10.0
really awful- Crashes / Fires:
- 5 / 8
- Injuries / Deaths:
- 9 / 0
- Average Mileage:
- 63,353 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The dashboard on the right passenger side of my 2011 Sonata is cracked and is progressively getting worse. It is mainly over the airbag. I have read online other Sonata owners complaining of this issue. I have contacted Hyundai and have been told it would be my responsibility to replace it. I have owned other cars and have never had this problem with a dashboard. It seems the Hyundai dasboards are defective.
- Miami, FL, USA
Takata recall - my daughter was trapped in the right rear passenger seat because the door would not unlock nor would it open from the inside or outside door handle. Thank god there was no accident or life threating event going on or we would have had to break the glass out. It's been a week and the door still won't unlock or open. I was told the door actuator is faulty and needs replacing but to do the repair the outside door handle has to be broken off. This is ridiculous and unfair and very unsafe.
- Florissant, MO, USA
The vehicle has approximately 70,000 miles on it, the bolts and plastic assembly on the right rear outside brake light have snapped without damage to any of the outside of the vehicle. The vehicle was not in motion, however possibility of problem occurring at random moments makes it dangerous to other drivers. Light assembly is held on by a few screws/bolts and the wires. Once snapped the wires hold it on.
- St Charles, MO, USA
Contacted Hyundai usa Corp regarding recall # 10V070000. This recall calls for a problem with the door latches not latching properly and not responding when trying to open or close the latch. I contacted Hyundai customer service regarding the issue because their recall website as well as their automatic voice recording at their customer service line does not have this recall listed as an open or closed campaign. The rep advised he does not see it in their system and he also reached out to his supervisor to discusss the issue. The rep advised his supervisor states since it is not showing in their system, then they will not be able to fulfill the recall on the door locks. I advised the campaign occurred during production, where production halted and they fixed the problem to those not put out on the market and recalled others that were already out to fix the problem. Rep advised since the campaign was closed they would not fulfill my request. I advised this is a safety recall concern and I asked to speak to supervisor and have their name because I need to report this to the NHTSA. Rep advised they would not cover this since it is no longer in their system and refused to do further research. Rep hung up on me and call ended.
- Wesley Chapel, FL, USA
Air bags did not deploy. I was involved in a severe car accident on highway I-64 in Virginia 6 miles from richmond, va. My car was hit on the rear-left side, I was sent to the er to receive ct and other examination for head injuries following the car crash. The adjuster and police at the scene were surprised that the air bags did not deploy additional information in geico claim 0379313090101155
- Zion Crossroads, VA, USA
Dashboard on passenger side is cracked where the airbag is located. This has never happened to any of my previous cars. A Hyundai service person told me they are seeing this. Car is no longer under warranty for this.
- Miami, FL, USA
The contact owns a 2011 Hyundai Sonata. The contact stated that the rear passenger side door failed to open. The vehicle was taken to a local dealer (South shore Hyundai, 360 sunrise hwy, valley stream, NY 11581) where it was diagnosed that the door lock actuator failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 76,000. Updated 10/30/207
- Rosedale, NY, USA
While driving, the sunroof busted out. Glass went all unside the vehicle while I was in heavy traffic on the interstate. I almost wrecked the vehicle and the glass scratched up the paint sourrounding the vehicle and the trunk.
- Jacksonville, FL, USA
Car stationary in garage while I was checking oil. Hood support struts abruptly collapsed, causing hood to fall rapidly, hitting me on the arm. (fortunately, only abrasion and bruise). Struts will now no longer support the hood.
- Doathan, AL, USA
Paint peeling on roof of car right above windshield noticed it a several months ago called dealership said paint not under warranty why is paint peeling off the car thank you
- Palm Bachgardens, FL, USA
Takata inflators: Had a car fire from fuel line per fire dept information. I was on the 405 West bound fwy when I started to smell gas and the front hood of the car I noticed black smoke coming out. I got out of the fwy and then parked the car, when someone driving of the opposite direction yelled for me to get out of the car. I turned off the car and ran out to the side walk within a few minutes the car when up in smoke and then it exploded twice. People from the surrounding businesses came out to see if I was alright. The owner of the flower nursery came out and called the fire dept. They arrived and turned out the fire.
- Pico Rivera, CA, USA
Paint suddenly peeling from hood and roof and corners around windows in March/April 2016. Paint test reveals there is no sealant to adhere paint to body of car and will continue to peel from the body. Insurance may not cover the cost to repaint, and Hyundai paint warranty only 3 years, 36,000 miles.
- Temecula, CA, USA
The driver side door latch became stuck in the unlock position after remotely unlocking the vehicle. The latch will not lock manually, by key, or by remote. Therefore, the door remains unlocked while driving the vehicle. The vehicle falls outside of the recall issued for this problem but apparently the same recalled components were used to make this vehicle.
- Orange Park, FL, USA
The contact owns a 2011 hyundia Sonata. The contact stated that the pins used to secure the driver and passenger side bumper fender liners to the body of the vehicle had detached and caused the fender liners to separate from the vehicle while driving. The vehicle was taken to the dealer, but the cause of the failure was undetermined. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 80,000.
- Detroit, MI, USA
Yesterday I was traveling on the interstate going approximately 80mph. In my side mirror I noticed something dangling from the rear of my car, within a millisecond I am watching my tail light fly off my car right into the vehicle behind me. I pulled in to the next rest stop and found that my tail light had blew off my car. The car behind me followed me into the rest stop, thankfully there was no damage or injury to them or their car. Yesterday I had been visiting my dad in the hospital 100 miles away from my home. Before I got in my car I stuck a a huge sheet pan in my trunk-fyi there was no previous damage to the tail light or the rear of my car at all.
- Hastings, NE, USA
The contact owns a 2011 Hyundai Sonata. While driving at approximately 35 mph, the steering wheel was loose and made an abnormal noise. In addition, the rear driver side light failed and was hanging from the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 76,000. Updated 02/05/16 the dealer informed the consumer there was nothing wrong with the vehicle. Updated 02/16/16
- Birchwood, TN, USA
Exhibiting exact same issue as described in NHTSA campaign number: 10V-070 Hyundai dealer said my car was built in March and will not make the repair. Also exhibiting issues described in NHTSA campaign number: 10V-457 and dealer refused to make repair. The excessive shaking in the steering wheel has caused my SRS (safety restraint system) to kick a code that says my steering wheel air bag may not deploy in the event of a crash. SRS lite stays on. Hyundai dealer refused to make repair on NHTSA campaign number 13V-113. I currently have a piece of folded cardboard zip tied to my brake switch. Car exhibiting issues relating to NHTSA campaign number 14V-434 even after having the dealer use their (clip) remedy.
- Douglasville, GA, USA
Side rear quarter panel on the bottom is very loose.
- Hazlet Twp , NJ, USA
I noticed a sound as if my fender was rattling as I drove on the hwy, upon reaching home I inspected the vehicle and found the clips attaching the bumper to the fender on the passenger side had failed. I will be bringing it to the attention of Hyundai. I feel if it happens on the other side the complete bumper will come off as I drive.
- South Setauket, NY, USA
- Coral Gables, FL, USA