Ref: NHTA Recall Number: 20V-746 Hyundai REcall Number:198 (2nd recall fix ) After the above recall fix we had informed the Hyundai about engine heating up, we were told this is false alarm and car has monitoring system recall issue, Recall would would be mailed. I have all the dealer bill to prove the engine was heating up, they replaced certain part at our expense ( bill attached ) After above recall Fix by Hyundai Dealer in San Leandro, CA. we had engine overheating and car started engine started vibrating & I could see smoke from the exhaust. it ceased in the middle of the highway. Please note: Our Car has been services by Hyundai dealer. Note: if you look at the second safety recall notice, It does state in safety notice about engine compartments fire while driving for many reason and depending on the severity of the fire. the identification of the cause can be untraceable.. Above incidence happened just after your dealer did 2nd recall fix. IMO - It proves that recall fix was faulty and overheating engine cause the engine blew-up. Car has been with the dealership repair for 3rd recall. since a month Hyundai dealer asking us $9K to fix the car. I have reported the incidence to Hyundai Corporate under the case # 18811202. They are not responding. Dealer did contact Hyundai Corporate to get the engine change request, either the request if denied or gone unanswered.

- Fremont, Ca, CA, USA

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to restart the vehicle. The vehicle went into limp mode and the check engine warning light illuminated. The vehicle was taken to the local dealer and the knock sensor software update was performed. The contact consulted with an independent mechanic and was informed that there were metal shavings in the engine causing bearing failure. The vehicle was diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 90,000.

- Springfield, OH, USA

The engine is misfired

- Indianapolis, IN, USA

Engine oil evaporates Motor could lock

- Richmond, VA, USA

I have a 2013 Hyundai Sonata.the car stalled in the middle of the highway. I had the car towed to my mechanic, they did a diagnostic test on the car and they found nothing to be wrong with the vehicle, but they did find shavings of medals pieces in the engine. The mechanic told me to tow my car to the dealership where I bought it from and have them look at it because they had many cars; Sonatas where the engine just completely went out. The car did stall in the middle of the highway putting me at-risk and I did not feel safe. I had many recalls on this car before, by far this was the most dangerous because I had a minor in the car. This has been an on going problem with Hyundai Sonata engines where they completely go out. It happened with my last Hyundai Sonata that I bought from the dealership where the engine went out. This is my second car from inver grove Hyundai. Its stressful and a frustrating situation.

- Rosemount, MN, USA

The contact owns a 2013 Hyundai Sonata. The contact stated while driving 25 MPH, the vehicle lost motive power. The vehicle was towed to an independent mechanic, and the contact requested an alternator replacement. The mechanic replaced the alternator however, the vehicle failed to start. The mechanic diagnosed that the oil was 2 quarts low and needed an engine replacement. The vehicle was towed to the dealer and the dealer referred the contact to the manufacturer. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The contact was unable to follow-up with the case manager. The contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was approximately 133,000.

- Victorville, CA, USA

When driving on the freeway at 75 mph, check engine light came on and shortly after the car just stopped running. Could have been a terrible accident but able to get over to side of freeway without causing an accident. Car was towed to dealership in Flagstaff Arizona on 8/9/2021. Advised it was a Campaign T3G engine and turbo charger recall and that part was ordered on 8/10/2021. Required hotel stay, rental car nightmare to get home to Albuquerque New Mexico. Dealer advises the part has still not been received as of 10/29/2021 and they do not know when they will get it. They also have 8 other cars waiting for same repair. Owner of vehicle is without the car for 3 months now, not to mention the car is in another state and we can't follow up easily.

- Albuquerque, NM, USA

*** Normal driving, brakes went out while driving. *** Car was recently repaired by dealer related to hybrid power relay system failure - fuse and precharge relay failed and forced car to pull over while at highway speeds to side of road then left driver stranded on side of road. This was repaired supposedly. Now just a couple weeks later under normal street driving condition brakes totally went out. Stop light then let off brake and car started beeping and making noises - check engine light, brake light, LCD displayed BRAKE warning and flashed "HYBRID SYSTEM WARNING! Safely Stop and Do Not Drive". The car was unresponsive to acceleration pedal and only slowly moved then puttered a little bit but I managed to get it out of the intersection and into a parking lot under its own power. Brake pedal went all the way to the floor. I used Emergency Brake to stop and park then had it towed. Could have been disaster if I was on highway - which I was at stop light to turn onto when the failure occurred. I am scared of this car now. 2 times in a month it has forced driver to pull over and then become unresponsive. No brakes is the last straw. This is a dangerous car now.

- Park City, KS, USA

I was driving on the Interstate and my engine sized up. Luckily I was able to get to the off ramp with out an accident. I had my car towed to the dealership. It was confirmed that the engine sized up and related to the recall. Hyundai has had my car for close to 3 months and refuses to honor the recall and replace the engine. I took it in for the recall after I found out on the news. They changed my oil and said the engine was good. After the engine froze up, I was told that their was a second recall that I was again not notified by. Hyundai warrantee department will not replace my engine because I did not know about the second recall, and it did not get done. After my car was towed to the dealership I got a pamphlet in the mail about an engine chip program update. My car is now a paper weight, Hyundai failed to honor their recall, left my wife and I with only 1 car that has an engine recall on it, I need to spend money on a second tow to a repair shop, and we need to find a few thousand dollars to get a repair shop to replace the engine.

- Rock Hill, SC, USA

When I was passing another car I lost all power and every warning light came on. I was able to pull over. I had the car towed to dealer. It was total engine failure. Engine replaced with a rebuilt which Hyundai paid for. The original engine had 86,000 miles. There was no previous warning and I had taken the car in for a recall to have engine checked for excessive wear the year before. Certainly, my safety was at risk.

- Lancaster, NY, USA

Normal weather, normal day. Hybrid car. Starts fine and drives as usual. Yesterday at 55mph got immediate alert to pull over. Barely able to pull over safely then car turns off and will not turn back on. Clicking under hood. No indication of battery or hybrid issue. Scan codes completely different than dealership advice. No exact indication of issue. Could have caused accident at 55pmh and electrical system go out like that. Battery died while on side of road. Towed to dealership and they said its a bad 12v battery ( but it was fine ) and a fuse and a "pre-charge hybrid relay" whatever that is. Thousand dollar repair that caused car to be forced off road while driving highway speed. Bottom line, everything prior was fine, no indication of any battery issue, no hard starts nothing. While driving system failed and then unable to restart. Many similar complaints online.

- Park City, KS, USA

Hyundai turbocharger failed in my vehicle. This is common in Hyundai vehicles and is unsafe. The car stalls out while driving and sometimes do not start. This is eventually going to cause the engine to be damaged. This is dangerous because the car just turns off. Hyundai is not willing to own up to their mistakes on manufacturing these cars and it is frustrating.

- Charleston, SC, USA

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving approximately 65 MPH, a clunking noise was present coming from the engine before the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was included in NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was 57,000.

- Syracuse, NY, USA

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at 30 - 35 mph, the vehicle stalled while going up a hill. The contact was able to use the emergency brakes to pull over into a ditch, in order to stop the vehicle. No warning lights were illuminated. There was dark gray smoke coming from the engine and a burnt odor was detected when the contact opened the hood. The vehicle was towed to the contact's residence. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and opened a case and informed the contact that they would send her case over to NHTSA. The contact was waiting on instructions from the manufacturer on what to do with the vehicle. The failure mileage was approximately 117,000.

- Clinton, TN, USA

Our engine has seized up according to our mechanic. They replaced the gasket on the oil pan and found metal shavings. Then just a week later the engine seized up. We had the dealer look at at back in 2017 and they only did a software update. Does this qualify for the engine recall?

- Azle, TX, USA

I was driving and my vehicle started cutting out. When I hit the accelerator, the vehicle hesitated and did not want to go, I had the gas pedal push down to the floor, it eventually kicked in. I traveled a short distance and then it did the same thing, almost coming to a stop. The engine started making a rattling-banging noise and then the Malfunction indicator light came on.I was at a busy intersection and proceeded to try to make a left turn to get out of traffic and to the Dobbs repair shop across the street.As I attempted to Cross the two lanes of oncoming traffic my vehicle stalled and shut completely down. The oncoming traffic had to stop in order to avoid striking my vehicle. My vehicle was stalled blocking both oncoming lanes of traffic. I put the vehicle into -??Park-?? and restarted it by hitting the automatic start button. When I accelerated the vehicle barley rolled, maybe 5 mph? It rolled enough to remove me from danger from being stuck. I then made another immediate left turn into the Dobbs parking lot. The vehicle then began to pick up speed, I drove around to the front of Dobbs, parked the vehicle and dropped it off to get the problem diagnosed. I was called the next morning and told that it was possible engine damage and that it would have to be towed to the dealer. I called Auffenberg in Ofallon Illinois on Friday 08/27/21 at 0923hrs.and was told that I needed to speak to the service manager Bill Gillespie for approval. I left him a voice message. He never returned my call so I left a second message at 5:51 pm. On Monday 08/30/21 at 12:45 pm after still never receiving a return call, I called and left Mr. Gillespie a third voice message. In the messages I left I informed him of the problem and also that I was stranded without having another vehicle. I filed a case with Hyundai online, case #xxxx5097. I later spoke to a person who said they were told that there were 30 other cars at this dealer with blown engines and that there is a 3 month repair wait!

- Carlyle , IL, USA

On Sat 8/28/21, while driving, Without any warning or engine lights, the engine stopped running while I was driving on the road at 45 mph. I was able to pull over safely and the car would not restart. I had it towed to a nearby auto shop, the diagnostic shows fuel pump not turning on. I've had this car for 14 months with no issues until now. I could've been injured or crashed had I been on an interstate. It will need to be towed again to a dealership for fuel pump replacement. I've lost wages due to this incident and no idea how to pay for this costly repair.

- Middletown , OH, USA

The contact owns a 2013 Hyundai Sonata. The contact stated that it was discovered that the engine was quickly losing oil even though there were no leaks found. The contact stated that there was an abnormal knocking sound coming from the engine. The vehicle was towed to the dealer who diagnosed that the engine rod bearing had failed, causing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact indicated that the vehicle was included in the NHTSA campaign number: 17V226000 (Engine) and that the vehicle had experienced the failure listed in the recall. The failure mileage was 130,000.

- Miami, FL, USA

When accelerating to 65 mph, the check engine light came on, and the vehicle stopped accelerating. Took the vehicle in to a mechanic, who stated there was poor acceleration at high RPM's and the car had jerking symptoms during hard throttle. For the engine diagnosis there was a fault code for the knock sensor found. Very low oil levels were in crankcase, no additional fault codes found, abnormal noises. Signs of internal engine problem low oil pressure suspected, no apparent lubricant to upper part of the engine. Recommended replacing the engine. The mechanic estimated the car was also losing oil faster than it should've. Prior to this incident occuring, the car has been regularly maintenanced at the dealership. Car was taken in to an independent mechanic to be looked at because dealership service repair did not have an opening for 2 weeks to look at the car. The lower acceleration could cause an accident on the freeway if driving at high speeds and the acceleration malfunctions without warning. No other persons have looked at the car yet. There was no lights, symptoms, or messages indicating a problem prior to this incident happening. This was the first time this incident has happened with the vehicle.

- Merced, CA, USA

The contact owns a 2013 Hyundai Sonata. The contact stated while her sister was driving approximately 65 MPH, the vehicle suddenly lost power and would not accelerate with the check engine warning light illuminated. The vehicle was towed to an independent mechanic who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 78,000.

- Waco, TX, USA