10.0

really awful
Crashes / Fires:
18 / 83
Injuries / Deaths:
15 / 0
Average Mileage:
72,497 miles

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« Read the previous 20 complaints

problem #423

Oct 082017

Sonata

  • 100,000 miles
This vehicle is burning a qt of oil every 500 miles! I have had the engine recall done with no issues but oil is still disappearing. There are no puddles nor any on the outside of the engine. There are numerous complaints about this same issue and after all the recalls and repairs I've dumped into this car, I wish I hadn't bought it.

- New Richmond, OH, USA

problem #422

Mar 012017

Sonata

  • 90,000 miles
I experienced a total engine loss in 2015 while travelling on an interstate highway in my 2011 Hyundai Sonata. My mechanic diagnosed it as an engine debris problem. This was prior to Hyundai disclosing that it had a known engine debris flaw with the engine. Rather than scrapping a four-year old vehicle, I had the engine replaced because the rest of the vehicle was in good shape. At the time of replacement new 2011 Sonata theta II engines were impossible to obtain (because of the high failure rate) so a low mileage (53K) used theta II engine from a different 2011 Sonata was obtained by my mechanic and installed in my vehicle. Obviously, this occurred before it became public knowledge that the Alabama manufactured theta II engine had inherent and dangerous flaws. Tragically but predictably the new engine is now exhibiting the same symptoms as the old one. Upon inspection the engine was diagnosed by my Hyundai dealership as having failed the campaign 132 diagnostic test. Hyundai has however repeatedly refused to provide any remedy to this second engine problem, saying that they don't want to provide remedy because the engine was sourced from a different 2011 Sonata (and that the engine is not the original one). It is unconscionable to deny compensation because I had the unfortunate experience of being the recipient of not one, but two engines that failed due to the same faulty design flaw. Hyundai should stand behind its faulty product and provide a remedy to the problem of their making.

- Baltimore, MD, USA

problem #421

Feb 032017

Sonata

  • 112,943 miles
The contact owns a 2011 Hyundai Sonata. The contact heard an abnormal knocking sound coming from the engine while attempting to accelerate. In addition, the contact stated that the vehicle consumed an excessive amount of oil. The vehicle was included in NHTSA campaign number: 15V568000 (engine); however, the remedy failed to repair the recall. Earlier this year, the vehicle was diagnosed for a check engine warning indicator that illuminated and the remedy was a fuel injection flush. The local dealer (North freeway Hyundai, 20440 interstate 45 N, spring, tx, 77373) was contacted and scheduled an appointment through the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: 10640136. The failure mileage was approximately 112,943.

- Houston, TX, USA

problem #420

Sep 262017

Sonata

  • 80,000 miles
My engine is knocking and consuming oil. It worsens with increased RPM. Something sounds wrong in the engine and it has a high oil consumption rate yet there is no evidence of oil leak under vehicle. The dealer does all service, its under warranty and yet they have not taken care of the problem though they have been notified of this issue several times and inspected the vehicle. I am afraid I will have a total engine failure and put my safety at risk either from a crash or being stranded in a deserted area.....also Hyundai charged me last year to replace a coupling in the steering which was causing the issue and yet there has been a recall on this coupling. Bentley Hyundai of huntsville, al. They keep charging me money for repairs or inspections that should be covered under warranty.....please help!

- Huntsville, AL, USA

problem #419

Aug 302017

Sonata

  • miles
Vehicle is making a loud clicking sound in the steering column and while turning either left or right its a double clicking loud sound. While the vehicle is at a still position when you turn the wheel you can hear a clicking noise both right or left. If you hit a bump you can hear a loud annoying sound like something is loose. It gets louder and louder. You can hear it over the radio. This happens either on streets and the interstate aka highway

- Dunbar, WV, USA

problem #418

Sep 242017

Sonata

  • 69,500 miles
After starting the car on the street I pulled the car into the driveway to wash it. After about an hour, I tried to start the car to move it out of the driveway. It would no longer start. Turns out the starter had burned out. Took the car to the shop. They stated that the even after replacing the starter, the starter continues to try to start the car while the car is running. This will cause the starter to burn out. I have had to replace the starter with 69K miles on the car and now have been warned that there is an electrical problem that will burnout the new starter unless I get it fixed.

- Fairfax Station, VA, USA

problem #417

Sep 102015

Sonata

  • miles
The contact owns a 2011 Hyundai Sonata. The contact received notification of NHTSA campaign number: 15V568000 (engine); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer (southern states Hyundai of raleigh, 2511 wake forest rd, raleigh, nc 27609) and was informed that he would have to pay to have the vehicle inspected for the noise coming from the left side of the motor. The manufacturer was contacted at 800-633-5151 and stated that the VIN was included in the recall and was not sure why the dealer was not repairing the vehicle. The manufacturer also stated that they would contact the dealer, but had not at the time of the complaint. The contact had not experienced a failure. Parts distribution disconnect.

- Sanford, NC, USA

problem #416

Sep 102017

Sonata

  • miles
The starter on my 2011 Hyundai Sonata is inoperable. It doesnt turnover. Ive the key in the ignition several times. There is no clicking noise; it's silent. My Hyundai only has 67,281 miles. I've kept up with all recalls and the regular maintenance schedule of my vehicle. Please advise.

- Virginia Beach, VA, USA

problem #415

Sep 132017

Sonata

  • 85,000 miles
Vehicle would shut off unexpectally while driving on a busy mail road without any warning signs. This iincident occurred mntiple times. I am very concern for my safety for my family

- Margate, FL, USA

problem #414

Sep 042017

Sonata

  • 108,800 miles
Took car to dealership for engine recall check in 2016, was told my car was fine only to have the engine seize 12 months later while driving. Engine was replaced by northtowne Hyundai in kc, mo and car was returned after 7 weeks. Within a few days of driving with the new engine I heard a distinct whining at about 2500 RPM and noticed a steady leak due to spots on my driveway. I returned the car to the dealership who said that the leak was from the transmission and that they have no liability since the engine replacement did not cause them to have to actually touch the transmission since the two systems are completely independent of one another. Corporate Hyundai says that the powertrain (I.e. transmission) is not covered under their extended 120,000 mile warranty and the cost of the repair is going to be an out of pocket expense to me.

- Independence, MO, USA

problem #413

Aug 252017

Sonata

  • 69,000 miles
The contact owns a 2011 Hyundai Sonata. While driving 65 mph, the engine stalled without warning. The contact pulled over to the side of the road and the vehicle was towed to an unknown dealer. Later, the vehicle was towed to Suburban Hyundai of lansing (5827 S Pennsylvania ave, lansing, mi 48911; (517) 913-9500 where) it was diagnosed that the entire engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted at 800-633-5151 and stated that the contact had to pay for the charges since the contact had a salvaged title. The approximate failure mileage was 69,000.

- East Lansing, MI, USA

problem #412

Sep 022017

Sonata

  • 85,000 miles
I was driving my car about 45 miles per hour. All of a sudden my engine just cut out. I began to pump the gas and there was no acceleration and no sound from the engine. It was completely dead. The lights were on and all other functions were working properly. The yellow engine light came on. I had to pull over and was hoping and praying that my brakes were still working. They did. There was no warming. No oil lights or coolant lights came on. It was about 75 degrees and a clear night with no rain. I have taken my engine in 2 other times due to weird sounds and odd issues for the recall. All time it has passed the "pressure test". my car was towed into the dealer. They are admitting there is definite noise in the engine, but it is still passing this random test. I have had all my oil changes and am at the dealer enough that they know who I am. This could have killed me if I was on the freeway here in southern California. My dealer has been amazing. The corporation is giving me the run around. (please let me know if you need my dealer print out to show that it is in for service)

- Long Beach, CA, USA

problem #411

Aug 302017

Sonata

  • 86,000 miles
Engine failure while driving in middle of road without any warning. When attempting to restart vehicle smoked and smelled of electrical burning. Hyundai service center originally said this vehicle was not part of the 2011 Hyundai Sonata theta II engine recall, but when advising I found online (specifically at autoservice.hyundaiusa.com) that it indeed was, they agreed to check vehicle and contact Hyundai to have added to the recall. This vehicle exhibits all the problems mentioned in the recall/lawsuit. They occurred suddenly and without notice. We were at risk of crashing or being hit by a vehicle due to manner in which it broke down. Vehicle was at risk of fire, as it smelled of burning and smoked.vehicle was left at service center and am awaiting response.

- Hagerstown, MD, USA

problem #410

Sep 012017

Sonata

  • 142,000 miles
I never received the notice on my car recall number 123. I have taken my car in for all recalls I have received and I was never told that the engine could fail because of metallic debris wasn't removed from the crankshaft. My car is in the shop because the motor is locked. It just stopped and then would not move. Southern states Hyundai in raleigh is where I have taken my car for all recalls for four years. They knew about this defect in 1915, but have never informed me or done the work required by the recall. My car was made in Alabama and the Hyundai web site confirms that my car should have been covered under this recall. Southern states is saying they have no recall for my car but one small thing that needs to be done. They don't want to fix my car even though it is there fault that the recall work has never been done.

- Raleigh, NC, USA

problem #409

Aug 152017

Sonata

  • 120,000 miles
The contact owns a 2011 Hyundai Sonata. The contact stated that the vehicle was not operable. The vehicle was taken to capitol Hyundai montgomery (2820 eastern boulevard, montgomery, al) where it was diagnosed that the engine assembly needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

- Clayton, AL, USA

problem #408

Jul 162017

Sonata

  • 92,000 miles
The contact owns a 2011 Hyundai Sonata. While driving 40 mph, the vehicle stalled without warning. The vehicle was towed to del ray Hyundai, Acura of del ray beach, Florida (located at 655 ne 6th ave, 33483) where the engine assembly was replaced. The contact stated that the engine indicator illuminated directly after the repair was completed. The vehicle was taken back to the same dealer on three occasions where the fuel cap and canister close valve were replaced, but the engine failure warning indicator kept illuminating. In addition, the contact stated that the engine indicator illuminated intermittently at first, and then on a constant basis. The manufacturer was not made aware of the issue. The failure mileage was approximately 92,000.

- Brighton Beach, FL, USA

problem #407

Aug 032017

Sonata

  • 100,000 miles
My steering wheel is cluncking & rattling very bad as if I am going to lose control. I have also ben burning oil like crazy for months.

- Middletown, NJ, USA

problem #406

Aug 072017

Sonata

  • 117,000 miles
I have had this car for a little over a year and it has been full of recalls, some I have been told of, some I have not. This is a recent event, I got my oil changed at the usual shop and about 1000 miles before I was due (I get it every 3-4,000 miles) I was completely out of oil. I than took it to my local shop and they couldn't find any leaks or issues but warned me there is a recall for my car burning oil, which I was not told by Hyundai. I took it too the dealership where my warranty is through and they did an oil change for me and told me to come back in 1000 miles. I went to the beach, was about 300 miles from my 1000 mile goal and I was again completely out of oil. I put a quart in and took it back to them and I was even out than but they refused to fix it because I had added oil on my own (so my engine wouldn't run with no oil). They are still unsure of what has caused this oil burning or how much oil my car is burning.

- Marion, NC, USA

problem #405

Jul 042017

Sonata

  • 132,000 miles
Transmission replaced.. starter taking more battery power to start car so starter was replaced then catastrophic engine failure. After replacement of engine- it was found that there is an electrical short that will not allow the alternator to remain charged. When the engine failed we were driving 68mph on the highway all lights, dummy lights and the power to the car started to flash, increase then decrease quickly then again and again.. thumping noise lights continued to flash/on off/etc car lost power engine died. The dealership is now saying that I am responsible for paying for diagnostics to find the underlying cause of electrical short.. I am responsible for any electrical repair that needs to happen. Electrical system was not faulty prior to engine failure. Hyundai should be responsible for finding the issue and correcting the problem.. the car had no alternator charging issues prior to the engine failure. A total of $13,800 has been spent on repairs and the car is still non functional. This is just not right.

- South Windsor, CT, USA

problem #404

Jun 062017

Sonata

  • 90,000 miles
The contact owns a 2011 Hyundai Sonata. The contact stated that the vehicle overheated without warning. The vehicle was taken to an unknown dealer where it was diagnosed that the engine head was cracked and caused coolant to leak. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 90,000.

- Yauco, PR, USA

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