10.0
really awful- Crashes / Fires:
- 2 / 13
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 57,844 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I own a 2011 Hyundai Sonata SE 2. 4 liter sedan. I have encountered no issues with engine won't start. On Thursday, 01/26/17, without warning, the vehicle (mileage 74K) would not start. The same day after server try it just stared and I took it to Hyundai dealership and inspection. They informed me that the starter is connected using some plastic and it is broken and I had replace. The cost for parts and labor would be $340. I read numerous forums where consumers reference starter malfunction. Clearly, there is an ongoing issue with the starter on this vehicle. The manufacturer should take responsibility and replace the starters at no cost to the consumer.
- Boyds, MD, USA
Starter problem, and problems with starter motor lever, one month after purchasing, this car there were continuous problem with it starting and no one told us about this and continuous paying for diagnostic, until now the car started and stopped stopped when backing and stopped in the middle of flow of traffic, and fearing for my life, and Hyundai diagnostic machines are not working, correctly they don't identify everything wrong, you have to continuesly have it placed on diagnostic machine and you continue to pay, each time
- Houston, TX, USA
The controls on my steering wheel will randomly quit working. The cruise control will work fine one time and then the next I can't hit set or the cancel button will be the cruise or it will flip through the other options (trip button). If I hit the steering wheel in this vicinity it will work correctly sometimes. The volume button will either mute, or the + will actual decrease the volume. The button to change the station (presets) will change the mode (am, cd, sirius...) sometimes one direction (up) works and the other does something else random. All of the steering wheel controls seem to have a mind of their own and do not work correctly most days vs some days the buttons work fine. I took it to the dealership prior to the warranty expiring and it worked fine. Next day, issues again. I saw other complaints about this but can't seem to make it happen when I need it to. Frustrating since it is safer to use these controls that the buttons on the dash.
- York, PA, USA
2011 Hyundai Sonata. Car was in motion in busy traffic and engine seized without warning. Right before started hearing noise upon acceleration. Took car to get a diagnostic done, 11/29/17 nothing. Was sent on my way 12/02/17 car seized at busy intersection. Car had to be towed. Mechanic states the bearings are bad and engine needs to be replaced. We have had recalls and issues since purchased date 03/05/15.
- Roanoke, VA, USA
The gear shift gets stuck in park have to turn car off, restart it for the gear to work, why is this happening, steering column is clicking also.
- Henrico, VA, USA
While driving vehicle in traffic, engine seized while in motion there was enough momentum to pull over to safety, however, the car has not been able to start since. Two master mechanics have been unable to diagnose the issue after running diagnostics. There was no check engine light before or after car seized. Electrical power intact; not a battery issue.
- Santa Rita, GU, USA
There is very load road noise. It is excessive and gets worse over 45 mph. I have had new tires, alignments, balancing to no avail. In addition, there is a clicking noise when backing up with a sharp turn both turning left and turning right.
- Monroe, NC, USA
We purchased a 2011 Hyundai Sonata in 2011. In June of 2013 my wife was driving when for no apparent reason the sunroof shattered. I called the dealer but was told that the warranty did not apply to that situation and that I should contact my insurance company. We had a $500 deductible comprehensive policy. We paid the $500 and the insurance company picked up the balance. Today, I read an article in the consumer report magazine that related that this is a common problem so I thought I would report this incident. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Pacific, MO, USA
I am unable to remove my key from the ignition. The vehicle will start with no problem but the key will not come out of the ignition. I currently leave my key in the acc position when parked. It will not lock.
- San Antonio, TX, USA
My car use too much oil, every week I have to add a quart in a half of oil, that is becoming extremely pricey for me and getting oil changes is worthless to me because it like I'm wasting money by getting them. It would also help to have a low oil warning light show up because before I noticed this problem with my car I was very low on oil getting off the highway that god I was only blocks away from a auto part store to by some motor oil...this really do suck
- Ramsey, MN, USA
While driving, I attempted to put the driver side window down, and the control button has malfunctioned. It is almost as if a spring operates it, and has worn out. The button has no control of itself. I have never experienced this with any other car I have owned. I am afraid of it failing on me, which means I will not be able to operate the window up and/or down.
- York, PA, USA
While driving, I noticed a red light flickering on and off on my dashboard. I noticed that it was the driver side air bag indicator light. It now stays on constantly, whether in motion or not. Not sure what the issue is, as my airbag has never been deployed. I am afraid of it deploying while driving, but was told that it would not from one of the Hyundai dealer service reps. It will cost $112 just for a diagnosis of the problem.
- York, PA, USA
The vehicle is equipped with push to start. The vehicle can suddenly be started without pushing non the break. The vehicle can also shift gears without having your foot on the break therefore causing a safety concern. Traction control light spontaneously goes on when this happens.
- San Jose, CA, USA
I am having issues with my brakes and car starting. When I press on the brakes and use the push start button, the brakes become hard and I am unable to start my car. I keep my foot on the brake and hit the push button several times. I get off of work or drop my child at daycare and wondering if my car is going to start. I had my car serviced in early May. Two weeks later the brakes lights were staying on after turning the vehicle off. I would have to tap the brakes several times to turn off. On June 12, 2017, I left work and my car wouldn't start. Luckily one of my co-workers stayed with me because the rental car companies were closing. I got a ride home and got a rental the next morning. I had to tow my car and I need a starter and battery. Even after the new starter, the events continue to happen at random. The dealership does not provide loaner vehicles. I can't leave my vehicle for a long time and pay out of pocket for a rental car. This is ridiculous and not safe. It's hot in Texas and I can't be stranded with a 1 year old.
- San Antonio, TX, USA
Low beam headlights stopped working without warning while driving vehicle in rural area. Was not noticed initially because was driving on well traveled road (2 lanes, main artery of city) with other vehicles and their lights illuminated the road way. However, when on a less traveled road that is when unable to see highway or surrounding areas. As a result, this forced me to momentarily pull off the highway. The high beam fortunately was working so utilized for remainder of drive home. Posed potential risks - driving for a while with no lights on, turns, when getting back on the road, blinding cars in the opposite direction, making a U-turn to turn into my housing area on a multi-lane highway at 10:00 pm as this was discovered in the evening. It is unclear if this was associated with the sporadic clicking noise heard for some time which appears to originate from the front area of the car. The sound can be heard on the inside of the car and is not audible when standing outside. Reported sporadic noise on several occasions to dealership for repair. Was informed that they didn't know where the sound was coming from but it did not appear to effect the car; maybe a snake (actually told by dealership). No recall, or could not duplicate sound and therefore unable to address ticking.
- Raeford, NC, USA
Takata recall, failed oil consumption test
- Indio, CA, USA
Key will not come out of the ignition seems to be an electrical issue that many people have had
- Orlando, FL, USA
Hyundai Sonata 2011 trouble with the push start system. Brake gets hard and is unable to connect to the starting system. Causing the vehicle to not know when you're trying to push start the vehicle. Push brake down and try to start the vehicle but it doesn't recognize you're doing it because the brake it so hard it won't press down. Major problem!! please help..if you shut it off it take up to 30minutes to get it started again
- Parksley, VA, USA
While driving on highway 91W, vehicle began to make a very loud rattling noise from engine. All dashboard lighting began to flash, then vehicle shut off. I managed to stop in an emergency section of highway. The vehicle electrical components turned on but not the engine. I shut off the vehicle completely, called towing service, & while speaking to the agent I noticed smoke coming out from the engine and then from inside dashboard. Fire flames then immediately began to come out from the front driver-side engine. I exited the vehicle through the passenger side door, crossed the ramp lane, & watched the entire front end vehicle completely engulfed in flames. The city of riverside fire department put out the fire with the assistance of chp.
- Rialto, CA, USA
- Gary, IN, USA