10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Dec 302023

Santa Fe Sport

  • miles
On January 30th 2023 we made an appointment to take our 2018 Hyundai Santa Fe Sport to our local dealership in Newmarket Ontario Canada due to a clunking in the front end of the vehicle. On inspection our 2018 Santa Fe Sport was identified as having a BROKEN COIL SPRING on the driver side. Along with this inspection it was also noted the passenger strut/shock had been leaking and was out of fluid. The Newmarket Hyundai Dealership considered this to be an emergency repair. This was determined because the coil and or both coils could totally break and puncture the front tires. This information I obtained from the Hyundai recall 167!!! Although according to the recall seemed to be only in America we truly believe our 2018 Santa Fe Sport in Canada falls into the same category of the Hyundai recall 167. It has cost us a considerable amount of money as I personally am on a Disability Government Pension as well as my wife is also on a fixed Income Retirement Pension. As for our last 3 Brand New Purchases have been nothing but Hyundai Vehicles for their reliability Safety and long lasting enjoyment!!!! That being said we are a little disappointed that this front end Coil Spring Shock/Strut issue has now made us scared of what Could have happened because of this defect that does not seem to apply at the moment in Canada. We were certainly hoping to purchase at least 1 more Hyundai SUV Product or a Hyundai vehicle with continued Reliability Safety and Always a Pleasure to Drive Product. Unfortunately this occurence has caused us a considerable amount of doubt now as we were truly scared for our lives after the issue was diagnosed by the Hyundai Dealership. My wife and I would truly like to continue to believe in the Hyundai Product of Vehicles but are now extremely concerned about Reliability and Safety at this point. According to the diagnosis there could have been a CATASTROPHIC INCIDENT!!!

- Keswick, MT, USA