On [XXX] while driving approximately 1.5 hours away from home, a warning message appeared on my dashboard stating: -??Hybrid System Warning. Stop and Do Not Drive.-?? I immediately pulled over and contacted my insurance company, who arranged for the vehicle to be towed to the nearest authorized Hyundai dealership (Thomas Hyundai in Cumberland). The warning clearly indicated that it was not safe to continue driving. Later, I found out that the issue reported (recall 198) have presented cases ending with fire of the engine. It is critical to mention that in January 2025, I attended the official manufacturer recall for this vehicle, which was supposed to ensure safety and reliability. Despite this, the vehicle failed and left me stranded in an unsafe area. Since then, I have been without my vehicle for over three weeks. I contacted Hyundai customer care and opened a case. I was repeatedly told a case manager would call me within three business days, but I never received any follow-up until I insisted. I was eventually assigned a case manager named Snowy, and also remained in contact with the dealership. On several occasions, both Snowy and the dealership assured me that the vehicle would be ready by Thursday, July 10 and that It was not until then that I could start to request a reimbursement for my rental expenses. I repeatedly asked for confirmation because I am renting a car at my own expense in order to go to work and manage my life. However, on Thursday, July 10, I called again and was told the vehicle would instead be ready by Tuesday, July 15. Then, on Friday, July 11, I received an email stating that the engine had just arrived, and that the dealership was only now able to begin repairs. After that, and only once the car is finished, Hyundai will -??review-?? the case and determine whether I qualify for reimbursement. This is unacceptable. I have been without a vehicle for over three weeks, forced to rent a car entirely at my own expense. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

- Herndon, VA, USA

2011-2013 SONATA (YF) AND AIRBAG CONTROL UNIT (RECALL CAMPAIGN 174) I did the recall at Sterling Mcall in 10/2022 and I had no airbag light before after I did the recall the airbag light came on the dashboard -The dealers scanned the car and it is visible on the baseboard however the dealer is reluctant to repair it and asked 3 weeks of diagnostic and 500 dollars only for diagnostic and nothing about the repair I showed them the recall repair failure is their responsibility and the airbag should be permanently fixed not to be worried about it from time to time The dealer's excuse is that car titles salvage however the car is being serviced at the dealer and is passing state inspection every year. I filed a complaint in BBB nad the dealer failed to respond and sent me a threatening letter for emailing their executive.

- Sugar Land, TX, USA

Sterling McCall Hyundai at Houston 77074 installed an airbag unit as part of a recall last visit. The airbag light came, and I went to the dealership to fix the light, they said they were not responsible, and they wanted a $490 inspection cost plus the repair, and I had to leave the car for 3 weeks. They scanned the car and airbag showed on the dashboard The dealership must install genuine parts that do not require fixing every couple of months, which is their responsibility. I am flagging the Belvoir on my recall so far. this is not a good reputation for your company I hope this is done urgently to avoid further issues and we maintain a good relationship rather than fighting

- Sugar Land, TX, USA

My seatbelt in the front seat does not work effectively. My airbag light is on Recall 169 ANCHOR PRETENSIONER INSPECTION is the recall I see that is associated with my seatbelt Recall 174 AIRBAG CONTROL UNIT Is the recall that I see associated with the airbag light Both recalls say they are completed. I called the Hyundai Dealership and they said reach out to the manufacturer because there are no open recalls on my car. Both are safety concerns that I hope can get addressed.

- Buffalo, NY, USA

Vehicle went over a pothole where the manhole cover was few inches above ground. Vehicle was traveling at 15 MPH. The driver side seat and airbags deployed on it went over the pothole.

- Acworth, GA, USA

The hybrid warning system came on. The ready light is blinking and beeping. The car is jerking

- Terrell, TX, USA

Airbag clock springs module malfunction disabling emergency deployment of the driver-??s side airbag in the event of a collision. My 2012 Hyundai Sonata 2.0 Turbo with 93,336 miles on it, ending seized up going at highway speed causing instant and complete loss of power. Smoke started coming out from under the front engine compartment hood making me think the car was on fire. Trying to get the car manuvered off the highway and over to the right side of the road I was almost involved in a collision with other traffic. I was scared almost to death. Hyundai Motor America is now refusing to repair my vehicle even though it is covered under their extend warranty.

- Fort Worth, TX, USA

Airbags light shows up on the dashboard one day and it won-??t go away, I was just driving and it came on. No collision has occurred causing airbag light to come on.

- Concord, NH, USA

The front dashboard panel that protects the passenger side airbag has cracked in several different places. These cracks have created pieces with sharp and pointed edges that may cause injuries to face, eyes and upper body of the passenger in case of an airbag deployment.

- Guaynabo, PR, USA

The brake lights keep going off, they have been replaced several times. The passenger airbag deployed on a stop sign and cracked the entire windshield. The steering wheel feels like it-??s going to come off. Please help

- Miramar, FL, USA

My vehicle sometimes stops on the highway. I get the alert hybrid system warning, do not drive. The dealership was charging over $8000 to fix the problem. They even told me they don't know if the problem will be solved after changing my oil pump

- Princess Anne, MD, USA

my sonata 2012 the engine was replaced it seized up on the highway. since then ive had multiple issues; 1. my brake pedal seems to get pulled to the floor all the way at random times i have to pump the brake for it to release itself. 2. ive replaced the purge valve 3 going on 4 times as well as the cadilac converter due to it being clogged. 3. my car is so loud it makes a hissing noise and a winding sound people say its my transmission going out but no one can pinpoint the problem. 4. my brake lights and head lights go out all the time been replaced bout 100 times. lights on the dash r on; airbag, check engine tire pressure. please i need my vehicle looked over by a professional and or help replacing these issues ASAP

- Garland , TX, USA

The contact owns a 2012 Hyundai Sonata. The contact stated that he purchased the vehicle and noticed that the dashboard was severely cracked. The air bag and check engine warning lights were illuminated. The vehicle was taken to the dealer and the contact was informed about similar failures with 2011-2014 vehicles. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The approximate failure mileage was 89,696.

- Delray Beach, FL, USA

Sitting in parking lot with car running in park and passenger airbag deployed with person sitting in the passenger seat. No injury to passenger but windshield broke and driver seatbelt will not move now.

- St Johns, FL, USA

The air bag light is on in my dashboard and this car has never been in an accident before and I-??ve gotten it checked by a professional mechanic and the code is reading driver airbag resistance high codes B1346 and B1481

- Newsrk, NJ, USA

The contact owned a 2012 Hyundai Sonata. The contact received notification of 18V137000 (Seat Belt, Air Bags) on October 2019. The contact took the vehicle to the local dealer and had the recall remedy completed. The contact stated while his wife was driving 35 mph, another vehicle intercepted her lane and crashed into the front driver-side tire. No air bags deployed. The driver sustained injuries on her left leg and her neck but did not seek any medical attention at the moment of the crash. The contact stated the following day, she called her primary doctor and was receiving physical therapy for her injuries. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to a collision shop. A dealer was not contacted nor made aware of the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

- Sanford, ME, USA

Cracked Dash Board The Dash Board has two cracks that run from Windshield to Passenger area. Located right where the SRS label is and the airbag is located and second crack is about 5 to 6" to the left. Dealer states that the Airbag will not deploy correctly if needed. I have read a lot on line about this issue, . In cases that Hyundai would correct the issue but in my case they will not. I have spoken with someone that had same issue and the Dashboard was replaced by Hyundai because of my very concerns. I am looking to see how this can get replaced without me having to pay $4000 to get it repaired. This car has been maintained and kept in very good condition.

- Tuckerton, NJ, USA

The break light don-??t want to turn off Seat belts don-??t latch

- Oceanside, CA, USA

On March 19th, 2022 I was t-boned and my airbags failed to deploy causing me to slam my head against my window. I herniated two discs in my neck because of the accident. My 2012 Hyundai Sonata had just had it's engine replaced due to the engine recall and had also never been in a wreck. My airbag light came on after the wreck. Sent my car to be fixed and light went off. I was hit again 2 weeks ago and afain, airbags failed to deploy. Notified Hyundai of the situation and was told my car wasn't part of the airbag recall.

- Tyler, TX, USA

Involved in a head on crash with a deer at 63 mph. Front end completely smashed in. All components including air bag sensor detached from vehicle on impact. Airbags did not deploy.

- Butler, TN, USA