10.0

really awful
Crashes / Fires:
17 / 56
Injuries / Deaths:
8 / 0
Average Mileage:
58,215 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2013 Hyundai Sonata:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #375

Sep 272020

Sonata

  • 145,000 miles
This car has so many recalls its scary. I've had my car checked multiple times for recalls from the seatbelt to the engine bearings. My engine light came on a few months ago and I've noticed this car doesn't hold oil well and I have to constantly check it. I was leaving a store on a main highway and my car statred8to jerk. A few moments later, the warning lights on my dashboard were on. I pulled off the ride and tried to park and the car wouldn't stop! I had to put the car in park in order for the car to not keep rolling down the road. The car will run while in neutral but not while in drive. The scariest thing was I thought I was going to hit a building not far from where I parked. Thank god I thought quick. I'm disappointed in the Hyundai brand. Never had I had so many issues with a car. All the repairs are super expensive for the inconvenience customers have. I like my car but with so many different recalls and issues every 6-12 months shows poor quality and its unsafe to operate. I'm unhappy I purchased this car and found 4 open recalls after it was off the lot.

- Williston, SC, USA

problem #374

Aug 012020

Sonata

  • 196,000 miles
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 18V934000 (engine, fuel system, gasoline). The contact took the vehicle to sport durst Hyundai (4507 durham-chapel hill blvd, durham, nc 27707) where he had the engine replaced under the recall. Upon return of the vehicle, the contact stated that he could hear an abnormal knocking sound from engine with the low coolant warning light illuminated. The contact also stated that white smoke would also emit from the engine. The contact then took the vehicle back to the same dealer where he was informed that the knocking was due to the wrong type of fuel in the vehicle. The contact was informed to use 89 octane fuel in the vehicle instead of 87 octane fuel. The contact switched to 89 octane fuel however, the knocking with the white smoke became more pronounced. The contact stated that on several occasions the vehicle shutoff immediately after start-up. The contact called the dealer and was informed to bring the vehcile in to be inspected. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 196,000.

- Henderson, NC, USA

problem #373

Sep 042020

Sonata

  • 100,555 miles
Driving my car 2013 Hyundai Sonata from nyc to Ohio, car overheated and shut down on interstate 80 West bound police mandated a tow to nearby mechanic where they said my thermostat along with thermostat housing was fried up. It was replaced only to 3 months later car overheated again, along with gas smells in the air vents, and stalling as well as total engine power loss. However, couple months later, recall 189 was issued but didn't resolve overheating issue, in fact made the car reacted more negatively. One more month later I was notified of Hyundai theta engine class action law suit settlement and pursued nearby dealership who said they would diagnose it, which showed 7 coders showing misfire and one for battery faulty and one for the gas rail and pipes. My dealership didn't notify Hyundai that I mentioned my car had been stalling, shutting itself down a few times and Hyundai denied my claim for repairs under this settlement which is a lifetime warranty on the engine. There is extremely something faulty with the gas piping on this engine

- Akron, OH, USA

problem #372

Feb 012020

Sonata

  • 106,000 miles
The contact owns a 2013 Hyundai Sonata. The contact stated while driving approximately 60 mph, the check engine warning light illuminated. The contact pulled over and had the vehicle towed to her residence. The contact contacted an unknown dealer and was informed that the engine needed to be replace due to coolant leaking into the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.

- Deltona, FL, USA

problem #371

Aug 142020

Sonata

  • miles
My check engine light has came on while I was driving it's just cut off on the highway 3 times.. I took it to the shop and he put it on the machine and the gas lid was to tight so he took it off and it started running as normal but the check engine light would not go off it kept saying the sensor code the next day I was driving and it started making funny noise then it cut off while making a loud knocking noise had to get the car towed kept cutting off and the noise gotten louder it will start but when U drive it cuts off it was a rod knock as the shop told the motor is no more good and my car was running perfectly fine and the sensors are really terrible in my car and had to get towed again off the highway

- Kinston, NC, USA

problem #370

Jun 012020

Sonata

  • 0 miles
The contact owns a 2013 Hyundai Sonata. The contact stated that the vehicle was at a stand still and was unable to start. The contact stated that the check engine warning light was illuminated. The contact stated after several attempts he was able to start the vehicle. The contact also stated while moving off from a traffic light, the vehicle began to hesitate. The contact parked on the side of the road. The vehicle was not drivable. The vehicle was towed to a friend's residence. The vehicle was not diagnosed nor repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA campaign number: 20V121000 (fuel system, gasoline), for which the VIN was included. The manufacturer had not been informed of failure. The failure mileage was unknown.

- Alexandria, LA, USA

problem #369

Aug 242020

Sonata

  • 126,000 miles
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at approximately 70 mph, the vehicle suddenly lost automotive power and began to stall and the check engine light began to flash on and off. The vehicle was towed to the local dealer bentley Hyundai located at 3805 university dr, huntsville, al 35816 who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 126,000.

- Huntsville, AL, USA

problem #368

Aug 152020

Sonata

  • miles
I was driving did a couple of errands and when I was coming home my car felt like it lost power and I had to pull over and get it towed home. All my lights come on, so it has power from the battery. When I go to turn the key nothing happens.

- Enterprise, AL, USA

problem #367

Aug 012018

Sonata

  • miles
A recall has been settled. We are entitled to engine repair or replacement. I have made 14 payments on a car sitting at a Hyundai dealership, in a recall that is officially settled, and it won't/doesn't run and they won't help at all. They replaced my dipstick....light came on...replaced my oil fill cap...repeat....

- Damascus, MD, USA

problem #366

Aug 172020

Sonata

  • 140,000 miles
I was driving to work on a highway, approximately 7:15am I started smelling something burning. My car was bucking. I went to pull over when my car turned a sharp right into trees. The car was completely consumed by flames.

- Washington, NJ, USA

problem #365

Aug 092020

Sonata

  • 74,000 miles
I was driving vehicle after getting gas and I say within 15 minutes after, vehicle started shutting down and noise started to come from the engine

- Brooklyn, NY, USA

problem #364

Jul 272020

Sonata

  • miles
Car cut off and engine seized

- Washington Dc, DC, USA

problem #363

Aug 012020

Sonata

  • 30 miles
My car consumes a lot of oil and gas.. check engine light will not stay off. My gas cap will not click at all for some reason. I believe this car is malfunctioning and has ruined my engine. My car started rattling really loud while accelerating on a busy road, I was scared.

- Little Rock, AR, USA

problem #362

Aug 022020

Sonata

  • 170,000 miles
The contact owned a 2013 Hyundai Sonata. The contact stated that while driving approximately 70 mph the driver noticed the odor of fuel before smoke was present inside the cabin of the vehicle. After parking flames suddenly engulfed the engine compartment. The fire department was called to the scene and extinguished the flames. A fire report was taken at the scene and the vehicle was towed away. During the incident, the vehicle was destroyed. The cause of the failure was not determined. The contact indicated the engine was recently replaced under a NHTSA recall campaign. No further information was available. The local dealer and manufacturer were not yet notified of the failure. The VIN was not available. The failure mileage was 170,000.

- North Chesterfield, VA, USA

problem #361

Jul 222020

Sonata

  • 126,000 miles
Vehicle engine stalled at stoplight. Had towed to local mechanics shop for evaluation. After sitting overnight the car was driven approx 10-15 miles and it ran ok. Several weeks later, on about July 22, 2020 the engine shut down at a stop light, 6 lane road. Car pushed to side of road and towed to mechanics shop. Following morning when mechanic cranked the car the engine knocked! the mechanic, who is a certified 'master mechanic' said it was a rod knock. Could only be repaired with new engine. The car has 126,000 miles. The car was put into service brand new as my son'E business car furnished by his company. At 90,000 miles the car was wholesaled to me for my grandson. We have complete maintenance and oil changed records for entire life of car. We contacted the dealer who informed us we would have to deliver the car and pay $130 for them to evaluate and they were very discouraging that Hyundai would honor any kind of warranty. We learned there was a class-action lawsuit involving these engine failures so we intend to pursue that course of action. Very, very disappointed in the quality of Hyundai and their response.

- Mandeville, LA, USA

problem #360

Jul 222020

Sonata

  • 100,900 miles
While driving down the highway at 55 mph a warning for the hybrid system appeared on the middle screen between the gauges along with an audible chime instructing to safely pull over and stop the car. After pulling over and turning off the car I was unable to restart the vehicle. Display stated the hybrid battery was low and not to start the engine. After having the car towed to the dealer, the dealer stated the engine was seized. The car had been serviced as recommended since purchase. I am the original owner. There were no warning signs of complete engine failure. I have since learned that Hyundai Sonata had a recall for engine failures, but my model was not included.

- Graham, NC, USA

problem #359

Jun 052020

Sonata

  • 148,000 miles
I was at a fast food drive thru I had my car in park because the line was long once I tried to pull up my wouldnt move the gears was sliding up and down and I didnt understand why. I had my kids in the car 4 hours later a tow truck came and tow the car and it cost me $100 bucks its been two months and my car still do not shift

- West Palm Beach, FL, USA

problem #358

Jul 232020

Sonata

  • miles
Yesterday I was driving and out of nowhere my car shut off and all the lights came on but the crazy part is. The car still was moving and didn't stop until I stopped and pulled over.(so weird) I turned the car off and started it back up. It came on with no problems but no check engine light is on and it's flashing. I never see a flashing check engine light. Back to the story I'm driving but I can only go a certain speed or the car would stall and jerk like it's about to cut off. I did not repeat did not stop until I made it home lol. The whole time driving it kept stalling. In order for me to get home I had to jump on the highway but I took back roads just because I was scared the car would stop on the highway.O and don't let me stop at a red light hunni, it's taking its time to get up some speed. This the second or third time it did that but this time the check engine light came on. Is this under a recall? if not it definitely should be because that was so [xxx] scary driving. That was the longest 23 mins ever lol. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Pineville, NC, USA

problem #357

Jul 232020

Sonata

  • 138,000 miles
I was driving vehicle at about 30 mph on main road and vehicle shuts off while I was driving. I attempted to get a jump engine does not start. Weird smell coming from engine.

- Baltimore, MD, USA

problem #356

Oct 022018

Sonata

  • miles
I and my husband both own Hyundai's. we both have been having major engine issues with both vehicles consuming an incredible and abnormal amount of oil leaving us to have to put in over more than a gallon or more of oil into each vehicle. This has caused us much lost time in being able to enjoy our vehicle. After both vehicles completing oil consumption test, both vehicles recvd engine block replacements. This has not fixed the problem. Both vehicles have reverted back to doing the same thing. The issues stated back up after about a year. We have had to not drive the cars, put the cars in the shop, rent other vehicles to drive while at the same time have to pay the vehicle monthly payments. This is unfortunate because the manufacturer, Hyundai on purposely selling damaged cars and leaving the thousands of owners of these vehicles to have to deal with the unflux of issues that it has and continue to cause. Both vehicles are now back to square one with both needing to go back into the shop for more engine work whatever that may entail. The dealership has informed us that they do not have any vehicles for us to use or borrow while our vehicles are being maintenance. This is another inconvenience because now we have to pay the car note, rent a vehicle and possibly pay for any maintenance and then have to deal with the same manufacturer to try to get reimbursed. This has been nothing short of a nightmare. We want justice and we want the manufacturer Hyundai to be held accountable for their mischeavous and selfish actions. This has been ongoing but the vehicle went into the shop for new engines in late 2018 and my husband after mine. We could not afford to have both vehicles to be in the shop at the same time.

- Suitland, MD, USA

Read the next 20 complaints »