4.0
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 30,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On April 5, 2021 at about 7am. I was driving my daughter's 2012 Hyundai Sonata limited edition with a panorama sunroof to a casino call cache creek casino in California. I was driving and she was the passenger that morning. I was going around 70 mph on interstate 80, eastbound when all of sudden the center sunroof exploded and glass flew everywhere. It sounded like someone shot a gun at us and we almost lost control and barely avoided a major collision with the vehicle in next to us. We pulled of the next exit in hercules, ca. To the first gas station we saw. I call the California highway patrol so they could come and make out a report. It really scared us, because it sounded like someone shot at us with a shotgun.,,,,,,,,,,,
- Oakland, CA, USA
Security alarm does not work. Steering column jerks when hitting a bump on street or highway.
- Kansas City, MO, USA
I was driving down the highway at approximately 60, 65 mph. Heard a loud noise that startled me, then saw broken glass falling down my windshield. Pulled over, and observed that the sunroof shattered. I called the police. The ga state trooper filed a report (C000392882). He also took two pictures of the sunroof with my phone because each time I shut my car door, the glass continued to shatter and fall more. I took an additional picture at a gas station, where I pulled over to remove some of the shattered glass from the fabric at the top of my car. It began to enter my vehicle after leaving the scene. My insurance company claimed the damage was lower than my $500 deductible, and Hyundai wouldn't cover it under my warranty. Hyundai claimed that something must have hit the glass, and that my insurance company is liable, not them.
- Atlanta, GA, USA
While visiting my parents, my father pointed out that part of my sunroof was shattered. I did not believe him as I had not been involved in any sort of collision nor had I heard anything hit my car while driving. Upon inspection I was surprised to see that indeed a piece of my sunroof was shattered. There was no point of impact, the glass was intact but completely shattered. I immediately contacted my local Hyundai dealership, but since it was a Saturday they were unaware if this was something that would be covered by my warranty. I am taking my car in Monday morning and hope to hear good news. I am extremely fortunate that this did not occur while my sunroof was open with my children in the passenger seat.
- Santa Maria, CA, USA
The contact owns a 2012 Hyundai Sonata. The contact stated that the sunroof exploded, while she drove 45 mph. The contact and the passenger did not suffer any injuries. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 31,060.
- Kingsburg, CA, USA
The windshield is optically distorted and has been since day #1. I pointed that out to the dealer's service team 2 times. The second time the service manager pulled up a 2013 & showed me that it was distorted like my windshield & said it must be normal. I asked if it could be replaced he said no.
- Circleville, OH, USA
The contact owns a 2012 Hyundai Sonata. The contact stated that the windshield would continuously become foggy from the interior of the vehicle. The vehicle was taken to the dealer six times and the contact was informed that the residue was caused by the out-gassing from the materials in the vehicle, such as the solvent from the plastic when the vehicle became hot. The dealer tried to repair the problem but the smells and vapors would not diminish. The manufacturer was notified of the failure and a claim was filed on the contact's behalf. The failure mileage was 5,000 and the current mileage was 20,000.
- Mission Viejo, CA, USA
The contact owns a 2012 Hyundai Sonata. The contact stated that when he looked through the rear view mirror or directly at it, the rear window looked distorted. The vehicle was taken to the dealer, who stated that it was unusual; however the failure was not determined. The vehicle was not repaired. The current and failure mileage was 290.
- White River Junction, VT, USA
- Manchester, CT, USA