10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
23,750 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Apr 012010

Sonata

  • miles
Re- 2001 Hyundai Sonata I was on way to work going 93 North towards boston 1 exit away from work when I went over 3 small bumps on highway nothing out of the ordinary, yet my tires felt as if they were not stable I was only going 60 slowed down to 30 took off ramp 1 block away from work, then completely stopped at a cross street intersection to take a right. I proceeded then I flew forward in my car. My car stopped short for a second I thought I hit my shifter in neutral or reverse, that was not the case, I was in drive. Put car in park it made a searing ungodly sound I didn't know what was happening. I got out of my car just as two men came running over to help me. We noticed the tire completely against inside wheel frame. I just had a rim replaced not even 1 month ago and new brakes and tires yet I wasn't sure what this tire like that meant. I couldn't understand why I seem to be having to replace so many things, one right after another, however I was told after towing car to Firestone that my whole car undercarriage frame subframe is completely rotted and that the axle is snapped and may even have damaged transmission I called Hyundai to put a complaint in. They told me I have a recall on my car when they looked up my car by the VIN yet I was never notified. They seemed quite caring and empathic to my situation, yet the last question they asked me, blew me away. Christine the operator from Hyundai asked me one more question Ms. __ what do you plan to get out of this" are you kidding me" what a question, I asked if I should get a lawyer, and was it an voluntary or involuntary recall she said that Hyundai put this recall into effects after the company realized and found that they may have a defective corrosive situation, yet on the web they were obviously investigated first then did something about it. She said recalls started in July of 09 and are still being issued to date, she said she'd mail me a packet to fill out and send back -oh joy!! cant wait.

- Wilmlington, MA, USA

problem #3

Jul 282008

Sonata

  • miles
Went to have my oil changed on my 2001 Hyundai Sonata and attendant told me my frame was badly rotting. He asked how long I was going to keep car because it could become a big problem.

- Highland, NY, USA

problem #2

May 192008

Sonata

  • 95,000 miles
Passenger side subframe rusted through and created a severe safety problem. My mechanics noticed it doing some work on my car. This must be addressed and something done before people are killed when these frames break. I was lucky it was discovered, because there is no warning lights for this... and can not be seen except if car is on a lift.

- Lebanon, IN, USA

problem #1

Jan 182008

Sonata

  • miles
My 2001 Sonata engine cradle is seriously rusted out on passenger side aft, a hole about the size of a softball. It's a safety issue and a recall should have be issued. I found multiple complaint online for the same auto.

- Hollywood, MD, USA