The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 45 MPH, the vehicle struggled while accelerating before there was an abnormal bang coming from the engine compartment. The contact was able to coast to the side of the roadway and received Roadside Assistance; however, the vehicle failed to restart. After a visual inspection of the engine compartment, Roadside Assistance observed oil leaking from the engine and stopped the attempts to restart the vehicle. The vehicle was towed to an independent mechanic, who determined that a piston had fractured, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 104,000.

- Kissimmee, FL, USA

I have need to get 3 oil changes within the past month and a half. Twice I was told I was driving with no oil in my car and the engine was getting ready to go. I notice when I start my car in the morning it is making a rattling noise, this also happens when I try to accelerate and the car will get stuck in gear and hesitate before speeding up. It's been dangerous trying to drive on this highway. I also notice a thick white smoke coming from my muffler. I'm constantly paying for unnecessary oil changes and diagnostic from independent service centers and was told my motor is bad and causing all this oil consumption. I was told to contact Hyundai but no luck.

- Wyandanch , NY, USA

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated upon taking the vehicle for an oil change, the mechanic informed her that there was no oil in the vehicle and that the vehicle was experiencing abnormal oil consumption. The vehicle was taken to the dealer, where a diagnostic test was performed, but no issues were found. The vehicle was then taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced; however, oil was added to the vehicle. The vehicle was not repaired. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that the vehicle hesitated to respond while driving and depressed the accelerator pedal. The manufacturer was notified of the failure and informed the contact that they could not assist due to the mileage on the vehicle. The failure mileage was approximately 74,874.

- Manteno, IL, USA

High oil consumption. Dealership done 3 test and told me that my vehicle needs a new engine block, but Fidelity Warranty Service don't want to cover the warranty.

- Anaheim, CA, USA

My car is burning to much oil which has caused my car to have a check engine light. I was not due for an oil change until end of July 2023 and the car was barely with no oil. I took it in to get an oil change at Valvoline and they confirmed no oil was hardly in the chamber and that my car needed an oil consumption test by dealer. Hyundai models have been having multiple issues with engine failure. This is a safety Hazard as on the road is when I noticed my car shutting off on me. I am working on getting this taken care of with corporate Hyundai and dealer.

- Saint Louis , MO, USA

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 60 MPH, the vehicle lost motive power and the check engine warning light illuminated. The contact was able to pull over into a gas station where the vehicle started shaking and lost motive power and stalled. After several attempts the contact was able to restart the vehicle. The vehicle was taken to an independent mechanic and stated that the #3 spark plug was misfiring and needed to be replaced. The vehicle was repaired but the failure recurred several times. The vehicle was taken to another independent mechanic and stated that the engine needed to be replaced. The dealer was contacted but no assistance was provided. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 104,000.

- Pasadena, TX, USA

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while having a routine oil change performed, she was informed by the local dealer that the vehicle was 2-quarts low on engine oil. The dealer added engine oil. While driving, the oil warning light illuminated. The vehicle was taken back to the dealer where an oil consumption test was performed. The vehicle was taken back to the dealer where the valve cover gasket was removed, and the dealer informed the contact that the vehicle was not drivable. The vehicle was repaired but the failure recurred. The contact noticed oil on the driveway. The vehicle was towed to the coal dealer and the contact was informed that the vehicle was working as designed. The vehicle was not repaired. The manufacturer was contacted and declined to provide assistance. The failure mileage was approximately 46,000.

- Olive Branch, MS, USA

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that on several occasions while driving at an undisclosed speed, or while the vehicle was idling, he heard an abnormal sound coming from under the hood of the vehicle. Additionally, the contact stated that he noticed that the engine was consuming an excessive amount of engine oil. The contact stated that a quart of engine oil was added every 1,000 miles driven. No warning lights were illuminated. The contact stated that the vehicle was experiencing excessive oil consumption. The vehicle was taken to the dealer where it was diagnosed and determined that the engine would eventually need to be replaced. The engine was cleaned; however, the vehicle was not yet repaired. The manufacturer was notified of the failure and the contact was informed that half the cost would be covered for the repair. The contact was provided a case number. The failure mileage was approximately 82,000.

- Dagsboro, DE, USA

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle was experiencing an abnormal oil consumption. The contact stated that the vehicle had consumed three quarts of oil after driving 3,000 miles. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The mechanic informed the contact that a class-action lawsuit had been filed regarding to the failure and referred the contact to the NHTSA Hotline for assistance. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 134,400.

- Grand Forks, ND, USA

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the vehicle started jerking and lost motive power. The contact stated that the check engine warning light was illuminated. The vehicle was towed to the dealer and was diagnosed with engine failure; however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 150,000.

- Katy, TX, USA

I had to replace my engine at approximately 111,000 miles. Prior to replacing the engine, the car required frequent oil changes prior to the 3,000 mile time frame. I took it to the Hyundai dealership but they said because it wasn't this specific issue, it wasn't covered under the special extended warranty. The car received regular oil changes and maintenance. I had to take the car to another maintenance shop to have the car repaired.

- Harrisburg, PA, USA

Engine failure due to defective engine from manufacturer

- Rocklin, CA, USA

The car burns oil excessively. I have never had to change my oil, because there is never any oil left. I can fill the engine with oil and check it a week later and it will be low. I have checked underneath the car when it has been sitting and there is no evident leak. This car goes through oil very quickly. There is a recall on this vehicle for an older year for the same exact issue I am having, but not a recall on this year of this vehicle.

- Ocala, FL, USA

My vehicle had problems with oil consumption. I took it to Hyundai of Metairie and tried to tell them about the problem. They told me that they could not find an oil consumption issue, topped off my oil and then let me leave when I brought it back to them after an oil change that lost all of my oil in less than a month with no residue on my driveway and no obvious leak now they are telling me they will not fix my vehicle because I-??m not the original owner of the vehicle, but I bought the Hyundai from Hyundai a Metairie and they did not disclose the information of oil consumption to me once I purchased a vehicle, so that technically is considered vehicle fraud. The lack of knowledge about the oil consumption at purchase was where they went wrong and now that there is a serious issue that will not stop and it is just outside of warranty even though I brought it to them several times before the warranty now they will not honor it. This recall on this issue has cost me thousands of dollars on a vehicle that will eventually give me engine failure.

- Westwego, LA, USA

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 40 MPH, there was a burning odor, and a knocking sound coming from the engine compartment. The vehicle then stalled and failed to restart. The vehicle was towed to a dealer to be diagnosed and it was determined that the engine needed to be replaced due to a rod bearing failure. The vehicle was not repaired. The manufacturer was notified of the failure and encouraged the contact to submit a complaint to the Better Business Bureau and the NHTSA Hotline. The failure mileage was approximately 61,000. The contact stated that the manufacturer declined to provide assistance because the failure occurred out of warranty and the mileage on the vehicle. The dealer sided with the contact and is trying to offer a solution. A rental car was provided to the contact.

- Inver Grove Heights, MN, USA

I purchased my vehicle at 51,700 miles. Approx 2 months -??1,000-2,000 miles later my car went into limp mode and wouldn-??t exceed 20 mph. I also noticed that my vehicle was consuming 4-qts of oil every 1,000 miles since then and is experiencing engine failure. It-??s a safety hazard to myself and others as the car just shuts off completely while driving. Hyundai won-??t do anything about it. I have documents to show every oil change/maintenance on vehicle.

- Williamsport, PA, USA

Purchased car used April of 2022. After a couple of months of driving noticed that it was consuming a lot of oil. Thought maybe the oil change was not done right. Went had another oil change. Noticed more oil being consumed. Took to Hyundai dealer for ABS recall. While I was there I told them about the oil. I was then notified about the oil consumption problems. I started the oil consumption test. After a 1000 miles. Hyundai dealer stated oil consumption at an excess rate. Submitted for PA for top engine clean and was denied. I am scared to death that the engine is going to seize up while driving. There was no warning lights that my oil was low.

- Memphis, TN, USA

I have problems with higher oil consumption, the Hyundai require a new engine but the Extended warranty don't want cover and requested a Tier down and warranty want me to cover for the tier down (2,925 dls) when my copay it is 250 dls and cover full engine and full transmission.

- Anaheim, CA, USA

I was driving on the highway in a mountainous area going downhill. The cruise control was on with the speed set at about 80 miles/hour. Then the car was losing speed, the RPM needle started swinging from left and right. I stepped on the accelerator but the car continue losing speed to 40 miles/hour and continue losing speed. I turned on the emergency light to warn the other drivers and was able to move the car to the shoulder and stopped it without an accident. But the cars behind me could have smashed into my car that day and that would be the last day for my mother (in the car at that time) and me. The car had 41000 miles on it and we had the maintenance done just recently. I did not notice anything else abnormal before the incident. We reported the problem to the dealer and have to pay for the dealer to inspect the car. The inspection has been scheduled but not done yet.

- Henderson, NV, USA

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 30 MPH, the vehicle lost motive power without warning. The contact was able to restart the vehicle after several attempts. The contact drove the vehicle to an independent mechanic where she was informed that the vehicle was included in NHTSA Campaign Number: 22V056000 (Service Brake, Hydraulics). The vehicle was taken to the dealer where it remained. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

- Visalia, CA, USA