10.0

really awful
Crashes / Fires:
18 / 83
Injuries / Deaths:
15 / 0
Average Mileage:
72,497 miles

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« Read the previous 20 complaints

problem #463

May 142018

Sonata

  • 126,000 miles
The contact owns a 2011 Hyundai Sonata. The contact stated that the vehicle failed to accelerate and lost power. In addition, various warning indicators illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the engine was faulty. The failure recurred. The contact was notified of NHTSA campaign number: 15V568000 (engine). The dealer and manufacturer were not contacted. The failure mileage was 126,000. Parts distribution disconnect.

- Hyattsville, MD, USA

problem #462

May 082018

Sonata

  • 10,000 miles
Electric failure at first, always stuck on road. Engine was replaced on recall, clunking sound underneath, struts replaced and had to pay, that did not fix problem, then they replaced coupling in steering wheel, noise still happening with clunking sound, which also is wearing out tires in front thst were replaced 3 X. dealer did not fix problem, they dont know what it is., clunking is while driving over a little bump or while steering car and turning.

- Centereach, NY, USA

problem #461

Apr 202018

Sonata

  • 78,000 miles
Takata recall my caught fire 4/20/2018, the smell came from near the passenger lower foot area, it was a rubbery burning smell that quickly became white smoke emitting from the area. The car began running very roughly about 6 months ago, I did an oil change. A month later the car was over 2 quarts low on oil, where the oil went I have no idea. The car has been in the dealership over and over and over for various electrical, mechanical and engine issues. I have all documentation and feel the car is a safety hazard. Why is Hyundai performing the inspections on these cars when clearly they are the ones responsible. The inpsections should be done by independent mechanics that will be non biased. My car doesn't have brake lights that operate correctly either they work sometimes or not at all. It just depends on the connectivity of the electrical wiring at the time, I am totally not sure. The car just began being able to start without pressing the brake pedal. This just started and the stop pad for the brake recall has already been performed. It isn't just a stop pad issue. The entire car is an electrical hazard waiting to happen I just pray I am not in my car when it catches fire and no one else is caused any accident or injury as a result of it.

- San Jose, CA, USA

problem #460

Apr 072016

Sonata

  • 98,000 miles
The contact owns a 2011 Hyundai Sonata. While driving at an unknown speed, the vehicle lost all power and the engine seized in the middle of the freeway. There were no warning indicators illuminated. The vehicle was able to be restarted and was taken to the dealer (Ontario Hyundai, 1307 kettering dr, a, Ontario, ca 91761) where it was repaired. The dealer did not provide the diagnostic results. The manufacturer was notified and informed the contact to take the vehicle to the dealer. The failure mileage was 98,000.

- Chino, CA, USA

problem #459

Aug 122017

Sonata

  • 110,000 miles
Takata recall I have gone through the ringer with this vehicle I purchased the engine stopped on me while I was driving down the interstate. It wasn't until I hounded down Hyundai after them not returning my calls for 3 weeks that they told me there was a recall on my engine. I spent almost $1000 in rental fees of my own money before they contacted me. They eventually got in contact with me and put in a rental car but also assured me I I would be reimbursed for the out-of-pocket fees I had to pay. That happened in September of 2017 it is now April of 2018 and I still haven't received any funds. Another issue happened about 3 weeks ago while I was on my way to work while sitting at a red light once it turned green I pressed down on the gas to go forward and the car would not move. I've had my car towed almost 7 times in the past month for it to be a transmission issue. Which after doing research online there is a recall for the cvt transmission for my car. This is another recall that I was not informed about and have yet to be informed about. I've had nothing but financial hardships dealing with servicing this car and being ignored by your company. It is absolutely outrageous

- North Charleston, SC, USA

problem #458

Mar 242018

Sonata

  • 200,000 miles
The contact owns a 2011 Hyundai Sonata. The contact stated while driving, the vehicle stalled. All the warning lights on the instrument panel illuminated. The vehicle was towed to the contact's residence. The dealer gossett Hyundai South (2660 mt moriah rd, memphis, tn 38115) was contacted and informed the contact that the warranty had expired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.

- Horn Lake, MS, USA

problem #457

Mar 252018

Sonata

  • 99,000 miles
I went to the nearest Hyundai dealership to get some open recalls that I had done and I had like 5 or 6, many of which were very critical. I got a call next day asking me to come and pick up my car, which I was very skeptical about. They asked me to sign a paper indicating that everything is done. I asked if I can speak to someone to explain why this happened so quickly and if there's anything to worry about and they couldn't connect me with anyone neither did they ask for my information to contact me when that expert is available. Now about a month since taking the car to the dealership, I check my VIN online and to my surprise 4 of the most critical open recalls are still not closed or remedied. They involve problems with the engine, transmission, seatbelt, and brake pedal. There are all issues that could result in a fatal accident. I don't really know what to do because this is a matter of honesty. I should not have had to check for them to begin with. This Hyundai dealer is sunbury motors Hyundai.

- Lewisburg, PA, USA

problem #456

Mar 072016

Sonata

  • 130,000 miles
The contact owns a 2011 Hyundai Sonata. While driving 55 mph, the vehicle stalled without warning. The contact stated that the vehicle completely lost power and would not restart when prompted. Hyundai of greer in greer, South Carolina was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that there was no recall on the vehicle. The failure mileage was approximately 130,000.

- Taylors, SC, USA

problem #455

Feb 182018

Sonata

  • 92,633 miles
The contact owns a 2011 Hyundai Sonata. The contact stated that there was engine failure. The dealer (thompson Hyundai, 1000 merritt blvd, baltimore, md 21222, (410) 288-5700) serviced the vehicle for four recalls, of which one that pertained to the engine assembly. However, the failure continued and the service engine warning indicator remained illuminated. The vehicle was taken to more than one independent mechanic for diagnostic testing. The manufacturer issued ten tsbs for the engine and engine cooling and one recall for the engine assembly, but the vehicle was not included in a recall. The manufacturer was notified of the failures. The approximate failure mileage was 92,633.

- Rosedale, MD, USA

problem #454

Feb 262018

Sonata

  • 130,000 miles
The contact owns a 2011 Hyundai Sonata. While driving approximately 35 mph, the vehicle stalled without warning. The vehicle failed to restart and all the warning indicators illuminated. In order to move the vehicle out of traffic, a police officer had to physically push the vehicle over to the road shoulder. The vehicle was towed to an independent mechanic where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired due to the repair fees. The vehicle was not taken to a dealer. The manufacturer was not contacted. The approximate failure mileage was 130,000.

- Reynoldsburg, OH, USA

problem #453

Apr 062016

Sonata

  • 51,000 miles
Knocking in the engine, cruise control doesn't go off when brake is pressed, shift lock doesn't work.have to manually press override button to put in gear.car stalls sometimes after a turn. Ecs light is constantly on. Loss of power sometimes, had to replace brake light bulb twice in the last 6 months and they were completely black, like burnt.vehicle was generally in motion when issues occurred.

- Scottsdale, AZ, USA

problem #452

Jun 072016

Sonata

  • 102,999 miles
Engine failed at 102,999 miles. Stopped at stop sign, just started forward when engine made a loud noise and entire car started shaking and finally died. Able to pull off to the side of the road and towed to repair shop. Impact damage caused oil leak and dove a distance while leaking; shut off while driving and unable to start. Entire engine replaced at a cost of $3,918.44. Engine recalled 11/21/2017. I am requesting reimbursement.

- Salinas, CA, USA

problem #451

Jan 272018

Sonata

  • 153,000 miles
The contact owns a 2011 Hyundai Sonata. While driving 75 mph, the vehicle lost power and the oil warning indicator illuminated. The contact drove the vehicle to an unknown mechanic where it was diagnosed that the engine consumed the oil prematurely. The mechanic placed oil in the engine; however, the repair did not correct the failure. Also, the engine lost acceleration while driving. The vehicle was towed to benson Hyundai (2550 reidville road, spartanburg, South Carolina 29301, phone (864) 541-0029) where it was diagnosed that there was internal damage to the engine, which needed to be replaced. The cause of the failure was not determined. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 153,000.

- Spartanburg, SC, USA

problem #450

May 212016

Sonata

  • miles
I purchased my lemon vehicle from webb Hyundai in highland, in and purchased it used in March of 2013. I'm always hearing about this 100000 miles warranty, my vehicle hadn't quite made it to that, when I first questioned the clicking in the steering wheel and shaking of my vehicle; because my car was used for me to daily travel throughout the entire state of Indiana, my vehicle in July 2017 had exceeded the 100000 mile and the used warranty stated coverage only up to 60,000. However, I wrote Hyundai, took it back on several occassion and they did actually fix my engine, thanks to the recall, in which they first denied me for 45 days, when I receive my vehicle back I told them about the clicking noise and I always was given some lame excuse and it's amazing how in July of 2017 they were constantly calling my phone and I even got an email on July 12, 2017 on how they've been attempting to phone me, not mentioning all the continual calls I had given them prior to this. However, during this time our family was dealing with a crisis in which me getting back with them was not as urgent and when I did try returning the call on several attempts between August and September of 2017, I never received a call back and I still have ownership of the awesome lemon that was sold to me.

- Gary, IN, USA

problem #449

Nov 112017

Sonata

  • 79,000 miles
I had a warning light turned on my display and when taken to the dealership, they charged me 240$ for the repair. Now I see that the part they replaced was on the recall campaign which started 4 months prior to my servicing. Are they supposed to charge for the parts which are in the recall?

- Rochester Hills, MI, USA

problem #448

Jan 192018

Sonata

  • 154,800 miles
Over the last month or so, my car has been losing power while driving. It started happening randomly on the highway and I decided to take into dealership to disables the issue. After a diagnostic test, it was determined to be the PCM. After replacing the PCM, I now have been experiencing this loss of power even while driving on side streets and off highway. I have since been back to this same dealership located in new london ct and have been given another possible cause for this issue and that is the motor. I am extremely frustrated and upset bc not only did I spend 1500 to fix the problem, the problem is not fixed and is actually worse. I have read several forums that indicate a safety recall on my motor however it seems as though my car is outside of the parameters that cover my motor. Please get back to me with any advice or suggestions in going about resolving this safety issue.

- New Bedford, MA, USA

problem #447

Jan 222018

Sonata

  • 125,000 miles
The steering wheel began clunking when it was turned even slightly. When I took it to get repaired, they could not tell me if it was the steering shaft or the rack and pinion. Also, shortly after we got the car, the engine went out in it (before the engine recall was issued). The dealership put in a junkyard engine and now I am having the same issue with it knocking. The left front axle boot is torn as well, and there is no indication how this occurred. The rear brake and tail lights are impossible to keep working. We change one and another goes out. We went as far as to change all of the brake and tail lights at the same time and less than a week later one was out again. The cruise control will come on but is unable to be set to control the speed of the car.

- Mansfield, OH, USA

problem #446

Jan 042018

Sonata

  • 110,000 miles
I have had two separate incidents where my vehicle's engine completely lose power while driving. There is no warning and the steering locks up and my car is immediately disabled each time I came extremely close to being hit by on coming traffic.with the incident the car suddenly start slowing down and when I pressed the gas pedal nothing happened but all the sensors popped up I was able to pull over just as it lost power and the car wouldn't restart and I had it towed. Few days later car started as if nothing happened I began to drive it again but after about a week I was on the highway during morning rush hour attempted to cross lanes and it suddenly lost power again and I couldn't move the vehicle at all I feel very unsafe driving the car beacuse this happens randomly and without warning

- Hampton, GA, USA

problem #445

Mar 202017

Sonata

  • 161,000 miles
The contact owns a 2011 Hyundai Sonata. While driving 65 mph, the engine stalled without warning. The contact pulled the vehicle over to the side of the road. The contact made several times to restart the vehicle, but it failed to restart. The vehicle was towed to modern Hyundai of concord (965 concord pkwy S, concord, nc 28027, but was not diagnosed or repaired. The dealer stated that the VIN was not included in the recall and that the contact had to pay for the repair. The manufacturer was contacted at 855-671-3059 and stated that the VIN was not included in a recall and nothing could be done. A case number was not provided. The approximate failure mileage was 161,000.

- Harrisburg, NC, USA

problem #444

Dec 312017

Sonata

  • 157,000 miles
The contact owned a 2011 Hyundai Sonata. While driving 70 mph, a noise was heard and the engine stalled. The check engine and other unknown warning indicators illuminated. The contact coasted the vehicle to the side of the road as other drivers alerted him of flames coming from underneath the front of the vehicle. There were no injuries. The police and fire department were notified as the fire was extinguished by the fire department. Fire and police reports were not filed. The vehicle was towed to a tow lot and awaiting inspection by the insurance company. The cause of the failure was not determined by an independent mechanic or dealer. The contact stated that the vehicle was serviced per NHTSA campaign number: 15V568000 (engine). The manufacturer was not made aware of the failure. The failure mileage was approximately 157,000.

- Eureka, CA, USA

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