10.0

really awful
Crashes / Fires:
17 / 56
Injuries / Deaths:
8 / 0
Average Mileage:
58,215 miles

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« Read the previous 20 complaints

problem #455

Aug 092021

Sonata

  • miles
I was driving on the Interstate and my engine sized up. Luckily I was able to get to the off ramp with out an accident. I had my car towed to the dealership. It was confirmed that the engine sized up and related to the recall. Hyundai has had my car for close to 3 months and refuses to honor the recall and replace the engine. I took it in for the recall after I found out on the news. They changed my oil and said the engine was good. After the engine froze up, I was told that their was a second recall that I was again not notified by. Hyundai warrantee department will not replace my engine because I did not know about the second recall, and it did not get done. After my car was towed to the dealership I got a pamphlet in the mail about an engine chip program update. My car is now a paper weight, Hyundai failed to honor their recall, left my wife and I with only 1 car that has an engine recall on it, I need to spend money on a second tow to a repair shop, and we need to find a few thousand dollars to get a repair shop to replace the engine.

- Rock Hill, SC, USA

problem #454

May 302020

Sonata

  • miles
When I was passing another car I lost all power and every warning light came on. I was able to pull over. I had the car towed to dealer. It was total engine failure. Engine replaced with a rebuilt which Hyundai paid for. The original engine had 86,000 miles. There was no previous warning and I had taken the car in for a recall to have engine checked for excessive wear the year before. Certainly, my safety was at risk.

- Lancaster, NY, USA

problem #453

Oct 032021

Sonata

  • miles
Normal weather, normal day. Hybrid car. Starts fine and drives as usual. Yesterday at 55mph got immediate alert to pull over. Barely able to pull over safely then car turns off and will not turn back on. Clicking under hood. No indication of battery or hybrid issue. Scan codes completely different than dealership advice. No exact indication of issue. Could have caused accident at 55pmh and electrical system go out like that. Battery died while on side of road. Towed to dealership and they said its a bad 12v battery ( but it was fine ) and a fuse and a "pre-charge hybrid relay" whatever that is. Thousand dollar repair that caused car to be forced off road while driving highway speed. Bottom line, everything prior was fine, no indication of any battery issue, no hard starts nothing. While driving system failed and then unable to restart. Many similar complaints online.

- Park City, KS, USA

problem #452

Sep 302021

Sonata

  • miles
Hyundai turbocharger failed in my vehicle. This is common in Hyundai vehicles and is unsafe. The car stalls out while driving and sometimes do not start. This is eventually going to cause the engine to be damaged. This is dangerous because the car just turns off. Hyundai is not willing to own up to their mistakes on manufacturing these cars and it is frustrating.

- Charleston, SC, USA

problem #451

Jun 092021

Sonata

  • 57,000 miles
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving approximately 65 MPH, a clunking noise was present coming from the engine before the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was included in NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was 57,000.

- Syracuse, NY, USA

problem #450

Aug 282021

Sonata 4-cyl

  • Automatic transmission
  • 117,000 miles
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at 30 - 35 mph, the vehicle stalled while going up a hill. The contact was able to use the emergency brakes to pull over into a ditch, in order to stop the vehicle. No warning lights were illuminated. There was dark gray smoke coming from the engine and a burnt odor was detected when the contact opened the hood. The vehicle was towed to the contact's residence. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and opened a case and informed the contact that they would send her case over to NHTSA. The contact was waiting on instructions from the manufacturer on what to do with the vehicle. The failure mileage was approximately 117,000.

- Clinton, TN, USA

problem #449

Aug 262021

Sonata

  • miles
Our engine has seized up according to our mechanic. They replaced the gasket on the oil pan and found metal shavings. Then just a week later the engine seized up. We had the dealer look at at back in 2017 and they only did a software update. Does this qualify for the engine recall?

- Azle, TX, USA

problem #448

Aug 262021

Sonata

  • miles
I was driving and my vehicle started cutting out. When I hit the accelerator, the vehicle hesitated and did not want to go, I had the gas pedal push down to the floor, it eventually kicked in. I traveled a short distance and then it did the same thing, almost coming to a stop. The engine started making a rattling-banging noise and then the Malfunction indicator light came on.I was at a busy intersection and proceeded to try to make a left turn to get out of traffic and to the Dobbs repair shop across the street.As I attempted to Cross the two lanes of oncoming traffic my vehicle stalled and shut completely down. The oncoming traffic had to stop in order to avoid striking my vehicle. My vehicle was stalled blocking both oncoming lanes of traffic. I put the vehicle into -??Park-?? and restarted it by hitting the automatic start button. When I accelerated the vehicle barley rolled, maybe 5 mph? It rolled enough to remove me from danger from being stuck. I then made another immediate left turn into the Dobbs parking lot. The vehicle then began to pick up speed, I drove around to the front of Dobbs, parked the vehicle and dropped it off to get the problem diagnosed. I was called the next morning and told that it was possible engine damage and that it would have to be towed to the dealer. I called Auffenberg in Ofallon Illinois on Friday 08/27/21 at 0923hrs.and was told that I needed to speak to the service manager Bill Gillespie for approval. I left him a voice message. He never returned my call so I left a second message at 5:51 pm. On Monday 08/30/21 at 12:45 pm after still never receiving a return call, I called and left Mr. Gillespie a third voice message. In the messages I left I informed him of the problem and also that I was stranded without having another vehicle. I filed a case with Hyundai online, case #xxxx5097. I later spoke to a person who said they were told that there were 30 other cars at this dealer with blown engines and that there is a 3 month repair wait!

- Carlyle , IL, USA

problem #447

Aug 282021

Sonata

  • miles
On Sat 8/28/21, while driving, Without any warning or engine lights, the engine stopped running while I was driving on the road at 45 mph. I was able to pull over safely and the car would not restart. I had it towed to a nearby auto shop, the diagnostic shows fuel pump not turning on. I've had this car for 14 months with no issues until now. I could've been injured or crashed had I been on an interstate. It will need to be towed again to a dealership for fuel pump replacement. I've lost wages due to this incident and no idea how to pay for this costly repair.

- Middletown , OH, USA

problem #446

Jan 012021

Sonata

  • 130,000 miles
The contact owns a 2013 Hyundai Sonata. The contact stated that it was discovered that the engine was quickly losing oil even though there were no leaks found. The contact stated that there was an abnormal knocking sound coming from the engine. The vehicle was towed to the dealer who diagnosed that the engine rod bearing had failed, causing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact indicated that the vehicle was included in the NHTSA campaign number: 17V226000 (Engine) and that the vehicle had experienced the failure listed in the recall. The failure mileage was 130,000.

- Miami, FL, USA

problem #445

Aug 232021

Sonata

  • miles
When accelerating to 65 mph, the check engine light came on, and the vehicle stopped accelerating. Took the vehicle in to a mechanic, who stated there was poor acceleration at high RPM's and the car had jerking symptoms during hard throttle. For the engine diagnosis there was a fault code for the knock sensor found. Very low oil levels were in crankcase, no additional fault codes found, abnormal noises. Signs of internal engine problem low oil pressure suspected, no apparent lubricant to upper part of the engine. Recommended replacing the engine. The mechanic estimated the car was also losing oil faster than it should've. Prior to this incident occuring, the car has been regularly maintenanced at the dealership. Car was taken in to an independent mechanic to be looked at because dealership service repair did not have an opening for 2 weeks to look at the car. The lower acceleration could cause an accident on the freeway if driving at high speeds and the acceleration malfunctions without warning. No other persons have looked at the car yet. There was no lights, symptoms, or messages indicating a problem prior to this incident happening. This was the first time this incident has happened with the vehicle.

- Merced, CA, USA

problem #444

Aug 162021

Sonata

  • 78,000 miles
The contact owns a 2013 Hyundai Sonata. The contact stated while her sister was driving approximately 65 MPH, the vehicle suddenly lost power and would not accelerate with the check engine warning light illuminated. The vehicle was towed to an independent mechanic who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 78,000.

- Waco, TX, USA

problem #443

Aug 072021

Sonata

  • miles
After making a knocking noise for a few miles, the engine seized and the car completely stalled. I had to coast through traffic to stop on the side of the road. Would not start again. I towed the car to service department of Hyundai dealer in Lindon, Utah, who diagnosed a seized engine and is now assessing the seized engine for warranty coverage under the premature bearing wear recall.

- Heber City, UT, USA

problem #442

Aug 132021

Sonata

  • miles
Blinking saying turn off engine almost died on highway this is my business car in my business name I haven't had this car for a year sign says turn vehicle off it cut off in front of my house hybrid system warning

- Akron, OH, USA

problem #441

Jul 112021

Sonata

  • miles
While driving on the Mass pike my engine quit and decelerated without warning resulting in my wife and I barely making it off the road without causing an accident. There is a known flaw with this model 2013 Hyundai Sonata which caused a recall on Jan. 22,2021 that I had not received a notice on. That lack of notice could have easily caused our death that day. The dealer that has the car said the motor needs to be replaced. All owners of Hyundai Theta engines driven vehicles should be made aware before someone dies.

- Norfolk, MA, USA

problem #440

Jun 022021

Sonata

  • 125,000 miles
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 25 mph, there was a knocking sound coming from the engine compartment. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed with needing the engine replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 125,000.

- Reynoldsburg, OH, USA

problem #439

May 052021

Sonata

  • miles
My vehicle has seven recalls on Kelley blue book online everything it says on the Honda website is what-??s happening with my car the check check engine light on smoking at the tail pipe exhaust smoke excessive leaking oil suspension seatbelt and no one is helping me at the local dealership Hyundai dealership they-??ve been putting me off for months this is a very dangerous situation to have my children in the car I cannot work due to this situationI am a driver for Uber etc.

- Vallejo, CA, USA

problem #438

Jul 262021

Sonata

  • 117,000 miles
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving approximately 25 mph, the vehicle stalled without warning. The vehicle was towed to an independent mechanic and the contact was informed that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 117,000.

- Villa Rica, GA, USA

problem #437

Jul 272021

Sonata

  • 200,000 miles
The contact owned a 2013 Hyundai Sonata Hybrid. The contact stated while driving at 20-30 MPH, he heard an abnormal beeping sound and the vehicle experienced a loss of automotive power. The brake pedal was depressed but failed to respond and remained on the floorboard, the steering wheel locked, and the vehicle crashed into a fire hydrant. There was severe damage to the vehicle. The air bags did not deploy. There were no warning lights illuminated. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The contact sustained injuries in the head and sought medical attention. The dealer and manufacturer were not made aware of the failure. The approximate failure mileage was 200,000.

- Bryan, TX, USA

problem #436

Jun 162021

Sonata

  • miles
Check engine light began flashing and my 2013 Hyundai Sonata went into "limp" mode whiIe my wife was driving on the interstate. In "limp" mode it made it difficult and dangerous for her to exit the highway nearly being involved in a crash. She then "Limped" her way home. I checked the code with a diagnostic tool and a P1326 Knock Sensor Detection System code was returned. We took the vehicle to our local Hyundai dealer who reports the engine needs replaced which is part of Hyundai's recall/ campaign 17V226000. After the dealer trying on our behalf for several weeks to have the manufacturer replace the engine, the manufacturer now refuses to replace it. This is the second Hyundai I've had the engine fail on. The first one in a 2014 Sante Fe, the motor completely locked up. So what am I to do drive this one till the motor locks up on it? I dont think so!!! HELP

- Beaver Springs, PA, USA

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