10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
118,267 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Jan 302019

Sonata

  • 152,565 miles
Recently I had a situation where I was driving on county road way and my car suddenly collapsed and came to an immediate stop. To say the least, I was a little shook up. I got out the car and noticed that the driver side wheel had lodged against the wheel well. The car would go into gear but it was making a knocking noise so I turned it off. A driver of a green sedan car was behind me and I was trying to wave her around me but she stopped and assisted me into getting my car off the street by pushing my car while it was in neutral. I am only telling you this because there was nothing wrong with my car before this incident. I was told by Hyundai thompson that my car would not start after it was towed there. I went there the next day and the car did start but it would not go into gear which was a surprise to me. I was told that they may have to check the transmission and talk to you to see if that damage would be cover under the recall for replacing the engine cradle. After Hyundai thompson repaired my car I had to take it back for a roaring noise caused by the wheel bearing in the wheel that jammed against the wheel well when the axle snapped off the subframe. They also could not preform a wheel alignment. I also took it for a safety inspection and it failed due to some items I feel are related to the repair of replacing the subframe like the wheel bearing, the front end alignment, both front upper control arms and the outer tie rods missing cotter keys. I want to know my rights concerning this recall and I also want my car in the driving condition before this incident occurred. Case # 15551136 with Hyundai.

- Baltimore, MD, USA

problem #5

Sep 252018

Sonata

  • 151,035 miles
I was driving down my street when the drivers cv axle popped out of the transmission. I got the vehicle towed home and removed the wheel to find that the subframe was corroded completely into. I know there are recalls pertaining to this exact issue on this type of car

- Wilmore, KY, USA

problem #4

Jan 102014

Sonata 6-cyl

  • 110,000 miles
While driving the car the wheel and assembly broke free from the frame of the car which was completely rusted and dropped the car to the ground pushed the wheel assembly wheel well. After researching the make and model their is a recall pertaining to this issue but only applies to the salt belt. My car was originally sold and operated in Virginia for 7 years. This issue with the sub frame is the exact same issue as the recall but due to the car not being titled in the salt belt, even though it was driven through the so called salt belt, Hyundai is saying it is not covered under the recall. I believe all cars that experience this issue should be covered under the warranty as it is a major safety issue. I was lucky I wasn't going fast as it could have jeopardized my life or anyone else's that was traveling on the road.

- Conway, SC, USA

problem #3

Sep 212013

Sonata

  • 126,000 miles
I was trying to avoid an accident, as I swerved the car fish tailed. The driver side rear tire hit the curb, at which point the tire actually buckled under the car. I had to have the car towed to a shop. When the mechanic looked at the car at first we believed we only needed the rear tire assembly. We then discovered there was extensive damage to the sub frame assembly. He told me the sub frame was rusted and rotted and he believe that was why there was so much damage. Then I was told by a friend there was a recall on the 2001 Hyundai Sonata sub frame. I later found out that it was the front sub frame. When reading the description of what was occurring in the recall of the front sub frame leads me to believe the same maybe occurring to the rear sub frame.

- Fall River, MA, USA

problem #2

Aug 072013

Sonata 6-cyl

  • 170,000 miles
I was driving and within 15 minutes my Hyundai ripped through 2 tires. Luckily I figured something was up and was taking back roads when the second time it happened parts of the rubber from the tires were in the road. I had to have it towed and apparently the cradle sub frame was completely rusted apart causing the alignment and tire issues. I am in the salt belt states so it should be covered under the rust/corrosion recall 089. I understand it has many miles but it was running really well until this and should be covered in the recall.

- Holland, MI, USA

problem #1

Apr 012010

Sonata

  • miles
Re- 2001 Hyundai Sonata I was on way to work going 93 North towards boston 1 exit away from work when I went over 3 small bumps on highway nothing out of the ordinary, yet my tires felt as if they were not stable I was only going 60 slowed down to 30 took off ramp 1 block away from work, then completely stopped at a cross street intersection to take a right. I proceeded then I flew forward in my car. My car stopped short for a second I thought I hit my shifter in neutral or reverse, that was not the case, I was in drive. Put car in park it made a searing ungodly sound I didn't know what was happening. I got out of my car just as two men came running over to help me. We noticed the tire completely against inside wheel frame. I just had a rim replaced not even 1 month ago and new brakes and tires yet I wasn't sure what this tire like that meant. I couldn't understand why I seem to be having to replace so many things, one right after another, however I was told after towing car to Firestone that my whole car undercarriage frame subframe is completely rotted and that the axle is snapped and may even have damaged transmission I called Hyundai to put a complaint in. They told me I have a recall on my car when they looked up my car by the VIN yet I was never notified. They seemed quite caring and empathic to my situation, yet the last question they asked me, blew me away. Christine the operator from Hyundai asked me one more question Ms. __ what do you plan to get out of this" are you kidding me" what a question, I asked if I should get a lawyer, and was it an voluntary or involuntary recall she said that Hyundai put this recall into effects after the company realized and found that they may have a defective corrosive situation, yet on the web they were obviously investigated first then did something about it. She said recalls started in July of 09 and are still being issued to date, she said she'd mail me a packet to fill out and send back -oh joy!! cant wait.

- Wilmlington, MA, USA