10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,937 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Hyundai levels 1 and level 2 made promises to do fire hazard recall plus fix other warranty issues while still under warranty. they agreed to do all at same time under warranty. now they walk away from the fire hazard recall, reneged on other repairs and sent to Hyundai Escondido which demanded payment in advance for warranty work. The car is nice but have lost confidence in vehicle due to constant reminders to dont drive often and do not park in garage. We have been in fear for over a year and they do nothing. Now they say I have to file a legal case for lemon law and pay the expenses. They promised loaner or rental plus any out of pocket but it was all a lie. They promised to find another repair dealer and again, lied. always saying "we're having difficulty contacting the dealer" then go dark.
- Escondido, CA, USA
Within the last few weeks my 2018 Hyundai Santa Fe Sport SUV has been experiencing few noticeable issues. 1st my vehicle doesn-??t want to start when I turn the key, I have to open the door close it then try again and it will turn over to start. 2nd recently driving on the highway my vehicle slowed all the way down and started jerking like it wanted to cut off. I would push my accelerator down as far as possible and it will still go slow and not speed up.3rd my vehicle is making a throttle/knocking noise and a blinking check engine light is on as well.
- Berkeley, MO, USA
The electric windows motor on the left back window was heating up it was making this unique sound every 2-4 min till I finally got tired of it and had someone find out what it was. We had to unplug the motor because It would of caught on fire while I was driving eventually
- San Jose, CA, USA
My car Engine stopped working while I was driving to work. Middle of traffic was not safe and the safety of others was effected because my car was unable to move, it was a high risk dangerous situation. Problem was reported to mechanic as well as insurance company (geico) car was pushed by strangers into a nearby parking lot, which then I waited for a towing truck. The car was inspected by a mechanic who then told me to have it inspected by Hyundai and Hyundai has told me due to lack of maintenance my car stopped working and there is nothing they can do. I am insulted by the lack of concern Hyundai has had for what they have put me and my livelihood through. I am aware of the recall on these vehicles. Engine :2.4L I4 DGI DOHC 16V. The Engine light came on I had it diagnosed immediately-??I was told my cam shaft and knock sensors needed replacement, they were replaced. Engine light goes off for 24 hours until it comes back on and once it came back on my car couldn-??t go over a certain speed, and it died in the middle of traffic.
- Columbia, SC, USA
While sitting in park at a restaurant parking lot eating lunch, an Employee noticed smoke coming from my hood area on my vehicle. Upon exiting the vehicle I noticed flames coming from the hood area, The employee attempted to use a fire extinguisher to put out the fire to no avail. Fire department arrived on scene and extinguish fire. Vehicle was towed to a Hyundai dealership for further investigation.
- 9152 Thomasville Dr., FL, USA
i see that the repair parts are available for 2018 santé fen sport model in the Hyundai lineup... i contacted the dealer colonial Hyundai in colonial heights Va. the nice young lady said that the parts were not yet available... well, , which is correct. thank you...[XXX] [XXX] ph [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Sandston, VA, USA
It-??s been 3 months since recall notice and Hyundai still is not able to fix my auto. Concerned over possibility of it catching fire!
- Mchenry, IL, USA
Recall on engine compartment, service brakes hydraulic,
- Ocala, FL, USA
80 miles into a weeks vacation my engine light came on, car was still drivable, backtracked 20 miles to dealer, left my nice car (11,000 miles)there for the week while using a rental car with 177,000 miles on it. Problem was pertaining to campaign 953 engine problems. A wiring harness was put in, and the dealer updated the software that had been updated that March, and they said that was all fixed. I have watched the video on this campaign problem, and it scares me where I cannot take my car out of town/on vacations out West! if this engine fails, I wouldn't always be able to get to a dealer. I'm living in the fear of this, and am supposed to have "peace of mind" enjoying my nice car? I had to leave vacation a day early( resort paid for that final night we didn't get to enjoy), spent that night in hotel, just to get to that dealer to pick up my car before their closing time. I had to fight to get the full reimbursement for the car rental and one night hotel bill. Through the attorney generals office, Hyundai finally paid that which was only fair when a recall was involved! now I find that I have cancelled going to out of town funerals, and short weekend vacations, because my engine could go out. I have asked for a new engine, and the last message from Hyundai was all about my car doesn't fit the description for the lemon law....which I have never mentioned.I have asked for statistics on how many engines have had to be replaced because of this campaign 953 issue, but no one has any! is this true"? how can I get my engine replaced, so I can enjoy my car" that video should never have been out there if I and others have to keep driving with an engine that can be dangerous in many ways!
- Eagan, MN, USA
The contact owns a 2018 Hyundai Santa Fe sport. While the vehicle was parked and shut off, the rear brake lights were illuminated and smoke and flames were present under the front passenger side of the vehicle. The flames were extinguished by the campus police prior to the fire department's arrival. The fire department disconnected the vehicle's battery. A campus police report and a fire department report were filed. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 10,000.
- Miami Lakes, FL, USA
- Mcdonough, GA, USA