After oil change, i noticed oil spots on driveway. Took it back to place that did oil change. They told me I had a crack in my oil pan and that it was caused by some sort of engine defect that causes engine oil pressure fluctuations that eventually cause the pan to crack. I believe NHTSA has opened an investigation into this issue.

- Leesburg, VA, USA

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle was experiencing an abnormal oil consumption. The contact was adding synthetic oil every 3,000 miles driven and the oil would be depleted soon after. The check engine warning light was illuminated. The contact stated that the engine was rattling after attempting to start the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the camshaft phaser and knock sensor needed to be replaced. The contact stated that the vehicle was later taken to a local dealer where it was diagnosed that the oil pan was cracked. The contact stated that the oil pan was not cracked. The camshaft phaser had been replaced but the vehicle was not repaired. The check oil warning light was illuminated. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,840.

- Hiram, GA, USA

am writing you today in frustration with my treatment at both your dealership Hyundai Streetsboro and Hyundai of Bedford. When I first purchased my vehicle I expressed concern regarding the hesitation while accelerating and the emense amount of oil this vehicle burns. When I scheduled all my services I expressed the same concern only to be told that it's normal rate or oil consumption. I am extremely nervous when merging into traffic because I never know when the car may decide to not accelerate. I have tired on numerous occasions to get this issue checked by two separate dealership but both dismissed my concerns. I have emails and expressed concerns when using the dealership online service request forms. In summary the vehicle hesitates when trying to accelerate, especially merging into traffic. The vehicle also burns oil at an unreasonable rate as a result of a faulty engine.

- Maple Heights, OH, USA

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while at a stop sign, the oil pressure warning light illuminated and was flashing on and off. The contact stated that while stopped at the next stop sign, the failure recurred. The vehicle was taken to an independent mechanic where the contact was notified that there was half a quart of oil in the engine. The oil level was topped off. The vehicle was taken to the dealer approximately 3 days later where it was diagnosed with a fractured ball joint, no transmission oil, and 1 quart of engine oil was depleted. The vehicle was repaired. The contact stated that while driving the vehicle at undisclosed speeds, blue smoke came from the exhaust pipes. The vehicle was taken to a different dealer where a fuel consumption test was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,432.

- Aurora, IL, USA

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at various speeds, the vehicle was hesitating while accelerating. Additionally, there were exhaust fumes entering the cabin of the vehicle with white smoke coming from the exhaust pipe. The vehicle was taken to the local dealer, but no failure was found. The contact retrieved the vehicle, but the failure persisted. The vehicle was taken back to the dealer who later diagnosed that the engine had failed and needed to be replaced. No further information was available. The vehicle was not yet repaired. Also, after turning the vehicle off, the radio remained activated causing the battery to drain and the vehicle could not be restarted. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 139,000.

- Hamden, CT, USA

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the contact heard a loud abnormal popping sound. The accelerator pedal was depressed; however, the vehicle failed to accelerate. In addition, the vehicle lost motive power. The contact drove the vehicle to a safe location. The vehicle was towed to an independent mechanic where it was diagnosed with engine knock and that the engine needed to be replaced; however, the vehicle was taken to a second independent mechanic where it was diagnosed with engine failure and that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.

- San Clemente, CA, USA

Driving down a 4 lane highway my car refused to accelerate and started shaking vigorously. My vehicles check engine light began to flask on and off. Had to pull off the high way and take the back roads the rest of the way home in fear that it would stop in the middle of the street. As we drove home, every time we would slow down or had to come to a stop the car would continue to shake and rattle with the check engine going and and off the rest of the way home. Took this to the dealership and they stated that I have a burnt exhaust valve on cylinder #2 along with needing a new catalytic converter and told me I should just replace the entire engine. I have 67k miles on a 2017 hyundai Santa Fe.

- Williamsburg, VA, USA

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that an oil change was performed on the vehicle; however, after driving less than 1,200 miles, the low oil pressure warning light illuminated. The vehicle was taken to Firestone, and the contact was informed that the engine was experiencing abnormal oil consumption. The mechanic added oil to the vehicle. The contact stated that while the vehicle was parked two weeks later, she noticed that oil had leaked underneath the vehicle onto the ground. Additionally, the contact stated that while the vehicle was turned on and parked, she smelled an abnormal burning oil odor. The vehicle was taken to the dealer for an oil consumption test; however, the dealer performed a complete inspection of the vehicle and informed the contact that they could not perform the oil consumption test unless she paid a repair fee for the sparks plugs, the air filter, and two tires replacements. The contact declined to pay for the repairs. The vehicle was not repaired. The failure mileage was approximately 89,000.

- Orangeburg, SC, USA

Engine died at 48k miles. Using a lot of oil. Driver seat belt not working properly. Waiting time for diagnostic 3-12 weeks.

- Macomb , MI, USA

Engine is consuming so much oil. I have to fill up ever 4-5 days. Vehicle only has 80k miles.

- Pasadena, TX, USA

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 80 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was coasted to the side of the road. The vehicle was towed to the dealer, where it was diagnosed with engine failure, and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 146,000.

- Jacksonville, FL, USA

Upon checking my oil, I realized it was consuming at a high rate. The car dealership said there was no problem with the car. A couple months later I took it to a Hyundai dealership and they said the same thing. Now I am 6 months into owning this vehicle. Same issue. I am putting 4 qt of oil in my vehicle a month. Google said there was recalls on my year for a bad crankshaft that was causing this issue. I called the Hyundai dealership again. They said there is no recall for my vin number. I am having the same problem described. Oil consumption at a high rate. Which is wearing down the bearings in the crankshaft, causing the over consumption. I was told because my SUV wasn't on the recall list, there was nothing they could do until it is put on the list.

- Dayton, OH, USA

My 2017 Santa Fe Sport is consuming about 1.5 quarts of oil every 2 days, and because of this, it's clogging up my fuel injectors, spark plugs, and exhaust manifold which I've all had to replace.

- Wynne, AR, USA

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 35 MPH, the vehicle started losing motive power with the check engine warning light illuminated. The contact depressed the accelerator pedal; however, the vehicle failed to respond as needed. The contact stated that the vehicle lost motive power and stalled. The contact had the vehicle towed to the residence and was later able to drive the vehicle to the local dealer. The dealer diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000.

- Charlotte, NC, USA

I brought the car 4/2023 within 2 weeks I had to big it back brakes locking up replaced rotors and pads. Then the strut on right needed to be replaced because of noise and pulling, still pulls. Then the fuel pump went replaced that anc then the differential was replaced but still slipping. The oil light came in after the oil change had to add oil and requesting consumption test. I have had this car 6 months and nobody has figured out what-??s going on.

- Danville, VA, USA

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 10 MPH making a turn, the check engine warning light illuminated. The contact stopped the vehicle and checked the engine oil level and became aware that the oil level was extremely low. The contact stated that the vehicle was consuming two quarts of engine oil every two weeks. The vehicle was taken to the dealer and was diagnosed with excessive oil consumption. The dealer informed the contact that the diagnosis needed to be reported to the manufacturer for repair authorization. The vehicle was not repaired. The manufacturer was made aware of the failure and declined the repair approval. The failure mileage was approximately 104,000.

- Wheaton, IL, USA

Excessive oil consumption. Total engine failure due to metal shards being launched into the rod bearing and therefore destroying the Theta engine.

- Haines City, FL, USA

My car began leaking oil. Hyundai said the oil pan was cracked. They indicated this is not under 100,000 miles/10 year warranty. The issue occurred shortly after they did an oil change. It seems since oil leaks of this type are a safety issue, and the cracked oil pan is a common issue, that it may need to be investigated.

- Raleigh, NC, USA

My 2017 Hyundai Santa Fe Sport's engine oil light comes on within just a month or two of an oil change. Hyundai service shop told me that my car was possibly burning oil. I learned that this is a common issue with some Hyundai's and Kia's when the vehicles reach around 90,000 miles. Mine began burning oil at around 88,000 miles. I went through what they call the Oil Consumption Test for three months. That resulted in them replacing my engine under warranty, thank goodness. I didn't feel safe for three months knowing that my car was burning oil. It seems this is a common issue that may warrant an investigation and/or possible recall.

- Raleigh, NC, USA

Engine burns oil at an unnatural rate. Also has issues with bearings that wear out fast and burn more oil.

- Knoxville, TN, USA