9.3
really awful- Typical Repair Cost:
- $660
- Average Mileage:
- 85,350 miles
- Total Complaints:
- 3 complaints
Most common solutions:
- replace steering knuckle (3 reports)
I have my 2011 Sonata Turbo Limited in for service at Cocoa Hyundai and during the inspection I was told the steering column has too much play and it will only get worse with time leading to an unsafe situation. They said it would cost approx. $350 to replace the bushing. I asked if this is a defect leading to an unsafe situation I would expect it to be covered by the manufacturer. They said it's not the case. At this point, I have elected not to get it fixed and instead am reporting it here in hopes it leads to a recall, which would be the correct course of action for Hyundai considering the number of people on this website with the problem. I can't understand after what GM is going through right now, why Hyundai would elect to look the other way. I thought they were better than this. Up until now, I was considering replacing this Sonata in a year or two with another one, but unless they do the correct thing here they have lost me as a customer. I guess we'll see what happens...
- Terry G., Melbourne, FL, US
HYUNDAI 2011 STEERING KNUCKLE FAILURE - what's going on here, why would it fail/brake on a car with 70,000 miles? There must be something fishy here that Hyundai is being hush hush on...no recall, no help from the customer service people, comments/thoughts would be appreciated?
- sonata2011, MIAMI, FL, US
Steering wheel started having some play in it. Got worse over the course of a month. I called the dealer, who said there were steering-related recalls, so I took it to him. They had to take the steering column out to get to the issue. They said the recall was a steering "software" update, which they did, but my problem was not part of the recall. When I mentioned that I didn't think the steering should fail, and would Hyundai rather wait until there was a fatal accident, and then a lawsuit, the dealer service manager immediately bowed up and said he couldn't talk to me if mentioned a lawsuit. I had to pay the nearly $600 for the repair.
- Janelle J., Amarillo, TX, US