10.0

really awful
Crashes / Fires:
18 / 84
Injuries / Deaths:
15 / 0
Average Mileage:
72,220 miles

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« Read the previous 20 complaints

problem #409

Aug 152017

Sonata

  • 120,000 miles
The contact owns a 2011 Hyundai Sonata. The contact stated that the vehicle was not operable. The vehicle was taken to capitol Hyundai montgomery (2820 eastern boulevard, montgomery, al) where it was diagnosed that the engine assembly needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

- Clayton, AL, USA

problem #408

Jul 162017

Sonata

  • 92,000 miles
The contact owns a 2011 Hyundai Sonata. While driving 40 mph, the vehicle stalled without warning. The vehicle was towed to del ray Hyundai, Acura of del ray beach, Florida (located at 655 ne 6th ave, 33483) where the engine assembly was replaced. The contact stated that the engine indicator illuminated directly after the repair was completed. The vehicle was taken back to the same dealer on three occasions where the fuel cap and canister close valve were replaced, but the engine failure warning indicator kept illuminating. In addition, the contact stated that the engine indicator illuminated intermittently at first, and then on a constant basis. The manufacturer was not made aware of the issue. The failure mileage was approximately 92,000.

- Brighton Beach, FL, USA

problem #407

Aug 032017

Sonata

  • 100,000 miles
My steering wheel is cluncking & rattling very bad as if I am going to lose control. I have also ben burning oil like crazy for months.

- Middletown, NJ, USA

problem #406

Aug 072017

Sonata

  • 117,000 miles
I have had this car for a little over a year and it has been full of recalls, some I have been told of, some I have not. This is a recent event, I got my oil changed at the usual shop and about 1000 miles before I was due (I get it every 3-4,000 miles) I was completely out of oil. I than took it to my local shop and they couldn't find any leaks or issues but warned me there is a recall for my car burning oil, which I was not told by Hyundai. I took it too the dealership where my warranty is through and they did an oil change for me and told me to come back in 1000 miles. I went to the beach, was about 300 miles from my 1000 mile goal and I was again completely out of oil. I put a quart in and took it back to them and I was even out than but they refused to fix it because I had added oil on my own (so my engine wouldn't run with no oil). They are still unsure of what has caused this oil burning or how much oil my car is burning.

- Marion, NC, USA

problem #405

Jul 042017

Sonata

  • 132,000 miles
Transmission replaced.. starter taking more battery power to start car so starter was replaced then catastrophic engine failure. After replacement of engine- it was found that there is an electrical short that will not allow the alternator to remain charged. When the engine failed we were driving 68mph on the highway all lights, dummy lights and the power to the car started to flash, increase then decrease quickly then again and again.. thumping noise lights continued to flash/on off/etc car lost power engine died. The dealership is now saying that I am responsible for paying for diagnostics to find the underlying cause of electrical short.. I am responsible for any electrical repair that needs to happen. Electrical system was not faulty prior to engine failure. Hyundai should be responsible for finding the issue and correcting the problem.. the car had no alternator charging issues prior to the engine failure. A total of $13,800 has been spent on repairs and the car is still non functional. This is just not right.

- South Windsor, CT, USA

problem #404

Jun 062017

Sonata

  • 90,000 miles
The contact owns a 2011 Hyundai Sonata. The contact stated that the vehicle overheated without warning. The vehicle was taken to an unknown dealer where it was diagnosed that the engine head was cracked and caused coolant to leak. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 90,000.

- Yauco, PR, USA

problem #403

Jul 112017

Sonata

  • 146,000 miles
When I took my 2011 Sonata in for the motor recall, I was told my motor was ok. On July 11, 2017 my 2011 Sonata limited suddenly stopped running while driving about 55 mph and stranded me in the middle of a busy four lane highway. I had 146 thousand on the odometer when this happened. As it was out of warranty, I had it towed to my regular mechanic. A few days later he informed me the motor completely seized. How can this be as Hyundai assured me my motor was ok and I change the oil every five thousand miles with pure synthetic? I think it is one hell of a coincidence that you had a recall on that motor, you found mine to be ok, and then it suffers a complete and absolute failure. I paid my mechanic $4602.05 to replace the motor with a used motor that has 48 thousand miles on it, as I could not afford a new car. This is my last Hyundai or Kia.

- Louisville, KY, USA

problem #402

Jul 062017

Sonata

  • 140,000 miles
The contact owns a 2011 Hyundai Sonata. While driving various speeds, the vehicle stalled without warning. The vehicle was able to restart on the first attempt. The contact was unable to recall when the recall notification was received, and was unaware that there was a recall until the failure occurred. The vehicle was included in NHTSA campaign number: 15V568000 (engine). The vehicle was taken to the dealer (lake norman Hyundai, 02520 chartwell center dr, cornelius, nc, 28031) and the recall repair was completed. The contact was advised that the oil level was low and provided an oil change. The vehicle did not produce the diagnostic codes through the inspection that required replacing the engine; however, the recall remedy failed to repair the vehicle. Four days later, the failure recurred three more times. The vehicle was able to restart on the first attempt after one failure. Two other times, the vehicle restarted after a few attempts. The vehicle was taken back to the dealer, but no diagnostic codes were found. The manufacturer was made aware of the failure and stated that they could not do anything based on the information that the dealer provided. The vehicle was not registering the failure codes and no additional assistance was offered. The failure mileage was approximately 140,000.

- Maiden, NC, USA

problem #401

Jul 102017

Sonata

  • 112,000 miles
The contact owns a 2011 Hyundai Sonata. While driving approximately 65 mph, the engine suddenly stalled. The vehicle was towed to the dealer (simmons rockwell Hyundai located in big flats, NY) where it was diagnosed that the engine seized and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The vehicle was included in NHTSA campaign number: 14V434000 (engine). The failure mileage was 112,000.

- Corning, NY, USA

problem #400

Jul 112017

Sonata

  • miles
Txx3 is the campaign but there was also another campaign that was talking about the specifics of what is happening with my vehicle that all relate to this. My car has stalled numerous times including on the highway. I have already had it towed to another shop, and now I need it to go to the dealership. The guy on the phone at the dealership knows the recall and issues, but basically says my car doesn't qualify. It only gets the extension of warranty on the motor. How can a company make a vehicle that could kill someone due to poor assembly and not really be willing to help? they should assume responsibility and fix my car.

- Broken Arrow, OK, USA

problem #399

Jul 012017

Sonata

  • 105,000 miles
Was getting onto the highway when my power steering gave out, was able to pull onto the side of the road away from traffic. My engine started knocking and I was unable to keep my car running. I had it towed to Hyundai in clarksville Maryland, where they stated I had engine failure and that it needed to be replaced. They are now telling me they can't replace it although it is under a recall and under the cut off mileage. They are not communicating with me about the repair of my car and have yet made any attempts to get me into a new car. At this point I don't want my car repaired, I would rather them buy my car back or put me in a new car. The car has 5 recalls that I an aware about including the engine, power steering, front seat belt latches, my brakes pedal, and front coil springs.

- Eldersburg, MD, USA

problem #398

Jul 072017

Sonata

  • 109,587 miles
My daughter was driving home from work and said that her car stopped going like it was out of gas she pushed the accelerater and it just started making a pounding noise and would not go then all of the dash lights came on and it lost all power and she tried to get to the side of the highway where she called me. After I got there I tried starting it and it started but sounded like a diesel truck so I turned it off. I had a friend pull it home to her house 2 miles away I have a Kia optima as well that has the same motor do exactly this in Sept 2016. Its not drivable it has 109,587 miles it's a 2011 and the VIN pulls up a short block motors issue that has to be checked for this issue how do I get this car to a dealer and checked and fixed?? please help.

- Oak Hill, OH, USA

problem #397

Jul 022017

Sonata

  • 160,000 miles
The contact owns a 2011 Hyundai Sonata. While driving 30 mph, the engine stalled without warning. The vehicle was towed to an independent mechanic where diagnostic testing was completed; however, the contact was referred to the dealer. The vehicle was towed to a local dealer (annapolis Hyundai located at 935 West St annapolis, md 21401 410-295-1234) where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact had recall repairs completed at bob bell Hyundai (located at 7175 ritchie highway glen burnie, md 21061 410-863-1805) approximately one year ago. The manufacturer was not notified of the failure. The failure mileage was 160,000.

- Glen Burnie, MD, USA

problem #396

Jun 232017

Sonata

  • 105 miles
The contact owns a 2011 Hyundai Sonata. The contact heard an abnormal noise progressing from the area of the engine. The dealer (gurley leep Hyundai, 5302 grape rd, mishawaka, in 46545, (574) 258-7700) was notified of the failure and diagnosed that the engine assembly needed to be replaced. The manufacturer was notified of the failure. The contact experienced the failure related to the unknown manufacturer's engine recall, but the dealer refused to provide a solution because the vehicle was excluded. The vehicle was included in NHTSA campaign numbers: 16V340000 (air bags), 15V759000 (service brakes, hydraulic), and 16V190000 (steering). The approximate failure mileage was 105. Parts distribution disconnect.

- Bloomington, IN, USA

problem #395

Jun 152017

Sonata

  • 101,750 miles
Driving at highway speed on capital beltway the engine just stopped. Had to coast to right shoulder with hazard lights on. Near collision. Car started up. Later that afternoon the car started knocking and then the oil light started pulsing and then the car just stopped at highway speeds. Had to limp it to the right shoulder and wait 2.5+ hours to get a tow to the dealership. 101,846 miles. I've had to replace the starter and fix the steering issue at my cost. I maintain my vehicles per factory spec and take them to the dealer for repairs. (I have a Ford Ranger with 240,000 miles on it!). dealer has informed me that the engine needs to be replaced or rebuilt. The 2.4L engine is notorious for this failure pattern.

- Leesburg, VA, USA

problem #394

Jun 132017

Sonata

  • 86,000 miles
Car stallled while driving. Was able to restart it and continue driving. Happened again. 3rd time could not restart and engine started smoking. Mechanic says that the engine in seized and smoking was the starter.

- Glen Ellyn, IL, USA

problem #393

Jan 152017

Sonata

  • miles
The contact owns a 2011 Hyundai Sonata. The contact received notification of NHTSA campaign number: 15V568000 (engine). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact spoke to win Hyundai (3462 peck rd, el monte, ca 91731). The dealer stated that they would need to keep the vehicle for 4-5 months until they could obtain the repair part. The contact had not experienced a failure. Parts distribution disconnect.

- Montebello, CA, USA

problem #392

May 122017

Sonata

  • 55,900 miles
The contact owns a 2011 Hyundai Sonata. While driving 65 mph, the engine malfunctioned and the contact heard a loud knocking noise within the engine. The vehicle lost power completely. Prior to the failure, the vehicle was taken to withnell Hyundai of salem, Oregon, where a diagnostic for NHTSA campaign number: 17V226000 (engine and engine cooling) was performed; however, the recall repair was not completed. The vehicle was taken to shepard's Hyundai of eugene, Oregon where the oil pan was tested and it was determined that metal shavings were deposited in the engine oil. The manufacturer was made aware of the failures and stated that there was no warranty coverage due to the contact's reconstructed title. The failure mileage was approximately 55,900.

- Salem, OR, USA

problem #391

Jun 042017

Sonata

  • 89,500 miles
Takata recall. My Hyundai Sonata completely died on me without any warning. One day while I was driving my 2011 Hyundai Sonata on the highway all the dashboard lights came on. Next thinng I know the car cut off while I was doing 65 mph with my 2 year old daughter in the vehicle. Luckily I was able to get the car stopped. Luckily I was close to home and managed to make it safely. The next day when I cut the vehicle on I started hearing a knocking sound from the vehicle. On my way to work the car cut off two more times and when I tried to cut it on again it would not move. I had the car towed to Hyundai and I was given the complete run around about reparing my vehicle. I informed the manager J that I had a recall on the engine and he said no work is going to be done without Hyundai approval. So now im stuck here with no car trying to figure out ways to go to work everyday and school and Transport my kid to and from school. Im awaiting to see whether Hyundai will honor its recall and fix my car. Im a very unhappy customer and lost all trust I had in my vehicle.

- Brooklyn, NY, USA

problem #390

Jun 032017

Sonata

  • miles
Airbag and engine light

- Orlando, FL, USA

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