10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 24,172 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was driving to Arizona from Texas on interstate 10 in a rain storm when my car started to fishtail. I thought it was hydroplaning, but it was soon totally out of control and I started to apply the brakes. My car started spinning and spun across the 15 foot grassy median which sloped down about two feet, proceeded across the two lanes of oncoming traffic, continued down a three foot sloped grassy median about three feet wide and finally came to a stop on the frontage road. My back tire had gone flat!! when I got to Arizona I brought my car in to discount tire (where I had purchased the first two tires) to have the rims and tires checked. They changed the tire but could find no nail or any reason for the tire going flat. The other rear tire also had to be changed because there were cracks in the tire (the 2 rear tires had 20,000 miles on them). I was told the rims were damaged, but not to the extent that they needed to be replaced. The two front tires had to be replaced at 17,000 miles because they both had bubbles. I believe I received four defective tires when I purchased my car because these Michelin tires supposed to be good for around 50,000 miles. I went on the internet and found a site of unhappy Michelin customers with their horror stories. I printed ten pages of complaints, two very similar to mine where the tire went flat for no apparent reason, others that had blowouts on almost new tires. One customer stated that he was told to return the tire (as I was) and about a week later when he called he was told there was nothing wrong with the tire. He received a notice from the postal service that the tire had been delivered and it was dated after the conversation he had with Michelin!
- Phoenix, AZ, USA
: the contact stated after having a flat tire due to a road hazard, the dealer performed an inspection and it was determined the tread depth was depleted. The tires were replaced. The tires were Michelin mxd4 plus H 205/165/115. Additionally, the automatic transmission was slipping into gears without warning while driving various speeds. The vehicle was inspected by the dealer who was unable to duplicate the problem. The automatic transmission seized and was towed to the dealer. The vehicle is currently awaiting replacement of the automatic transmission.
- Port Jefferson Station, NY, USA
- Sophia, WV, USA