10.0

really awful
Crashes / Fires:
17 / 56
Injuries / Deaths:
8 / 0
Average Mileage:
58,215 miles

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« Read the previous 20 complaints

problem #475

May 032021

Sonata

  • miles
Started having engine failure a few months back with knocking and ticking noises. Loss of power while driving and upon trying to accelerate. Dealer said it was a bad transmission. Have had repairs done with the same problems and with oil leaking and burning badly so much as you can smell inside the vehicle while driving. It's a safety issue that could cause a fire.

- Jacksonville, AR, USA

problem #474

Jan 262022

Sonata

  • miles
Without warning, all of the vehicles warning alarms and indicator were triggered and the car shut off with now power or engine running while i was in motion driving in traffic. Absolutely no prior indications before this occurred. I had to have to vehicle pushed from the middle of the road then towed home.

- Glendora, CA, USA

problem #473

Sep 262021

Sonata

  • 110,000 miles
The contact owned a 2013 Hyundai Sonata. The contact stated while the vehicle was at a standstill at a traffic light, the vehicle seized and there was smoke exiting under the hood. The contact stated no warning light was illuminated. The contact was able to exit the vehicle and open the hood when the smoke faded away but did not see any visible fire. The contact was able to push the vehicle to the side of the road. The vehicle was not drivable. The contact towed the vehicle to his residence. The contact towed the vehicle to the local dealer and had two unknown recalls completed on 9/1/2021. The contact also stated he would smell fuel fumes when starting the heater. The local dealer was made aware of the failure. The contact stated on 12/8/2021, while parking the vehicle, he saw smoke exiting under the hood. The contact was able to run out of the vehicle before the vehicle was engulfed in flames. The fire department extinguished the fire. A fire report was filed. The insurance company deemed the vehicle totaled. The vehicle was towed to the salvage yard. The manufacturer called the contact and informed them they needed to inspect the vehicle. The failure mileage was approximately 110,000.

- Baltimore, MD, USA

problem #472

Jan 242022

Sonata

  • 31,000 miles
The contact owns a 2013 Hyundai Sonata. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer who informed the contact that the vehicle could not be serviced until March 2022. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 31,000.

- Wayne, NJ, USA

problem #471

Jan 152022

Sonata

  • miles
Engine light flashing oil light flashing car cut off while I was driving on the road with my daughter In the car

- Las Vegas, NV, USA

problem #470

Dec 072021

Sonata

  • miles
While driving the vehicle the engine seized. Had to safely maneuver to the shoulder of the road without being hit by other vehicles.

- Medford, NJ, USA

problem #469

Dec 012021

Sonata

  • 78,000 miles
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 25 MPH, the vehicle stalled and failed to restart. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to her residence. The contact called the local dealer and made them aware of the failure. The contact took the vehicle to Bachman Hyundai (630 Broadway St, Jeffersonville, IN 47130: (812) 282-4356) and was informed that the VIN was associated with NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) and that the recall repair needed to be completed on the vehicle. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 78,000.

- Louisville, KY, USA

problem #468

Dec 232021

Sonata

  • 97,000 miles
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at 30 MPH, the vehicle lost motive power. The vehicle was towed to the dealer. The dealer informed the contact to tow the vehicle to a Hyundai dealer. The vehicle was towed to Ettleson Hyundai (5631 South La Grange Road, Countryside, IL 60525). The dealer informed the contact that they would not be able to diagnose the vehicle since they were booked until the end of February. The vehicle was not diagnosed nor repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact of Service Campaign Number: 953 (ECM & Cluster Update - Engine Monitoring Logic Product Improvement) associated with the VIN. The failure mileage was approximately 97,000.

- Chicago, IL, USA

problem #467

Sep 032021

Sonata

  • miles
engine seized up after 2 weeks of having an oil change...stopped on highway had it towed several times from breakdowns on highway to shop they put in new battery it ran for one day and would not start had it towed to another shop was advised the engine seized up due to gunk in oil pan..had an oil change two weeks prior to incident of vehical stopping was advised the oil change was fine no problems.....contacted hyundia consumer affairs filed a complaint advised them of the situation they had me tow the car to the hyundia dealership they looked at the car told me the engine was seized due to gunk in the oil. i sent them proff of all my oil changes and maintence records.. they denied the claim said i had not enough maintence records i have only had the vehical for three years have had no problembs with the vehicle untill it hit 99.000 miles...the dealership offered to repair the engine for $7500.. i could not pay. so i had to return the vehical to finance company as i still owed a balance now i am without a vehical and in debt to the finance company. for a vehical that had been on recall..can you assist me with this situation.. I believe they should should have accepted the fault of the engine seizing due to recalled parts.....

- New Hope, MN, USA

problem #466

Dec 022021

Sonata 4-cyl

  • miles
My vehicle will suddenly drop in speed regardless of increasing gas, by adding pressure to the gas pedal. It is also making an odd noise from the engine. I took it to the mechanic who stated that they heard the noise but it was beyond their scope and I should take it to the dealer. I called the service department and told them the problem and also mentioned the lifetime engine warranty that Hyundai was pressured to offer. This was the statement for Hyundai at the Mall of Georgia. "Hyundai engine warranty is only on blown push rods." I stated what happens if the car suddenly dies or engine blows while driving 70mph on Interstate 85. All power being lost causing an accident and injuring or killing people. He stated, "I'm just telling you what Hyundai said!" This will cost Hyundai much more than engine replacement. I am suppose to here from them 12/30. I have been wait for two weeks after being put off twice. Please address for saving lives. Sending copies to media as well. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Buford, GA, USA

problem #465

Nov 012019

Sonata 4-cyl

  • 53,000 miles
The contact owns a 2013 Hyundai Sonata. The contact stated that while operating the vehicle there was a knocking sound coming from the engine compartment. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 53,000.

- Pennsauken, NJ, USA

problem #464

Dec 012021

Sonata

  • miles
Engine has a knocking sound

- Las Vegas, NV, USA

problem #463

Dec 052021

Sonata

  • miles
Ref: NHTA Recall Number: 20V-746 Hyundai REcall Number:198 (2nd recall fix ) After the above recall fix we had informed the Hyundai about engine heating up, we were told this is false alarm and car has monitoring system recall issue, Recall would would be mailed. I have all the dealer bill to prove the engine was heating up, they replaced certain part at our expense ( bill attached ) After above recall Fix by Hyundai Dealer in San Leandro, CA. we had engine overheating and car started engine started vibrating & I could see smoke from the exhaust. it ceased in the middle of the highway. Please note: Our Car has been services by Hyundai dealer. Note: if you look at the second safety recall notice, It does state in safety notice about engine compartments fire while driving for many reason and depending on the severity of the fire. the identification of the cause can be untraceable.. Above incidence happened just after your dealer did 2nd recall fix. IMO - It proves that recall fix was faulty and overheating engine cause the engine blew-up. Car has been with the dealership repair for 3rd recall. since a month Hyundai dealer asking us $9K to fix the car. I have reported the incidence to Hyundai Corporate under the case # 18811202. They are not responding. Dealer did contact Hyundai Corporate to get the engine change request, either the request if denied or gone unanswered.

- Fremont, Ca, CA, USA

problem #462

Oct 152021

Sonata

  • 90,000 miles
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to restart the vehicle. The vehicle went into limp mode and the check engine warning light illuminated. The vehicle was taken to the local dealer and the knock sensor software update was performed. The contact consulted with an independent mechanic and was informed that there were metal shavings in the engine causing bearing failure. The vehicle was diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 90,000.

- Springfield, OH, USA

problem #461

May 112021

Sonata

  • miles
The engine is misfired

- Indianapolis, IN, USA

problem #460

Jun 212021

Sonata

  • miles
Engine oil evaporates Motor could lock

- Richmond, VA, USA

problem #459

Nov 092021

Sonata

  • miles
I have a 2013 Hyundai Sonata.the car stalled in the middle of the highway. I had the car towed to my mechanic, they did a diagnostic test on the car and they found nothing to be wrong with the vehicle, but they did find shavings of medals pieces in the engine. The mechanic told me to tow my car to the dealership where I bought it from and have them look at it because they had many cars; Sonatas where the engine just completely went out. The car did stall in the middle of the highway putting me at-risk and I did not feel safe. I had many recalls on this car before, by far this was the most dangerous because I had a minor in the car. This has been an on going problem with Hyundai Sonata engines where they completely go out. It happened with my last Hyundai Sonata that I bought from the dealership where the engine went out. This is my second car from inver grove Hyundai. Its stressful and a frustrating situation.

- Rosemount, MN, USA

problem #458

Sep 302021

Sonata

  • 133,000 miles
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 25 MPH, the vehicle lost motive power. The vehicle was towed to an independent mechanic, and the contact requested an alternator replacement. The mechanic replaced the alternator however, the vehicle failed to start. The mechanic diagnosed that the oil was 2 quarts low and needed an engine replacement. The vehicle was towed to the dealer and the dealer referred the contact to the manufacturer. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The contact was unable to follow-up with the case manager. The contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was approximately 133,000.

- Victorville, CA, USA

problem #457

Aug 082021

Sonata

  • miles
When driving on the freeway at 75 mph, check engine light came on and shortly after the car just stopped running. Could have been a terrible accident but able to get over to side of freeway without causing an accident. Car was towed to dealership in Flagstaff Arizona on 8/9/2021. Advised it was a Campaign T3G engine and turbo charger recall and that part was ordered on 8/10/2021. Required hotel stay, rental car nightmare to get home to Albuquerque New Mexico. Dealer advises the part has still not been received as of 10/29/2021 and they do not know when they will get it. They also have 8 other cars waiting for same repair. Owner of vehicle is without the car for 3 months now, not to mention the car is in another state and we can't follow up easily.

- Albuquerque, NM, USA

problem #456

Oct 272021

Sonata

  • miles
*** Normal driving, brakes went out while driving. *** Car was recently repaired by dealer related to hybrid power relay system failure - fuse and precharge relay failed and forced car to pull over while at highway speeds to side of road then left driver stranded on side of road. This was repaired supposedly. Now just a couple weeks later under normal street driving condition brakes totally went out. Stop light then let off brake and car started beeping and making noises - check engine light, brake light, LCD displayed BRAKE warning and flashed "HYBRID SYSTEM WARNING! Safely Stop and Do Not Drive". The car was unresponsive to acceleration pedal and only slowly moved then puttered a little bit but I managed to get it out of the intersection and into a parking lot under its own power. Brake pedal went all the way to the floor. I used Emergency Brake to stop and park then had it towed. Could have been disaster if I was on highway - which I was at stop light to turn onto when the failure occurred. I am scared of this car now. 2 times in a month it has forced driver to pull over and then become unresponsive. No brakes is the last straw. This is a dangerous car now.

- Park City, KS, USA

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