While driving my 2024 Hyundai Santa Fe, the vehicle experienced a complete dashboard and system blackout, as if the vehicle shut off and rebooted. This has occurred on two separate occasions. On one occasion, while stopped at a traffic light, the dashboard went completely black and restarted. After the system rebooted, the vehicle would not accelerate or move when the accelerator was pressed. I had to turn the vehicle off, restart it, and wait before it would drive again. The suspected malfunction involves the vehicle-??s electrical/infotainment and related vehicle control systems. The vehicle is available for inspection upon request. My safety and the safety of others were put at risk because the vehicle lost critical dashboard information and temporarily lost the ability to accelerate while in traffic, creating the risk of being struck by other vehicles. The vehicle was inspected by an authorized Hyundai dealership (World Hyundai of Matteson). On December 23, 2025, I was informed by the dealer that a system/infotainment -??glitch-?? had been identified and that a replacement part would be ordered. However, the part was never replaced. The dealer later stated that because the issue could not be duplicated during test drives (approximately 85 miles driven), the repair was not authorized. The dealer acknowledged the issue could not be reproduced on demand. The manufacturer (Hyundai) has not yet physically inspected the vehicle beyond dealership involvement. No police or insurance inspections occurred, as there was no crash. There were no warning lamps or messages prior to the failure. The failure occurred suddenly with a complete dashboard blackout and system restart. The first occurrence happened prior to December 23, 2025; the second occurred afterward. The issue is intermittent and unresolved. I am concerned that the defect must reoccur while driving in order to be repaired, posing an ongoing safety risk.

- Shorewood, IL, USA

I was driving and the car started to loose power and then the engine light came on and the car would not go. Everything happened at one time. The wrecker took the car to the dealer and the dealer confirmed the transmission went out. It is very dangerous for a new car to have the transmission fail while driving. This is a new car. The transmission failed and it is available for inspection at the dealer. The car is currently at the dealer and I am waiting to find out how long it will take to get a new power train.

- Seminary, MS, USA

this truck has repeatedly gone in for service over 6 times for multiple issues. The worst issue which they cannot fix is the vehicle going into limp mode while driving. Loosing all acceleration then racing on its own. This is a very dangerous problem when on the highway.hyundai service keeps telling me that the diagnostic is not showing a problem. This can be caused due to many things including transmission electrical or computer problems. I have reported to the office of consumer affairs and they claim hyundai dealership in myrtle beach has not responded to them. meanwhile i am driving in a very scary situation not knowing when this will occur. This happens at random times with no warning. This has happened at least 10 times in the last few months.

- Conway, SC, USA

The contact owns a 2024 Hyundai Santa Fe. The contact stated that while the vehicle was idling at the dealer, the transmission became inoperable. There was an unknown warning light illuminated. Additionally, the contact stated that there was a hole in the front driver's seat. The vehicle was taken to the local dealer, but the dealer declined to service the vehicle or honor the service plan. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 2,600.

- Simpsonville, SC, USA

Upon first start up of the day, dashboard notification states -??Transmission system error! Check transmission oil immediately-??, vehicle will not accelerate over 10mph with this error. After turning vehicle off, error is gone and vehicle operates as normal. Dealership is aware of this notification but states they could not duplicate it & found no issues.

- Saint Joseph, MI, USA

Transmission. Less than 6 months of buying the vehicle, Hyundai replaced the transmission and now I-??m still having problems..it revved up to 2.3 rpms but didn-??t change gears then jerks into gear..not everyday but atleast once a week. I-??m waiting now on the dealership to look at my car now..but they-??re dragging their feet.

- Rutledge, GA, USA

The transmission is the problem that caused the vehicle to downshift while driving and resulted is a sudden jerk and slowdown in speed. My safety was at risk as the car slowed down suddenly and almost caused the vehicle behind me to rear end my vehicle. But luckily the other driver was able to stop. I previously brought the vehicle to Hyundai service (12/12/24) and they indicated that they couldn-??t replicate the problem and there was no situation. The vehicle will be brought to the aforementioned service center again to check the situation (1/07/25). There were no warning the first time it happened, as mentioned earlier and after the second incident the car displayed the message that occurred the first time again which I have attached.

- Paramus, NJ, USA

On December4th 2024 my car rolled forward into a barrier post. I stopped to get air in my tires and the Parking Allert went off as I got near the barrier post. I then parked my car. I left my car running and driver door partially opened. I dropped the valve cap between the spokes of the last tire being filled. So, I got into the car and backed up about three feet to get the cap. Parked the car got out and it rolled forward into the barrier post. I was completely out of the car but just by my driver door. I tried to get back in but it was too quick. Subsequently, I drove to work to let my supervisor know i would need time to go to the dealership. I was concerned air bags would deploy since that didnt happen. Also because the car didnt stop on its own felt the integrity of systems were questionable. So, I repeated the steps at work like the incident. Except, I stayed in the car. The car beeped and the dash said Shift to P when my door was open and placing in drive and reverse. I NEVER got any indications of such when the car hit the barrier. I found the two DTC's that showed on my Hyundai App were related to DTC U110387 and U110382. I had 99 miles on the car having purchased it with 15 miles on it. The original date of these DTCs is Aug 27th, 2024, with a last reported Aug 30, 2024. I see recalls 24V529000 and 24V246000. I don't know if they are related. but this has to be addressed. My car is at the dealership being repaired and my insurance rate will no doubt go up and the value of my car down. This isnt right.

- Lee Center, NY, USA

The contact owns a 2024 Hyundai Santa Fe. The contact received a notification of NHTSA Campaign Number: 24V529000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Carolina, PR, USA

My vehicle was in for repairs at both a collision shop and a dealership following a minor accident. When I got the vehicle back, I found that the seat controls were not working, preventing me from moving the seat backward or forward. During a test drive, the car lost power despite the gas pedal being fully pressed; it wouldn't accelerate and then suddenly jerked forward. This could have caused an accident if I had been on a busy highway. Further testing revealed an abnormal noise at 1500 RPM in multiple gears. The vehicle has been towed back to the dealership, but there's no word yet on when it will be fixed. Hyundai has been contacted multiple times, as the car has been awaiting parts and undergoing repairs for over four months. They don't seem to be taking these safety issues seriously nor helpful in resolving the issue.

- Wilmington, DE, USA

At approximately 1500 miles on the odometer, I started to receive a warning roughly one out of every 3 times I started my 2024 HYUNDAI SANTA FE. The warning would flash red and read "Transmission System Error!, Check transmission oil immediately" and would refuse to move out of first gear, revving to approximately 5000 RPMs. The onboard vehicle diagnostic system reads all systems NORMAL when performed and this error requires a vehicle restart to clear.

- Moncks Corner, SC, USA

While the car was in park, we used the auto start feature to get the A/C going as we walked to the car. We heard a loud popping sound then shut the car off. My husband looked under the hood to look around for what could have made the noise and asked me to start the car. When I did, the car started moving forward on it's own with my husband standing in front of it and our 3 kids in the car to witness, which was scary but fortunately nobody was hurt and we were parking and not in traffic. I was able to use the brakes to get it to stop moving. We drove it about a mile and when attempting to put it in park, it prompted me to use the parking break because the Park function wasn't available. When I attempted to put it in drive, it flashed through all of the gears before saying, "Shift gear malfunction" then "Service Immediately." I used the parking break and was able to turn the car off after a few attempts of it going into accessory mode. This was 30 days after purchasing the car brand new with 10 miles on it leaving the lot. We found the safety recall posted online on July 8th, but were not informed by the dealership.The dealership didn't have a loaner to provide, so we had to pay out of pocket for a rental car for 7 weeks before they finally provided a loaner for the final week before it was repaired 60 days later. We were told there was no ETA on when the parts would be received, but we had to call the Service Advisor or go in person because they were not responsive by phone or email. The transmission, software and battery were replaced. We are pursuing a buyback. No consumer of a new vehicle should be expected to pay their car payment for a new vehicle while also renting a car. Our reimbursement from Hyundai's Corporate office is still pending. The official safety recall notices came within the last week of the repairs being completed.

- Las Vegas, NV, USA

Unknow

- Chesapeake, VA, USA

On Wednesday, August 28, 2024, I was driving southbound on Interstate 95 in Florida at 72 miles per hour in the left lane. As I approached my exit, I attempted to switch to the middle lane when, suddenly, the car stalled. Pressing the gas pedal had no effect, and the car rapidly lost speed. Fortunately, the drivers around me, who were all traveling at speeds exceeding 70 miles per hour, slowed down, allowing me to safely pull over onto the shoulder of the highway. The following morning, I contacted the dealer and drove the car in for inspection. I was shocked to learn that the car, which is a brand-new lease with only 1,500 miles and less than two months old, requires a new transmission. After this terrifying experience, I no longer feel safe driving this vehicle, even after the transmission is replaced. This is my first Hyundai, and in 25 years of leasing cars, ranging from Honda to Maserati, I have never encountered an issue like this. The whole point of leasing a car is to avoid situations like this one. This is completely unacceptable.

- Palm Coast, FL, USA

Car purchase on [XXX] Within the first week, the car exhibited alarming signs of overheating. The hood was scorching, and heat emanated from the vehicle's exterior, all after just 30 minutes of driving. This was a matter of immediate concern. I took the car to Jim Ellis Hyundai on June 14, 2024. I reported that the car was running hot, the engine was making noise, and heat was coming from it. I also told them that after shutting off the vehicle, the fan blew for another 35 minutes to cool down the car. On July 12, 2024, I was forced to return the car to Jim Ellis due to the same persistent issue. This time, the car was overheating and leaking water under the dashboard. Listed below are all the problems I have had with this vehicle since I purchased The car was reported running hot, and the front hood was hot to touch after driving for 30 minutes. There was a loud noise from the car Noise from car 35 minutes after car has been shut off. I thought I was the fan trying to cool down the vehicle. Water is leaking from under the dashboard by the accelerator pedal. Another issue reported on 8/21/2024 to Potemkin Hyundai The car stops automatically while backing up. Nothing behind me. The car shuts off while switching to reverse or drive. Car stopping while backing up The vehicle rolls backward when shut off. Car shaking vigorously trying to backup out of my driveway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Lithonia, Ga, GA, USA

We had driven the car 34days with 1709 miles on vehicle, went to post office and Transmission in reverse started popping and hopping then went to park and wouldn-??t move, Toke to Amarillo Tri State Ford Hyundai, has been sitting in a outside bull pen since [XXX], they offered to take it as a trade and us pay an additional 15000,00 dollars, said I wasn-??t stupid. called Hyundai and started a case # [XXX] and after never hearing from anyone called [XXX] for a buy back A person named called same day and said he would work on buy back would call us Aug 21 with information on buy back still no call Aug 23. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Canyon, TX, USA

The contact owns a 2024 Hyundai Santa Fe. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power and failed to accelerate as intended. Additionally, the message "Transmission System Check" was displayed, and the check engine warning light was illuminated. The vehicle was towed to a dealer; however, the failure was not able to be replicated. The failure persisted. The vehicle was taken to another dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 3,800.

- Boynton Beach, FL, USA

The contact owns a 2024 Hyundai Santa Fe. The contact stated while attempting to accelerate to exit the driveway and depressing the accelerator pedal, the vehicle failed to respond. In addition, when the vehicle was shifted into drive or reverse, there was an abnormal knocking sound coming from under the hood. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the failure was linked to NHTSA Campaign Number: 24V529000 (Power Train); however, the part to repair the vehicle was not available. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000. Parts distribution disconnect.

- Orchard Park, NY, USA

Transmission failure. Problem confirmed by dealership on 7/22. Problem arose on 7/20 with car jumping forward abrublty and started making a clicking noise and hesitating. Did not learn about recall until I logged into my insurance company website to pay my insurance and it listed a recall on my Santa Fe on 7/20. Dropped car off at dealership on 7/22 and was told later that day it would need a new transmission and the dealership was told by Hyundai to give me a loaner car until Hyundai decided what to do about my car. I filed a claim on 7/23 with Hyundai about doing a buy back. I was told I would receive a call in 2-3 business days but have yet to receive one. I called Hyundai on 7/31 and was told my case manager had left a voice mail for me on 7/29 but I have no vm or missed call. I was given my case managers direct phone number and left a vm. Today is 8/1 and my 2024 Santa Fe Calligraphy that I bought on 6/28 and drove for only 3 weeks is sitting in the dealerships parking lot and per dealership, on 7/31 they are still waiting to hear from HYUNDAI. It has 1300 miles on it and luckily I did not get stranded 400 miles away while on vacation. I am very upset that no one contacted me or when problems started to occur with this vehicle, nothing was done and the vehicles were still being sold to the public

- Armuchee, GA, USA

DCT transmission issue

- San Antonio, TX, USA