10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
13,133 miles

About These NHTSA Complaints:

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problem #6

Dec 222022

Santa Fe Sport

  • miles
Pearl White 2017 Hyundai Santa Fe Sport purchased from dealer in 2020- paint began peeling, bubbling, and chipping from hood badly in 2022 and has increased, now starting to spread to side panels. Issue confirmed by multiple2017-2018 Elantra and Santa Fe owners in multiple places, multiple NHTSA complaints filed, class action lawsuit has been filed for the same issue with same make/model and vin beginning (5NM). A White Paint Warranty Extension Launch has been issued by Hyundai Assurance Car Care in December 2022, though consumers have complained that the dealers are making it exceedingly difficult to cover this known and widespread manufacturer issue; many dealers refuse to issue any coverage, or even reimbursement, many others offer only partial coverage. Most consumers are having to pay for the service in full, apply for reimbursement through Hyundai, and fight for extremely delayed full reimbursement. NO RECALLS ISSUED FOR THIS KNOWN AND CONFIRMED ISSUE.

- Pompano Beach, FL, USA

problem #5

Apr 052023

Santa Fe Sport

  • miles
This is a 2017 Santa Fe Sport with pearl white paint. The paint has peeled in 5 different spots on the car. I have taken it in 2 different times to have it repainted. It was told many times by the service people that this is a known issue to Hyundai but that corporate wouldn't do anything about it. The first time, the dealership completely covered the costs of the paint job in good faith since it was out of warranty. The second time, I was required to pay 5% of the paint job. End of February 2023, I received a letter from Hyundai corporate acknowledging an issue with the paint. They extended my warranty coverage 6 years from the date of purchase...so I had 2 months (until April 2023) of extra coverage. Does not seem like too much of an "extended warranty". This is a known issue yet it is barely being taken care of by Hyundai. They need to stand behind their products. I should also state that currently, I have 3 more spots where the paint is peeling and I need to take it in...again...for the third time.

- Tustin, CA, USA

problem #4

Jan 012021

Santa Fe Sport

  • miles
The paint is peeling and flaking off in sheets on top and on hood of my 2017 Santa Fe sport AWD. The color is pearl white and has not been in an accident, and only has 54,000 mile

- Wingate, MD, USA

problem #3

Jun 092020

Santa Fe Sport 4-cyl

  • 37,000 miles
The paint is coming off in chunks on the bonnet right after the paint warranty expired, which is only three years. The car is pearl white.

- Los Angeles, CA, USA

problem #2

Dec 302019

Santa Fe Sport

  • 23,800 miles
Involved in a crash on 12/30 totally my vehicle being hit in the front right. None of the airbags deployed. Not happy at all, seems to be a common problem with this vehicle.

- Spanish Fork, UT, USA

problem #1

Mar 012019

Santa Fe Sport

  • 18,000 miles
Approximately one year after having the car I began to notice issues. (18000) I have returned to the dealer for multiple repairs. The most significant issue is the toe. The vehicle will not stay in alignment and is wearing the tires unevenly causing tires needing to be replaced way too soon. After having the car aligned I will have to take it back within a week or so for another alignment. I travel between houston and austin frequently and this is a huge concern for my safety. As you are aware replacing tires is very expensive and pointless if the car will continue to wear unevenly. I have sent a certified letter to Hyundai but have not received a response.

- Alvin, TX, USA