I had a warning light turned on my display and when taken to the dealership, they charged me 240$ for the repair. Now I see that the part they replaced was on the recall campaign which started 4 months prior to my servicing. Are they supposed to charge for the parts which are in the recall?

- Rochester Hills, MI, USA

Over the last month or so, my car has been losing power while driving. It started happening randomly on the highway and I decided to take into dealership to disables the issue. After a diagnostic test, it was determined to be the PCM. After replacing the PCM, I now have been experiencing this loss of power even while driving on side streets and off highway. I have since been back to this same dealership located in new london ct and have been given another possible cause for this issue and that is the motor. I am extremely frustrated and upset bc not only did I spend 1500 to fix the problem, the problem is not fixed and is actually worse. I have read several forums that indicate a safety recall on my motor however it seems as though my car is outside of the parameters that cover my motor. Please get back to me with any advice or suggestions in going about resolving this safety issue.

- New Bedford, MA, USA

The steering wheel began clunking when it was turned even slightly. When I took it to get repaired, they could not tell me if it was the steering shaft or the rack and pinion. Also, shortly after we got the car, the engine went out in it (before the engine recall was issued). The dealership put in a junkyard engine and now I am having the same issue with it knocking. The left front axle boot is torn as well, and there is no indication how this occurred. The rear brake and tail lights are impossible to keep working. We change one and another goes out. We went as far as to change all of the brake and tail lights at the same time and less than a week later one was out again. The cruise control will come on but is unable to be set to control the speed of the car.

- Mansfield, OH, USA

I have had two separate incidents where my vehicle's engine completely lose power while driving. There is no warning and the steering locks up and my car is immediately disabled each time I came extremely close to being hit by on coming traffic.with the incident the car suddenly start slowing down and when I pressed the gas pedal nothing happened but all the sensors popped up I was able to pull over just as it lost power and the car wouldn't restart and I had it towed. Few days later car started as if nothing happened I began to drive it again but after about a week I was on the highway during morning rush hour attempted to cross lanes and it suddenly lost power again and I couldn't move the vehicle at all I feel very unsafe driving the car beacuse this happens randomly and without warning

- Hampton, GA, USA

The contact owns a 2011 Hyundai Sonata. While driving 65 mph, the engine stalled without warning. The contact pulled the vehicle over to the side of the road. The contact made several times to restart the vehicle, but it failed to restart. The vehicle was towed to modern Hyundai of concord (965 concord pkwy S, concord, nc 28027, but was not diagnosed or repaired. The dealer stated that the VIN was not included in the recall and that the contact had to pay for the repair. The manufacturer was contacted at 855-671-3059 and stated that the VIN was not included in a recall and nothing could be done. A case number was not provided. The approximate failure mileage was 161,000.

- Harrisburg, NC, USA

The contact owned a 2011 Hyundai Sonata. While driving 70 mph, a noise was heard and the engine stalled. The check engine and other unknown warning indicators illuminated. The contact coasted the vehicle to the side of the road as other drivers alerted him of flames coming from underneath the front of the vehicle. There were no injuries. The police and fire department were notified as the fire was extinguished by the fire department. Fire and police reports were not filed. The vehicle was towed to a tow lot and awaiting inspection by the insurance company. The cause of the failure was not determined by an independent mechanic or dealer. The contact stated that the vehicle was serviced per NHTSA campaign number: 15V568000 (engine). The manufacturer was not made aware of the failure. The failure mileage was approximately 157,000.

- Eureka, CA, USA

On 7-18-2017 my 2011 Hyundai Sonata lost power as I was driving in the city and I was able to coast to safer place off a busy road. Immediately fellow driver alerted me that there is fire under the front of the car. 911 was called but the fire developed very quickly and the car was not saved. Special chemicals were used to put out the fire. The police ordered the vehicle to be towed. On 7-19 I informed Hyundai dealership in des plaines Illinois of the event and offered them the vehicle to inspect if needed. They declined and told me to open the case with hq. I contacted them and case was open as the vehicle was under recall for danger of engine catching fire. Asked them to take position of the vehicle or agree to pay storage charges but they declined. Over one month later Hyundai requested me to provide the vehicle for inspection. The car was no longer available and case was closed as there was no vehicle to inspect. Police report along with pictures were submitted to Hyundai with the original claim.

- Mount Prospect, IL, USA

On 7-18-2017 my 2011 Hyundai Sonata lost power as I was driving in the city and I was able to coast to safer place off a busy road. Immediately fellow driver alerted me that there is fire under the front of the car. 911 was called but the fire developed very quickly and the car was not saved. Special chemicals were used to put out the fire. The police ordered the vehicle to be towed. On 7-19 I informed Hyundai dealership in des plaines Illinois of the event and offered them the vehicle to inspect if needed. They declined and told me to open the case with hq. I contacted them and case was open as the vehicle was under recall for danger of engine catching fire. Asked them to take position of the vehicle or agree to pay storage charges but they declined. Over one month later Hyundai requested me to provide the vehicle for inspection. The car was no longer available and case was closed as there was no vehicle to inspect. Police report along with pictures were submitted to Hyundai with the original claim.

- Mount Prospect, IL, USA

My car model, Hyundai Sonata 2011, has been recalled for engine issues. I checked the VIN number of my car and my car has been affected. When I took my car to dealership they told me because my car is not making a clicking noise they will not fix it. I told them that my car has been recalled and I want them to take care of it. They refused it because according to them they did not hear anything. Recently my car started making clicking noises when I turn my wheel. It seems that the steering wheel is loose. I can especially feel it when I go through bumps. Even when I am stopped and turn the wheel from side to side I can hear the noise. I am hoping that when I take my car to dealership they will fix the problem as I saw a recall for this issue as well. Looks like the dealership only wants to fix the smaller type of recalls and not the major pricy ones.

- Gaithersburg, MD, USA

Engine failure due to metal debris that may not have been removed during manufacturing. Loud and irregular knocking and squeaking noises from the lower portion of the engine. While driving on the highway 126 in columbia SC my car started with this loud noise I was in the middle lane had to move over quickly to the right lane where I had to immediately pull over off the road because my car cut off. Very dangerous to be in motion on a highway and have your car out of no where make a loud noise before your car completely turning off. According to the inspector the NHTSA issued recall 15V568000 my vehicle manufactured on 8/27/10 was one of the units that should be included. However Hyundai has no record of a recall for my model year 2011, please tell me why my car is not on a list with a recall? I do have a copy of documentation

- Columbia, SC, USA

While driving on the freeway, all the warning lights on my car's dashboard lit up all at once, and suddenly my car stalled. I immediately tried repeatedly to restart it and it wouldn't start. My car was towed to a nearby mechanic shop and I was told that my car's engine had to be replaced. I was in disbelief, so then had my car towed to a Hyundai dealer and was told that my car was indeed going to need a new engine. I was told that I would receive notice within 72 hours, as to whether my car's engine would be replaced by Hyundai due to a recall that affected my car.

- Hacienda Heights, CA, USA

The contact owns a 2011 Hyundai Sonata. While driving 25 mph, the vehicle stalled without warning. The contact stated that the vehicle began drifting to the left side of the road. The contact could not restart the vehicle. The vehicle was towed to an independent mechanic's auto shop. Heritage Hyundai towson in towson, Maryland was made aware of the failure and stated that the engine seized because there was no oil in the vehicle, which was contested by an independent mechanic who stated that there was indeed oil in the vehicle. The source of the failure was not determined. The manufacturer was not made aware of the issue. The failure mileage was approximately 97,097.

- Baltimore, MD, USA

2011 Hyundai Sonata. Car was in motion in busy traffic and engine seized without warning. Right before started hearing noise upon acceleration. Took car to get a diagnostic done, 11/29/17 nothing. Was sent on my way 12/02/17 car seized at busy intersection. Car had to be towed. Mechanic states the bearings are bad and engine needs to be replaced. We have had recalls and issues since purchased date 03/05/15.

- Roanoke, VA, USA

The contact owns a 2011 Hyundai Sonata. While driving 25 mph, the vehicle made an abnormal sound. The vehicle was operable after it was restarted. After reaching her destination, the failure recurred. The failure occurred without warning. The dealer and manufacturer were not contacted. The failure mileage was approximately 170,000.

- Marion, AL, USA

The car was in motion at approximately 40mph when the oil light on the dash illuminated. The engine then shut off, causing a loss of power and absence of braking assist, which made the car very difficult to stop. The car did start again, but made a loud banging/clunking noise. I drove it the next day and it did the same thing again, and the clunking became louder. It appears to have spun a bearing judging from the loss of oil pressure and the noise (oil level checks out fine). This could have caused a serious accident if it had happened on busy roadway like the one that I travel to and from work. This occurred with approximately 115,300 miles on the odometer. I had the recall 132 inspection done on this car at 110,485 miles, and it passed at that time. Please note that this dangerous failure is still happening after the recall inspection is performed. The inspection procedure may not be sufficient to diagnose this issue.

- Charlotte, NC, USA

I was driving on the highway and as soon as I got off I heard a knocking noise coming from the engine so I looked it up on the internet and it said their is a recall on the engine for that very problem

- St.Peters, MO, USA

2011 Hyundai Sonata limited 2.4L. Vehicle has been eating through 2 quarts of synthetic valvoline 5W20 oil every couple weeks. The dipstick always has black tar like oil on the tip. There's no leaks underneath as I keep a piece of card board under it while parked. I began noticing this at around 82,000 miles because when getting it changed around every 2500 miles, the mechanic always stating, "your really low on oil." So, now I check my oil every other day.. the engine has been making a loud knocking sound for over a year now. And, the check engine light came on at around 112,000 miles. I just had the engine recall test done at the dealership in terre haute, in. They stated it passed the inspection test and still couldn't tell me why it goes through so much oil or why it's knocking so loud. Also, the check engine light is still on.. and, now I'm at 140,000 miles. Also, I've had to replace the starter selonoid lever 4 times now! it's a cheap 8 dollar plastic part that keeps breaking inside the starter. And, will pass the starter test if U take it in. Left me stranded each time. Dealer wanted $800 to fix plus tow fee.. I did the job myself instead.

- Linton, IN, USA

The contact owns a 2011 Hyundai Sonata. The contact stated that the vehicle experienced a complete loss of power while being operated at 55 mph. The contact was able to operate the vehicle after numerous attempts. The failure occurred without warning. The contact received notification of NHTSA campaign number: 15V568000 (engine). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Coconut creek Hyundai (4960 sr 7, coconut creek, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The VIN was unknown. The contact had not experienced a failure.

- Coconut Creek, FL, USA

The contact owns a 2011 Hyundai Sonata. The contact stated that the vehicle burned an excessive amount of oil around four hundred miles of driving and the engine warning indicator illuminated. In addition, the engine made a loud noise when the oil was low. The vehicle was taken to an independent mechanic where it was diagnosed, but the cause of the failure could not be determined. The vehicle was then taken to dennis Hyundai (2900 morse rd, columbus, oh 43231, phone number: (614) 471-2900), but the cause of the failure could not be determined again. The contact was informed to drive the vehicle every five hundred miles and then report back so that a report of the oil consumption could be logged in order to move forward. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 101,000.

- Westerville, OH, USA

The contact owns a 2011 Hyundai Sonata. While driving 35 mph, the vehicle lost power without warning and made an abnormal grinding noise. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 19,875.

- Trotwood, OH, USA