Fe

  • miles
We purchased my 2022 Hyundai Sante Fe in July of 2021. I had about 5000 miles on the vehicle at the time. On October 15th I was driving down a 2 lane road and heard a pop, I didn't think much of it, thought it might have been an acorn that fell on my roof as the area I live in is very treesy. Later that evening when we got back in the car to leave, we noticed the windshield was cracked, probably about a six inch area. I told my husband earlier that day I heard the popping noise but did not see anything actually fly up and hit the windshield. So we proceeded to call the insurance company who told us the entire windshield would need to be replaced. We were responsible for our $500 deductible. The repair shop contacted every Hyundai dealership in the southeast region only to find out the windshields were on backorder until Oct. 31st. (red flag) In the meantime the crack has spread all the way across the windshield. We found it odd that windshields would be on backorder so we googled "Hyundai Sante Fe cracked windshields" and we were floored at the amount of stories out there with the same exact problem, not only with the Sante Fe but other Hyundai SUV models as well. I just wanted to bring this to your attention because I feel the windshields are defective and unsafe. I don't know how many people this has to happen to before Hyundai acknowledges the issue. Even if it were an acorn that fell, it should not have done the damage that it did. I still feel it was spontaneous as I did not see anything actually hit or bounce off the windshield. So here we are still waiting on the windshield to arrive at the repair shop and out $500.

- Dallas, GA, USA

problem #1

Aug 312021

Santa Fe

  • miles
When using WAZE via wireless car play, the connection would be disconnected and prompted me to use cable. Haven't use cable yet so not sure if cable will work.

- Bloomfield, CT, USA