10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
27,011 miles

About These NHTSA Complaints:

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problem #5

Jul 022021

Sonata

  • 105,000 miles
The contact owns a 2011 Hyundai Sonata. The contact stated while driving 35 mph, an abnormally loud popping sound was heard inside the vehicle and the steering wheel was shaking and vibrating while driving at high speeds. There was no warning light illuminated. The contact took the vehicle to an independent mechanic and the vehicle was diagnosed with an intermediate shaft failure. The contact was informed that the intermediate shaft needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.

- Highland Park, MI, USA

problem #4

Oct 142011

Sonata 4-cyl

  • 20,656 miles
While driving 65 mph on a state highway during rush hour with the cruise control on, the steering wheel/car suddenly starting shaking extremely violently and it was all I could do to maintain control long enough to pull over and stop/inspect the vehicle. It was remarkable an accident did not occur and if my child, a new driver, had been behind the wheel, I am certain an accident would have occurred. The electric power steering (eps) and electronic stability control (ESC) warning lights came on and power steering no longer worked. The sensation I experienced was very much like that described in NHTSA campaign id no. 10V426000. I took the car to the dealership and they ultimately concluded that the problem was a brake switch which caused power steering to stop working. The dealership replaced the brake switch, concluding that my 2011 Hyundai Sonata, manufactured on 3/11/11, was not subject to the recall involving steering column intermediate shaft universal joint connections. I am currently driving the car, although I do so reluctantly, particularly with family members in the vehicle. While I do not know if these situations are related, on 9/11/11 my car had to be towed to the dealership because the starter would not recognize the brake was depressed. At that time a brake light switch was replaced. I have been in contact with Hyundai Consumer Affairs and the dealership's service manager, but remain concerned about my vehicle and this situation happening to other drivers who may not be as lucky as I was. I remain hopeful Hyundai will be aggressive and proactive in this process, but it scared and concerned me enough I felt it was necessary to pursue this situation with a regulatory body.

- Dublin, OH, USA

problem #3

Aug 132010

Sonata 4-cyl

  • Automatic transmission
  • 1,000 miles
The contact owns a 2011 Hyundai Sonata. The contact stated when he made a left turn, he felt the vehicle scraped curb. He backed up and proceeded to drive home. The next day, he noticed the steering wheel pointed rightward, when the when the vehicle was going straight. The consumer was informed the rack needed to be replaced. The contact stated after the repair, he noticed the steering wheel did not return to the center poistion. The conatct went to another dealer and was informed a recall for the steering had been issued. The contact the steering problem still has not been corrected. Updated 01/31/11/ updated 04/21/11

- Laguna Beach, CA, USA

problem #2

Aug 172010

Sonata

  • 1,400 miles
The contact owns a 2011 Hyundai Sonata. The contact stated that when the driver was driving and attempting to turn, the vehicle would not turn although the steering wheel was turned. The vehicle collided with another vehicle and was totaled. The driver of the other vehicle went to the hospital but was released. A police report was filed. The manufacturer left the contact a message informing him that the vehicle was included in recall 10V426000 (steering:gear box:shaft sector) but the contact had not yet spoken with them. The current and failure mileages were approximately 1,400.

- South Mills, NC, USA

problem #1

Sep 012010

Sonata 4-cyl

  • 7,000 miles
As I was driving home from work on the highway the steering wheel locked up and started shaking for about five minutes as if it were possessed. I was not able to pull over because of the strength of the wheel shaking. After that incident, it seemed to be fixed on its own. But, later that day visiting family members as I got into the car to go home I started the car up and immediately the eps light started flashing and the steering wheel started going crazy again, so I took the keys out the ignition for it to stop but that didn't work. At that point I decided to call the tow truck to have the dealer inspect the car. That was a week ago. I guess they are still waiting on a part to come, but after all this I won't feel safe driving this car when I get it back with my daughter in it. Updated IVOQ 11/05/10

- Norwich, CT, USA