10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The cruise control uses a camera, the is supposed to watch your eyes, to make sure you are watching the road. Unfortunately, if you are wearing glasses ( which I must when I am driving ) the light reflecting off them makes the unit think I am not watching the road. For backround, I was a highway patrol offiger for 30 years. I am very attentive to the road ahead of me. It seems Hyundai knows of this problem, which suddenly disengages the cruise control, causing rapid deceleration of the vehicle. At highway speed, this is very dangerous. It has been noted on many forums, and my dealer knows about the problem, but there is no way to disconnect the camera from the system. This is really an accident waiting to happen.
- Elmont, NY, USA
While I was driving, my new 2024 Hyundai Santa Fe suddenly experienced issues with the digital dashboard panel and a loss of speed. The dashboard went haywire, and my speed dropped from 60 mph to approximately 25 mph on the highway. The vehicle also struggled to accelerate from a standstill. After shutting off the vehicle and waiting a few minutes, the dashboard appeared to reset, and everything returned to normal. I immediately returned the vehicle to the dealer, but they could not find any issues as no codes were displayed. The abrupt decrease in speed while driving is a significant concern, as it could have resulted in a rear-end collision on the highway.
- Severn, MD, USA

- Conway, SC, USA