10.0
really awful- Crashes / Fires:
- 5 / 3
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 40,080 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I was involved in a major accident on 11-13-18 involving someone rear ending me from behind. I was driving down the street with traffic when I was hit, I ended up hitting the car in front of me and so on. It ended up being a 4 car collision and my air bags did not deploy ! causing my face to smash against the steering wheel. Now I have personal injuries involving my back and neck. I do not think I wasn't informed in a timely matter of the recall camp 174. This could have been much worse. Please advise
- Houston, TX, USA
The glass sunroof exploded for no reason.. I was driving 9/5/18 about 5pm, no one in front of me, nothing overheads, and I heard a loud sound (like a bullet) didn't see anything around me, the windshield looked fine, but the glass sunroof had shattered. Thank goodness the inside roof liner was closed and the shattered glass did not fall on my face or into my car.
- Santa Clarita, CA, USA
The white paint is chipping away from the trunk and right rear panel. Maaco's evaluation indicated a paint defect with certain car brands, which includes Hyundai. The paint bubbles and then breaks. Maaco stated the likelihood is that it will happen in other parts of the car. If untreated, corrosion will eventually set in.
- Fort Lauderdale, FL, USA
I have now replaced the housing rear brake light unit 3 times due to shorting out. The most recent short has caused the housing unit to melt causing a replacement of just the bulb not an option. The tag lights turn off and on and appear sometimes to be burnt out. This is also a short/wiring issue. This is a huge cause of concern for a trunk fire as this happens when the vehicle is in motion. I have been pulled over as a warning to get the lights replaced. Also, the spoiler on the vehicle has not only cracked all the way through but is also peeling due to coating issues. Only the spoiler on the car is the problem.
- Jacksonville, FL, USA
The contact owns a 2013 Hyundai Sonata. While driving approximately 65 mph, the sun roof exploded and caused glass to enter the vehicle. There were no injuries. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 68,000.
- Marietta, GA, USA
Sonata recall on April 14, ,2017 driving at 65 mph on I 75 my engine exploded and I successfully was able to maneuver to the shoulder. I ha be subsequently been sent a recall from Hyundai about this dangerous defect that they have been aware of for over 18 months. However the destruction does not end there. Hyundai motors of North America replaced the blown engine with a new model engine and after I had been driving the vehicle again for 36 hours and under 300 miles...the new engine caught on fire totally destroying my vehicle again due to my dilgence and the cincinnati fire department we were able to extinguish the fire with damage to other people or property. Hyundai has serious quality control issues. The car was on 4 th street in downtown cincinnati when the fire broke out.
- Dayton, OH, USA
The contact owns a 2013 Hyundai Sonata. While driving approximately 70 mph, the wheel well fender plastic cover detached. The failure recurred twice. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 19,000.
- Philadelphia, PA, USA
The contact owns a 2013 Hyundai Sonata. The contact stated that there was a rattling noise underneath the vehicle. The contact took the vehicle to the dealer where it was diagnosed that the front driver side coil spring was fractured and needed to be replaced. The dealer informed the contact that the part for the repair was being ordered and the vehicle was still able to be driven. Six days later, while driving approximately 25 mph a sudden loud crunch noise occurred and the driver side front end of the vehicle dropped. The vehicle was towed. The dealer diagnosed that the front driver side coil spring had detached. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The VIN was unknown. The approximate failure mileage was 102,000. Updated 06/02/17
- Tuckerton, NJ, USA
Original tires on the vehicle (kumho) wore out after 30K miles and became very noisy after about 20K miles. Replaced the tires with a set of hankook optima H727. Now have 27K miles on these tires and they are just as noisy as the original stock tires, although they are wearing a lot better than the kumhos. I believe it is a design flaw with the vehicle itself as there should not be the tire noise entering the cabin like it does. I am running a set of hankook optima H725 on a 2008 Toyota rav4 with 124K miles and 55K miles on those tires. There is virtually no noise coming from those tires into the cabin and I hesitate to purchase another set of tires for my Sonata until a determination is made regarding the excessive noise.
- Lancaster, NY, USA
Locked unoccupied vehicle was parked outside in a clear open area and panoramic glass roof spontaneously shattered.
- Orlando, FL, USA
The contact owns a 2013 Hyundai Sonata. The contact stated that the dashboard was melting and other sections started melting. The failure recurred continuously in warm weather. The vehicle was taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 28,000.
- Miami, FL, USA
I was pulling into a parking space when the car accelerated into a stone wall. I have contacted Hyundai and they claim there is nothing wrong with the vehicle, but I know differently as I drive it. It continues to randomly accelerate while driving along, just hope it doesn't happen again while trying to park.
- Atlanta, GA, USA
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at an unknown speed, a scrapping sound emitted from the front driver wheel. The vehicle was taken to a dealer. The technician diagnosed that that fender liner needed to be replaced. The failure was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 12,623.
- North Hollywood, CA, USA
My wife had an accident today which seems to be caused by some kind of mechanical acceleration when she was pulling into a parking space. It all happened so fast that, at first, she thought she might have pushed the accelerator instead of the brake. But, as the fog of the incident clears, she recalls slowly applying the brake to pull into the parking space and the next thing she knows is that the engine is racing and she's knocked down metal signs, trees and bushes. The car would not stop. She just missed the front of a building. We were relieved that no people or vehicles were also involved. She sustained no injuries and the air bags did not inflate. We are glad that she wasn't on a highway and where much more damage could have occurred. The car has been towed to casey's auto body, at 4515 ohara ave, brentwood, ca 94513-2206 in case you would like to inspect the vehicle. There is a lot of damage to the front and driver's side front from the signs, trees and bushes. We do not have an estimate yet from casey's. I also have sent this information to Hyundai.
- Brentwood, CA, USA
I was T-boned tonight in an accident~~ I was driving approx. 35 and another car drove straight into my drivers side of my car going about 25-30~~she hit hard enough to ruin both doors, "crumpled" metal, rear fender, and scrub tires~~ none of the airbags deployed"???" need better safety than this~~~ I got tossed around pretty good inside~~~~4 hrs later and I am in severe neck and shoulder pain!!!
- Auburndale, FL, USA
When I came out to get in my car, at work, I noticed that front bumper on the passenger side was pulled away from the body. No scratches or signs of impact were visible. The parking space butts up to grass. I took the vehicle to the dealership where purchased and was told that they get 30 to 40 of these complaints a year. They said the clips that hold the bumper do not hold up under all conditions. Because of the extreme low clearance between the bumper and the road, almost any pothole or bump or concrete parking block could cause them to break. This has to be a defect in the clip attachment of the bumper to the vehicle and a design flaw for the car to be so low to the ground. The dealer said the repair, which actually entails replacing, painting and attachment, comes to just short of $900. This could be a safety hazard should the car hit a pothole and the bumper flies off, obstructing the driver's vision, safety and for those behind.
- Cary, NC, USA
I was on the right most lane on highway 121 at 70 miles speed when my car started pulling right & left as if it was skidding on ice. The weather was fine. It was very scary. I was holding the steering with both hands. After that day, whenever I go over the speed of 60, car starts pulling left & right. I have to be extra careful while driving on the freeways.
- Carrollton, TX, USA
- Hormigueros, PR, USA