Was driving and the engine started to make a tapping/knocking noise. Turned to pull off main road and car hesitated, and check engine light came on. Called tow truck to have it towed to dealership. Have been advised that it will take 2-3 days before they can even look at my car to begin assessment. No offer for rental, no expediting. I am left with no car, I had to rent my own while waiting for the dealership to even begin to look at it. This is second engine issue within 2 weeks. I did have my car serviced in 2016 for the Engine Campaign 132. Obviously this issue was not corrected back then. Will update once I hear from Hyundai...
click to see larger images
Was driving and the engine started to make a tapping/knocking noise. Turned to pull off main road and car hesitated, and check engine light came on. Called tow truck to have it towed to dealership. Have been advised that it will take 2-3 days before they can even look at my car to begin assessment. No offer for rental, no expediting. I am left with no car, I had to rent my own while waiting for the dealership to even begin to look at it. This is second engine issue within 2 weeks. I did have my car serviced in 2016 for the Engine Campaign 132. Obviously this issue was not corrected back then. Will update once I hear from Hyundai...
- Tracy P., Huntington Beach, US