The contact owns a 2011 Hyundai Sonata. The contact stated that the engine failed to function normally. The vehicle was taken to atlantic Hyundai (193 sunrise hwy North service rd, West islip, NY 11795, (631) 587-0700) where it was repaired per NHTSA campaign number: 18V934000 (engine, fuel system, gasoline). The remedy failed and the check engine indicator illuminated; however, the dealer refused to repair the vehicle again. In addition, the tail lights shorted out numerous times and the bulbs were replaced more than five times. The vehicle was unable to be driven due to the faulty engine. The manufacturer was notified of the failure and did not assist. The failure mileage was not available.

- Central Islip, NY, USA

Rear tail light on drivers side for no reason broke off from the car. There was no accident, no damage or evidence of someone hitting it. Looks like the part of the light holding it to the car just broke off for no reason. Dealer said not covered by warranty.

- Port Chester, NY, USA

I got in my car after work and drove to a restaurant. When I got out, I noticed that the rear passenger side tail light had slid out of place and was hanging by the electrical wires. I was not in an accident, ever. My car is in perfect condition. When I took the car to the dealer, the parts associate informed me that all the plastic pieces that hold the screws were broken. He also noticed that the driver's side tail light was loose. One of the plastic pieces that hold a screw was broken on that tail light. He ordered two tail lights for me. The parts manager doesn't think this is a warranty issue, because the plastic pieces are broken. But, they have to be defective, because absolutely nothing happened to my car.

- Shamong, NJ, USA