10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 74,955 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was driving down the road about a week after the dealer supposedly fixed two recalls with the engine on my 2014 Hyundai Santa Fe sport base. Suddenly, and without any audible warning, my ECM light came on and my vehicle starting lunging and lurching forward like it was about to stall. I pulled over and read the manual, and it noted that it was the ECM sensor and that I should immediately drive the vehicle to the dealership, so I did. Driving there, I was only able to maintain a speed of 60 mph on the interstate, which put me and my 8 -year-old daughter in danger from faster-driving cars, especially since it was a torrential downpour. Any time I stopped or slowed down, the engine would shutter like it was about to stall and then would get better just past 10-20 mph until I approached 60 again, where it would not accelerate again. When I got to the dealership, they immediately knew the problem and ordered a knock sensor harness. However, in reading the variety of lawsuits, issues, and service campaigns, it appears as though Hyundai is knowingly allowing people to continue driving cars they know are defective, thus putting us and our children's lives in jeopardy. These vehicles need to be recalled and have all of the engines and related parts replaced, or they need to buy the vehicles back at original msrp so we can purchase a functional, safer vehicle.
- Burlington, NC, USA
After driving the vehicle 15 miles on the highway, we drove on residential street for about 1.5 miles. As I was turning into a parking structure the engine stopped and the vehicle lost power. I glided the vehicle to a red zone no parking area on the street and stopped the vehicle. Black smoke quickly appeared from under the hood and flames quickly appeared. The front of the vehicle soon became engulfed in flames shooting 4-6 feet high. The fire department arrived and sprayed the front of the vehicle with a foam fire retardant. Then they cut the hood latch and open the hood. The entire engine compartment, windshield and the front passenger area were completely destroyed. The vehicle was melted to the street and the tow driver had to smash it loose.
- Arroyo Grande, CA, USA
I have 2014 Santa Fe sport with 2.4 engine, and have a serious hesitation problem. It happens quite often when waiting at light to make a left turn. When traffic allows me to go, the car will start the turn then it feels like the engine dies for about 2 or 3 seconds then kicks in and I am able to complete the turn. This is very scary when there is traffic coming at me. I am very worry that one day I will have an accident because of the serious hesitation problem. It also hesitates it when driving with the flow of traffic and when I want to speed up little bit, it does not accelerate but kinda bogges down. I have to push the gas peddle down fast and then let it up and then I can accelerate to the speed I wanted to go. I have taken the car to the dealer 2 times and they could not solve the this problem.
- Pompano Beach, FL, USA
- Mobile, AL, USA