The recall for Hyundai, campaign953 was to install engine software update for all Sonata vehicles from 2011-2018 with a 2.4L gdi. I had the engine recall software update done on 3/26/19. This was intended as a warning system in the event of engine failure. On 4/15/19, while driving on the freeway in los angeles, my engine seized up, and put my life at risk. The software update did not work, and there was no warning at all. If I had not been in the right lane, and able to steer over into a very narrow shoulder of the freeway, I could have been seriously injured or worse. The car was towed to my mechanic's lot near me, since it was a Sunday evening, and Hyundai was not open. The next day, my mechanic did start the car, and said it should be fine to drive it the short distance to the Hyundai dealer, less than 2 miles away, since it was a warranty situation. I got one block, and the engine seized up again. I had it towed the 2 miles to the dealer. They discovered the engine had to be replaced, which took almost 4 weeks. No explanation of the software update failure. Since getting the car back on May 7,2019- I have had total anxiety, and fear the same issue could happen. I had a severe panic attack on the freeway on May 10, that was terrifying, and a friend had to stay on the phone with me until I got to work. I have contacted the Hyundai Corp. Legal dept. Through an attorney, and there has been no satisfaction in compensation or consideration for the fact that due to their faulty engine, and recall software failure, they put my life at risk! the customer care dept. Is the worst I have ever experienced with any company, and I am now at extreme financial loss. The re-sale value has plummeted, and I now have financial stress being forced to get another car I feel safe in. I have lost total confidence in Hyundai. This was a terrible nightmare that is not being resolved! help!

- Sherman Oaks, CA, USA

The engine completely shuts off while driving and/or at a stop. All the lights in the dashboard come on. This has happened on the freeway, on the streets, when I pulled into my driveway, and partially on a train track. The attached picture is just of one of moments I captured on video when the engine died.

- Chatsworth, CA, USA

The contact owns a 2013 Hyundai Sonata. While driving on the interstate at 70 mph, the engine seized. The vehicle was pushed off the road to the shoulder by a highway police vehicle. The vehicle would not restart and was towed to an independent mechanic. The mechanic informed the contact of an unknown recall and stated that the vehicle could not be repaired. The mechanic stated that the motor locked up and the manufacturer was aware of the failure. Five star Hyundai of macon (3010 riverside dr, macon, ga 31210, (478) 345-8927) informed the contact to have the vehicle towed to their facility to be diagnosed. The manufacturer was contacted. The failure mileage was 175,000. Consumer stated defective parts were available at the dealer.

- Sentobia, MS, USA

Driving car it just died no dash lights came on tried to charge start it did not work replaced battery soon as car tried to start smoke everywhere smell of burning wires

- Lebanon, CT, USA

The contact owns a 2013 Hyundai Sonata. While driving on an exit ramp, the vehicle lost power and the check engine indicator flashed. The contact was able to steer the vehicle and coast to the side of the road. After waiting for ten minutes, the contact restarted the vehicle, but it shut off four times before he reached his destination. The vehicle was taken to sheehy Hyundai of waldorf (2910 crain highway, waldorf, md 20601, (301) 812-3318) where it was kept for a month and the battery was replaced. The contact was able to get a loaner vehicle after much hassling. The failure recurred four weeks later and the vehicle was taken back to the dealer. The manufacturer had not been contacted. The failure mileage was unknown.

- Clinton, MD, USA

Driving down the road at about 55 mph and the car quit didn't make no noise or anything wouldn't start back so had it towed to the nearest garage and they said the motor was locked

- Richwood, WV, USA

Knocking sound from engine an no getting gas flow

- Garfield, NJ, USA

I was driving at about 30 mph, I came to a turn and when I slowed down I lost power from the engine. The radio and headlights still functioned for a while after but eventually went out. Engine burns oil faster than any other car I have owned, also since I have been driving this car oil is usually always burnt or black from previous oil change.

- Hillside, IL, USA

We were driving down the highway doing 65-70 mph we the the engine just stopped out of no where. I am glad we weren't hit by a semi and killed.we made it to the shoulder and call usaa. The car was towed home then to the dealership the next morning because of it being a Sunday. I waited all day, then I called them seems the engine had seized, they weren't sure why. They sent it into Hyundai and eight days later I still haven't gotten an answer.

- Oklahoma City, OK, USA

My lights have been continually blowing for well over a year almost 2.every 2 or so months I ve had to replace them.dealer said they couldnt do anything im still replacing bulbs.tje control arm on the passenger side gabe me problems.was tlod warranty was out jad to pay for repairs.was drivi.G the car it just qyot on me and started smoking.would not crank.took to auto shop said it was hje motor

- Mesquite, TX, USA

I took my car in to the hyundia dealership for a recall for heavy oil consumption; they told me the catalytic converter went out because it was clogged, I told them if it was clogged it was due to the oil loss that made it way into the catalytic converter. The hyundia corporation refused to fix the engine or catalytic converter.

- Evergreen Park, IL, USA

After having the car serviced and any applicable recalls done and being told our car was safe and did not need an engine replacement, in May. In September are car begin to knock in the engine compartment we went and it needed the engine to be replaced put in another engine and it wouldn't work so they had to put in another. So even after our car was cleared by one Hyundai facility it still needed two engine replacements. Immediately after the car was returned the air conditioner begin to fail because of something during the engine replacement. Hyundai has been less than forthcoming and very difficult about getting all this fixed correctly. We are still attempting to get Hyundai to correct whatever was incorrectly done. The car was obviously in motion at the time.

- Athens, TN, USA

The contact owns a 2013 Hyundai Sonata. While driving approximately 30 mph, the contact heard a clicking noise coming from the engine. The contact stated that the vehicle began to shake when the engine was started. As time went on, the vehicle began to lose acceleration, the rpms decreased, and the vehicle lost power. The vehicle was towed to an independent mechanic who diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The approximate failure mileage was 103,000.

- Tallahassee, FL, USA

I purchased my vehicle from CJ auto loans and financed through credit acceptance back in October of 2018. I was not informed from neither credit acceptance nor CJ auto loans that the car had a engine recall. In June of 2019 the car would not start or turn over after being parked at a friends house. I got the car towed to my mechanic where he informed me that the car engine ceased. When I purchased the car I also purchased a vehicle warranty. The warranty came to look at the vehicle and informed me that they could not fix the car. But, I was never informed from the warranty company that the engine had a recall for the make year and model of the car. I have lost lots of money and even was was forced to do a voluntary repo.

- Detroit, MI, USA

I was driving my car at approx 50mph in traffic. I gave the engine gas as I changed lanes into an express lane. In the middle of changing lanes, the engine shuts down and the dashboard lights up (battery, oil, engine, etc.). had the car towed home to inspect. Unable to locate any problems. Car currently at dealership awaiting inspection. I was never informed of a recall, or that this problem is so common. Please help us!!!

- Minneapolis, MN, USA

1. steering wheel: Makes a clicking noise when making any turn; sounds like loose change 2. car stops while driving: As I was driving the car shut down on me, only thing working was the electric (radio still plays)

- Sanford, NC, USA

I'm leasing my car and I haven't had it a total year yet, I was driving on my way to work at 10:50pm and all my dash boards lights came on and my car also slowed down I tried hitting the gas and nothing happened. I was on the highway and thank god it was a gas station I could pull into and by the time made it into the gas station my car turned just stopped completely my starter has gone out, and now my engine is locked up!! I had to get it towed home II want to know if there has been a recall on my car!

- East Chicago, IN, USA

The contact owns a 2013 Hyundai Sonata. While driving approximately 70 mph, the vehicle shut down and the check engine indicator illuminated. The vehicle was towed to the contact's residence. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 150,000.

- Halton City, TX, USA

I was driving my car home from work and all of a sudden my car jerked and the RPM guage went to zero and the air conditioner stopped and the loss of traction light came on upon killing the car and restarting it it drove fine with no problem. Took it to dealer to inspect and to check and fix recalls and was told that they changed the oil for the recall on my vehichle and they could not find anything wrong with car since it was not acting up at that time. Week later it done it again and took to dealership to check and was told it came with code for crankshaft sensor and 10 minutes later was told that was not the problem it was a faulty ECM and replaced it. A week later done the exact same thing and they could not find anything wrong after keeping it for a month. Took the car to another auto mechanic and was told they could not figure out what was wrong with car unless it was acting up. Now here I am driving a car that will act up occasionally and now it seems that it getting worse when I stopped and started up a hill it sounded like metal on metal clanging and have very suspicious feeling it has something to do with the gdi engine recall but cant get anyone to figure out what it is since it's so hard to drive a car acting up in city limits when it does not want to go unless you got the gas pedal to the floor. Unsure if it is recall or something else and dealership dont know how to fix

- Marietta, MS, USA

Slow detearating ability to maintain hiway speed. Literally in a matter of 1/2 hour motor became noisy/vibrating...eventually became unresponsive and had to hope to god I could make it to a town. I was stranded in middle of ks. Cheapest tow was $800 to get dealership...found out I'm not alone...

- Op, KS, USA