10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 96,794 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2009 Hyundai Sonata. The contact stated that the driver's side front door was unable to be opened from inside the vehicle. The contacted rolled the window down and unlocked the door using the outside door handle. The vehicle was taken to key Hyundai located at (4660-100 southside boulevard, jacksonville, fl 32216 (904) 642-6060) where the technician inspected the door and determined that the door handle clip fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 163,881.
- Jacksonville, FL, USA
The contact owns a 2009 Hyundai Sonata. The contact stated that the interior door handle on the front driver's side fractured. The contact sustained a laceration to the left hand as a result of the failure. The contact did not seek medical treatment for the injury however. The vehicle was not taken to the dealer or repair shop. The VIN was unavailable. The manufacturer was made aware of the issue and provided no assistance. The current and the failure mileage was 36,500.
- Norristown, PA, USA
- Cincinnati, OH, USA