3.4
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 38,085 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I bought this car new. Less than 4000 miles ago, I was at the dealership to correct a "check engine light" condition, which was fixed under warranty. I was told that at the mileage the car was at I needed routine service on the transmission under terms of the warranty. This was done. I was also told that my serpentine belt and spark plugs were due to be replaced. I was not reminded that my timing belt had to be inspected before 60000 miles. While driving at 65 mph, the engine stopped running. It was towed to the dealership. I was told that the timing belt had failed causing catastrophic damage to the engine and that since I now had 60255 miles on the car, and had not had the timing belt replaced, the 100000 mile warranty was void and they would not cover any damage. I was informed that the damage to the motor was more than $5000 and Hyundai was not responsible for any of that cost. Hyundai Consumer Affairs, after one week, still has not answered my phone calls.
- Ocoee, FL, USA
I bought my 2001 Hyundai Sonata less than 2 years ago. Since that time I have had to replace both window motors, front and rear brakes, timing belt and all tires. I would have thought that a brand new car would be trouble-free (that's why I chose Hyundai, because of the great warranty) however, it appears that is not the case. My car recently broke down on my way home from work, had to be towed and was in for repair for a week (timing belt), which was a huge inconvenience and expense for me. I am now looking for a suitable trade-in for my Hyundai and would not recommend one to friends and family members.
- California City, CA, USA
- Bowie, MD, USA