ex: you press volume up on the steering wheel and it tries to make a phone call, you press channel selector up and the mode is changed on the stereo. the end call button and cruise control buttons do not work consistently. of the 4 "quadrants" of buttons, the only ones that work are the odometer related ones on the right side, bottom. while I have no actual proof, I am sure that these issues began after having recall work done on the steering wheel. they become progressively worse and more irritating!