2.3
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 68,257 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I purchased my vehicle brand new and have had problems randomly with the vehicle stalling or turning off while at a light or going slow. I have to restart vehicle and when I do it's like it can not accelerate and it vibrates or is bumpy. I feel at danger never knowing when this can happen luckily I have not been smashed into yet thank god considering I have small children. I have brought this concern and have had my vehicle looked at by the Hyundai dealer and they say nothing is wrong. I am very upset with the problem and Hyundai not doing anything about it except offering me a free appraisal for a turn in:-( this is horrible customer service I will never buy a Hyundai again and will advise family, friends and coworkers of this problem.
- Stafford, VA, USA
2 weeks ago my wife was driving home passing thru a neighboring subdivision at around 25-30 mph. As she was turning she heard a loud pop from the rear of the vehicle. She first thought is was a tire blown. After inspecting she noticed fluid coming out rear of vehicle. She promptly drove the vehicle to a friends house just up the road whom is a mechanic. After inspection he sent me pictures of the the rear differential housing and it was completely cracked in half. Car was taken for repair where we found out that the 10/100K my power train warranty is only valid for the first owner. That is a load of crap and a pathetic way for manufacturers to give these warranties out without having to cover the full term, as most people trade every 50-60K miles, or less. The 10/100K warranty was sold on the car but ended with a new owner at 32K on the odometer, now at just over 60K major failure. This seems a little unjust to me. Now luckily we did have an extended warranty from dealership where we purchased the car ( Toyota of greenville, awesome people) and they unlike Hyundai are doing whatever it takes to keep us happy and ensure our vehicle gets fixed in a timely manner. So in short, I will never by another Hyundai again after their unwillingness to take this gross and potentially catastrophic failure with any concern or seriouness and hide behind some claus that basically says that their spoken 10yr/100K warranty is worthless !!!!
- Greenville, SC, USA
There is a rumbling noise after completing a turn, generally left hand turns. Also, during the turn, the engine oil light comes on and goes off
- Schaumburg, IL, USA
Vehicle has slightly over 78,000 miles. Engine seized while merging onto the highway. I am not being told that the engine needs to be replaced. The dealership sold us the wrong warranty, gave us an outdated car fax report, and is saying that nothing can be done.
- Kingsland, GA, USA
Rear differential failed
- Huntingdon, PA, USA
On several occasions, the vehicle lost all power while in motion. It happened while driving 55mph, it has happened while driving 20 mph, as well as just sitting at a stop light. Every other time the vehicle is started, the check engine light comes then goes off, on/off, on/off etc... and just as often as the lights changes the shifting it's extremely hard when shifting gears. Then the very next day, it runs perfectly fine. However, it reaches extremely high RPM's before shifting. When it does that, it literally feels like the bottom of the car is going to fall out from underneath. Maybe pure coincidence but none of this started until I had taken the vehicle in for recall notifications. I contacted the dealer when it happened and they said nothing they did would have caused any of this to happen. And of course, when you take it to have someone look at it, it never runs "other than normal". the vehicle is only going on almost 5 yrs old, and has 68,530 miles.
- Wichita, KS, USA
Made a left turn while driving under normal condition (enter the turn from a complete stop and accelerating to about 15 mph). A loud bang was heard in the rear of the vehicle, while in the turn, followed by a brief vibration. I made an immediate right turn on to a nearby side street and felt the vibration again, but no noise was heard. The vehicle was parked in a safe location a few hundred feet from where the initial noise was heard. Upon looking at and then under the rear of the vehicle a blackish/gray fluid was leaking from the area of the rear differential. Roadside assistance was called and a tow truck responded within an hour. The vehicle was towed to a near by Hyundai dealership for inspection and repair. The day after the incident a service manager from the dealership called me and reported that the housing for the rear differential cracked. The differential will be replaced and covered under warranty.
- River Grove, IL, USA
There are two separate incidents where I experienced complete engine failure in my sante fe sport 2.0T. Invoice number ' 359131 first occurred at 47,031 miles. On February 16, 2017 I was driving my vehicle with my son on the freeway when the check engine light appeared and my vehicle began jerking and making a loud clicking tapping sound slowing me down almost immediately. I lost power in my steering, vehicle was hard to maneuver. Hyundai attempted to repair the problem returned my vehicle and charged me partially for repair. Made contact with them about repair being a misdiagnosis as they first blamed the incident on air filter, serpentine belt, spark plugs, fuel injector cleaning, they replaced my fuel pump and engine block at no cost but charged me the other items. Work order number 201868 the second incident occurred at 50,897 miles on July 14, 2017 I was traveling across states from el paso, Texas to Colorado springs, Colorado with my 5 yr old son and my husband. We were traveling North on highway I-25 when our vehicle began to lose power and starting making the loud vibrations and tapping sounds like it had done the first time about 3,000 miles ago when I had the engine replaced. We were over taking a semi truck on the road when this happened we were barely able to recover our lane and pull off to the side of the road as we slowed down almost immediately the semi was able to brake and avoid rear ending us. We were stranded in the middle of nowhere about an hour away from alburquerque, New Mexico. This was terrifying for my family and I. we had very little time to react and find a safe place to pull over. I believe my vehicle was not inspected properly through their quality control personnel. If there is debris inside my engine and it has continuously presented itself it will eventually travel through the rest of my engine ex. Turbo seals bearings.
- Horizon City, TX, USA
On Dec 18th driving on a county road outside of gunnison, co my 2013 Hyundai Santa Fe sport was in motion and a clicking noise began in engine. After ~1 hr and after checking fluid levels a loud pop in the engine caused it to cease functioning while in motion (~45-55 mph) leaving my stranded in dangerously cold temperatures that night. I was forced to have the vehicle towed to dealership where, with no loaner cars and a 6 week wait on a new engine, was forced to purchase another vehicle from Hyundai with no explanation of what happened to the engine. A few weeks ago I received a notice from Hyundai corporate stating there is a known problem and a safety recall (NHTSA campaign number: 17V-226). It is clear that Hyundai knew of this problem and not only did not reimburse any expenses related to the engine issue and put me in a situation requiring me to purchase another vehicle from them.
- Denver, CO, USA
- Clinton, IA, USA