10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #2

Jun 032024

Santa Fe

  • miles
Forward attention warning camera continues to malfunction stating camera is obscured even when not. If cruise is allowed to be engaged the camera will randomly decide it doesn-??t detect your face and will hard brake to stop the car. This has happened multiple times to me, narrowly avoiding collision from behind. Hyundai refuses to address the issue because their technicians can-??t duplicate the issue so they state the car is safe to drive. Camera becomes hot to the touch much like an overheating cell phone. At times camera can be covered completely and will not detect it-??s obscured. This camera is a big safety hazard rather than providing any safety. Someone will die if this is not addressed-the manufacturer doesn-??t seem to care to fix the issue. I-??ve reported this to the dealership from the 1st week I-??ve owned the car. My car has been at the dealership for this issue almost half of the time I-??ve owned it. I have seen many others with the same issue in Hyundai forums-their issues have always been dismissed as not a safety issue by Hyundai as well. How can a car that will brake from a high speed or any speed for that matter be safe-just because it -??thinks-?? you aren-??t looking forward but are looking forward.

- Norfolk, NE, USA

problem #1

May 302024

Santa Fe

  • miles
When placed in "Park" the vehicle's brakes did not engage, which allowed the vehicle to roll backwards when I exited the vehicle. I was able to reproduce the problem again and I recorded a video showing the problem. When pressing "Park" on the electronic shifter, the dashboard displays that the video is in "Park". However, the brakes are not engaged as evidenced by the vehicle rolling backwards when I take my foot off the brake. After reproducing the issue a couple times (~ 10 minutes later) and documenting the issue with a video, the check engine light eventually came on and the dashboard displayed: "PARK malfunction. Engage parking brake when parking vehicle." Which quickly changed to the warning message: "Shifter system malfunction! Service immediately" The vehicle would no longer let me place it in "park" and it remained on in "accessory mode" and I was unable to turn off "accessory mode" since the vehicle could not be placed in park. However, neither of these error messages appeared the 3-4 times I was able to place the vehicle in "park" and then observe it roll back. The vehicle has been towed to Northwest Hyundai for inspection/repair. >> How was your safety or the safety of others put at risk" The car rolling uncontrolled is a huge safety hazard to anyone that happens to be in the path of the car. It is also a huge safety hazard to any occupants that might remain in the vehicle when the driver exits after placing it in park. >> Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. The service error that appeared prevented the car from being placed in "park". However, I was able to capture a video of the problem. >> Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No, there were no error messages of any kind.

- Houston, TX, USA