10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
46,212 miles

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problem #6

Apr 132016

Sonata

  • 100,000 miles
Report receipt date: May 21, 2009 NHTSA campaign number: 09V171000 component(s): Latches/locks/linkages similar issue is happening in my 2003 Hyundai Sonata vehicle. A child in my back seat just sliced their hand with a 2" inch cut and we had 3 others slice their hand on the front door handle (we taped this) but was not aware of back seat nor recall till today. Very concerned as to safety of children in back seat. I only realized this happened to all door handles and their had even been a recall as the parent of the injured child said their car had been recalled for this issue. I called Hyundai 4/13/2016 to discuss and was told my VIN number was not part of the recall although the exact same issue. All chrome is peeling from top of handle at the seam on all 4 interior door handles.

- Marlboro, NJ, USA

problem #5

Jan 202016

Sonata

  • 128,270 miles
My vehicle is affected by the following safety recall in which the interior door handles are peeling and the top edge becomes sharp - I taped over the top so I wouldn't cut my hands in the meantime: NHTSA campaign id number : 09V171000 / Hyundai recall no. 093. I brought it for service at motorworld Hyundai in wilkes barre, pa and they verified all door handles were peeling. The initial recall repair for this campaign was performed on 11/11/2009, but clearly the repair did not remedy the problem as it recurred. Motorworld told me they had to contact Hyundai corporate for authorization for the repair. I was called back and told they would only pay for parts but not labor. This surprised me, as a safety recall is supposed to be remedied at no cost to the consumer. I then contacted Hyundai customer service 4 times, on 1/20, 1/27, 2/10, and 2/18 of 2016 and each time I was told I would receive a call back, which I never received. I then contacted an attorney for advice and they told me in accordance with the law that Hyundai should be paying the entirety of the costs for all safety recalls. I called again on 3/7 and stated this and they told me they can't help me. I can't proceed with the attorney since that would cost me money I do not have. What can I do? it has been 47 days since I first brought this safety recall problem to the attention of Hyundai and their representatives and they have failed to assist me in any capacity.

- Wilkes Barre, PA, USA

problem #4

Feb 032014

Sonata

  • miles
Hyundai has a recall, #73999, effective 4/9/2004, for defective door handles where the covering peels/splinters off leaving the occupants subject to possible lacerations. This is exactly what is occurring although we were unaware of the recall until recently.the Hyundai support line 1-800-633-5151 tells us no such recall is applicable to this vehicle. We gifted this car to my senior mother-in-law ([xxx]). although the vehicle is licensed /titled/registered in her name it is still listed under our name w/Hyundai. The surface of the handles is as sharp as razor blades. We'd like this issue addressed before she hurts herself. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Longwood, FL, USA

problem #3

Aug 132006

Sonata 6-cyl

  • Automatic transmission
  • 39,000 miles
2003 Hyundai Sonata 4 door sedan. Chrome is peeling from metal interior door handles at random such that passenger or driver will grasp handle to open door and several lacerations to hands and fingers will result. Lacerations are deep enough to release blood. I was a driver and passenger on separate occasions in same vehicle and cut right and left hands on both interior door handles. Upon first encountering peeling chrome on drivers side handle, the vehicle was returned to Hyundai dealership at 3675 sheridan drive amherst, New York (716) 835-8500. Said dealership replaced the driver side handle but did not replace any others. Subsequently, when opening the passenger side door on August 13, 2006, I cut my right hand in several locations resulting in a release of blood. My wife had also cut her hand on the driver side handle. Apparently Hyundai is aware of this issue which is a safety related manufacturing defect resulting from a defective plating / cleaning process prior to plating. Hyundai however, has not issued a voluntary recall of all vehicles for this reason. Plating defects such as this are process related and will be present in thousands of vehicles assembled. I am a experienced quality engineer and director and am knowledgeable of the plating process. My claim is based upon the fact that the Hyundai dealership maintains stock replacement handles and other claims posted on www.edmunds.com as follows: Chrome on interior door handles peel off and causes major cuts on hands when opening door.... 03/10/2004, review of a 2003 Sonata 4 cylinder sedan by jbs... www.edmunds.com/used/2003/Hyundai/Sonata/100188028/ratings_consumer.html - 124K - cached - similar pages.

- Grand Island , NY, USA

problem #2

Aug 182005

Sonata 6-cyl

  • Automatic transmission
  • miles
The chrome paint on the inside door handles split and became very sharp. They cut my hand on more than one occasion.

- Effingham, IL, USA

problem #1

Dec 162003

Sonata 4-cyl

  • Automatic transmission
  • 10,000 miles
Hubcaps are slicing my valve stems (had to buy three tires) and paint on bumper (which took them three times to match) is peeling.

- Bristol, RI, USA