10.0

really awful
Crashes / Fires:
17 / 56
Injuries / Deaths:
8 / 0
Average Mileage:
58,215 miles

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« Read the previous 20 complaints

problem #255

Apr 102019

Sonata

  • 74,000 miles
Car engine shut off without any warning while driving at around 30-40mph. Was able to restart car but engine shut off again after driving a short distance. Car engine was able to start once more and allowed me to travel to my destination. Later in the day, the car engine shut off while driving again at around 30-40mph during rush hour traffic in a 2 lane extremely busy road and did not restart until a tow truck was able to start the car somehow. Drove the car to a Hyundai dealership where they stated that the engine had completely seized and does not start. During the whole ordeal no check engine or other warning lights were displayed on the dash. Each time the engine shut off there was no warning except the sudden loss of power. Each time the engine shut off the car was in motion and had a high potential of causing an accident.

- West Hills, CA, USA

problem #254

May 272016

Sonata 4-cyl

  • 43,570 miles
The contact owns a 2013 Hyundai Sonata. While driving at an unknown speed, the check engine indicator illuminated. The vehicle was taken to pohanka Hyundai of fredericksburg (540-322-2298, located at 5200 jefferson davis hwy a, fredericksburg, va 22408) where the engine replaced and check engine indicator were repaired. The details of the repair were not provided. Afterwards, the contact heard unusual noises coming from the front end of the vehicle without warning. The contact later received notification of NHTSA campaign number: 17V226000 (engine and engine cooling) and took the vehicle to antwerpen Hyundai catonsville (410-747-3333, located at 6440 baltimore national pike, catonsville, md 21228). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 43,570.

- Gwynn Oak, MD, USA

problem #253

Mar 282019

Sonata

  • 170,000 miles
The contact owns a 2013 Hyundai Sonata. Almost two years ago, the vehicle was taken to mccarthy olathe Hyundai (located at 681 N rawhide, olathe, ks 66061, (913) 324-7200) to be inspected per NHTSA campaign number: 17V226000 (engine and engine cooling). At the time of inspection, there was no failure with the engine and the vehicle was released to the contact. Recently, the contact stated that the vehicle began to drive hesitantly. The contact stated that the vehicle was driving hesitantly especially when attempting to traverse a hill. The vehicle was taken to reed Hyundai (located at 7050 w frontage rd, merriam, ks 66203, (913) 642-9600) to have an oil consumption test performed. After 1,000 miles of driving, the engine consumed a quart of oil. The contact was informed that the oil consumption was normal. The vehicle received no further tests and was not repaired. The manufacturer was contacted. The approximate failure mileage was 170,000.

- Bonner Springs, KS, USA

problem #252

Apr 052019

Sonata

  • 90,000 miles
An engine software update was added to my Sonata to prevent non-collision engine fires. The software was necessary after a manufacturing defect required a recall for inspection that Hyundai admitted were not all done correctly. If the right conditions are detected, the engine computer will force the engine into a low output condition for a limited time so I can "limp the car to a dealer for repairs". so knowing my car may shut down on me, I can no longer drive this car anywhere except around town. I cannot take the chance on driving the car to on vacation or to visit family 3 states away knowing I may not get there or may not get home. Hyundai needs to fix the affected vehicles instead of hiding the defects behind a "product improvement campaign".

- York Haven, PA, USA

problem #251

Feb 272019

Sonata

  • 72,000 miles
The contact owned a 2013 Hyundai Sonata. While driving approximately 35 mph and attempting to stop, the brake pedal traveled all the way to the floorboard. As a result, the contact rear ended the preceding vehicle. A police report was filed and there were no injuries. The vehicle was destroyed and towed to the police impound lot and later retrieved by the insurance company. The vehicle was not taken to the dealer for diagnostic testing. The contact received a recall notification for NHTSA campaign number: 18V934000 (engine, fuel system gasoline) after the crash. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 72,000.

- Orlando, FL, USA

problem #250

Mar 112019

Sonata 4-cyl

  • miles
LAST YEAR 2017 WE HAD CAR IN FOR INSPECTION AND IT ALSO HAD A RECALL AT TIME. DO THE INSPECTION AND RECALL. RECALL WAS FOR METAL SHAVINGS IN THE ENGINE COMPARTMENT. WE GOT VEHICLE BACK AND WAS TOLD EVERYTHING WAS FINE. THIS YEAR 2018 AFTER AN OIL CHANGE AT JIFFY LUBE THERE WAS AN ENGINE NOISE. THEN WE GOT A RECALL ABOUT THE COMPUTER CHANGE WITH THE BEARING WEAR ISSUE'S WE HAD THE OIL CHANGED BEFORE WE TOOK IT IN NOT FOND OF SERVICE AT FAULKNER. SO THEY WERE TO DO THE RECALL AND TO PLEASE CHECK THE ENGINE NOISE WE STILL HEAR IT ONCE AND A WHILE. WE ALSO DID A CASE WITH HYUNDAI WITH ENGINE NOISE ISSUE AND THE FACT THAT THIS LAST RECALL WAS NOT A FIX IT WAS A COVER YOUR [XXX] RECALL. I DID NOT WANT ANYONE IN MY FAMILY DRIVING A CAR THAT THE ENGINE COULD JUST SLOW DOWN ON THE HIGHWAY. CAR IS USED FOR LONG DISTANCE DRIVING TO AND FROM WORK.. 200 MILES A DAY. DOING 70 -75 ON HIGHWAY THINKING THAT THE ENGINE COULD SLOW DOWN AND YOU HAVE TRACTOR TRAILERS ON YOUR BUMPER DOES NOT GIVE ME A WARM AND FUZZY FEELING. AFTER WE TOOK IT IN FOR THIS RECALL THEY TOLD US THEY COULD NOT CHECK THE ENGINE FOR METAL SHAVINGS DUE TO THE FACT THAT WE JUST CHANGED THE OIL. NOW IF THIS IS THE CASE WHY DID THEY NOT TELL US THIS THE LAST TIME THEY "CHECKED THE ENGINE" THINKING THEY DID NOT CHECK IT CAUSE THEY DID NOT CHANGE THE OIL. I DON'T KNOW ABOUT YOU BUT I STILL DO NOT FEEL SAFE IN THIS CAR. WHAT CAN BE DONE AT THIS POINT? THE CAR HAS 140,000 THOUSAND MILES AND OTHER THEN THIS ENGINE IT MIGHT LAST ANOTHER COUPLE YEARS. THE ENGINE MAKES THE NOISE WHILE SITTING STILL, BUT NOT ALL THE TIME. NOBODY AT THE DEALER WANTS TO TAKE THE CAR AND DRIVE IT FOR A WHILE. THE CASE WAS CLOSED AFTER WE TOOK THE CAR TO DEALER FAULKNER OF HYUNDAI BECAUSE THEY COULD NOT CHECK FOR ENGINE METAL. THIS WAS MARCH OF 2019. I DO NOT HAVE THE CASE NUMBER BECAUSE OF THIS THE CAR HAS NO RESALE VALUE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Middletown, PA, USA

problem #249

Mar 302019

Sonata

  • miles
Traveling on I95 in Maryland, going approximately 75mph in the far left lane, the car just completely died on me. Had no power at all. Prior to dying, there was a loud clicking like sound. Fortunately, I was not rear ended by a car following too closely. Was able to pull off to the left shoulder. After several minutes, I started the car up... car was rattling, before dying again. Tow truck operator checked my oil and noticed metal shavings.

- Pasadena, MD, USA

problem #248

Mar 292019

Sonata

  • miles
The contact owned a 2013 Hyundai Sonata. While driving 25 mph, the contact smelled smoke. The contact pulled the vehicle over and it caught fire from the engine compartment. There were no warning indicators illuminated. The vehicle was totaled and towed from the scene. A police report was filed. The fire department extinguished the fire. There were no injuries. The vehicle was not diagnosed. The dealer and manufacturer were not made aware of the failure. The failure mileage was unknown.

- Brea, CA, USA

problem #247

Jan 012019

Sonata

  • 109,000 miles
The contact owns a 2013 Hyundai Sonata. The contact stated that he smelled a fuel odor inside the vehicle. The vehicle was taken to wolfchase Hyundai (7727 us-64, memphis, tn 38133, (901) 435-9400) and the engine was replaced under a warranty. After the repair, the fuel odor returned and the check engine indicator illuminated. The vehicle was taken back to the dealer. The contact stated that the vehicle was included in NHTSA campaign number: 18V934000 (engine, fuel system, gasoline); however, the dealer ignored it and charged the contact over $1,000 for the repair. The vehicle had not been repaired again and the fuel odor remained. The manufacturer had not been contacted. The failure mileage was 109,000.

- Memphis, TN, USA

problem #246

Feb 092018

Sonata

  • 83,000 miles
The contact owns a 2013 Hyundai Sonata. The contact stated that the vehicle stalled several times without warning. Keffer Hyundai (9010 E independence blvd, matthews, nc 28105, (704) 247-5645) indicated that the engine assembly failed. The vehicle was repaired per NHTSA campaign number: 17V226000 (engine and engine cooling); however, the failure continued. The vehicle was at a repair facility and the contact was waiting for the manufacturer to send an engineer to follow-up. The VIN was not available. The approximate failure mileage was 83,000.

- Charlotte, NC, USA

problem #245

Mar 082019

Sonata

  • 62,000 miles
Had engine replaced less than 60 days ago-experiencing indications of gas pedal losing power. Took to Hyundai in huntsville Alabama-service man chris said he could not find anything wrong-suggest filter service and brake line flushing-spent over $220 for the wrong things-scared to drive vehicle after receiving recall letters in mail two days later-this is a recall on a new engine"?"-losing power while driving with my children-I took it in to dealer and they treated my situation as nothing. I am documenting everything

- Huntsville, AL, USA

problem #244

Mar 042019

Sonata

  • miles
The contact owns a 2013 Hyundai Sonata. The contact stated that the engine seized without warning. The vehicle was unable to be driven and was towed to bentley Hyundai (3805 university dr, huntsville, al 35816, (256) 713-0505). The dealer indicated that they serviced the vehicle per an unknown recall campaign; however, the contact was uncertain if the part replaced was a newly designed oem engine assembly. After the dealer's repair, the vehicle continued to slowly accelerate. The dealer was unable to determine a permanent remedy. The contact later received notification of NHTSA campaign number: 18V934000 (engine, fuel system, gasoline). The manufacturer was notified of the failure. The failure mileage was not available.

- Huntsville, AL, USA

problem #243

Feb 132019

Sonata

  • miles
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 18V934000 (engine, fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (piazza Hyundai of West chester, 1360 wilmington pike, West chester, pa 19382, (610)-399-3100) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Philadelphia, PA, USA

problem #242

Mar 102019

Sonata

  • 83,500 miles
I was driving down the road my car stalled and I pulled off to the side of the freeway. I pushed my push to start button and nothing happened. I pushed it again and the car started right up with no weird sounds. Then I pulled back into the freeway and got off at the next exit to check the oil. I wasn't due for an oil change for another 500 miles, the oil was low so I added a quart that I bought from the chevron I pulled into. I then got back on the freeway but my car would not shift, so I changed it to manual mode and started shifting myself and it got up to like 60 mph but then wouldn't accelerate any more even with my foot all the way down. I continued for a short period of time until the car started to sound like it was going over those bumps in the road that are meant to keep you awake. Once I pulled off the freeway the car began to make an extremely loud knocking sound. I parked it off to the side and called a mechanic out to look at it. He found metal shavings in the oil (as seen in the photos attached) and told me I needed a new engine.

- Modesto, CA, USA

problem #241

Feb 282019

Sonata

  • 101,000 miles
The contact owned a 2013 Hyundai Sonata. The contact stated that he smelled fuel fumes inside the vehicle while driving 65 mph on the highway. When he arrived home, the contact smelled smoke and saw flames under the hood of the vehicle. The contact exited the vehicle and the fire department arrived to extinguish the fire. The vehicle was destroyed. The contact previously called gray epperson Hyundai (4100 apd 40, cleveland, tn 37311, (423) 464-4881) about the smoke odor and was informed not to worry. The dealer stated that they could schedule an appointment for the following week. After the failure, the contact called the dealer again and informed them about not being taken seriously the first time. The contact referenced NHTSA campaign number: 18V934000 (engine, fuel system, gasoline), but he did not receive a notification. A police report was filed and there were no injuries. The cause of the failure was not determined. The failure mileage was 101,000.

- Chattanooga, TN, USA

problem #240

Mar 012019

Sonata

  • 109,000 miles
Steering coupler was recalled and replaced at around 80,000, engine failed at 106,000ish and was replaced by Hyundai with remanufactured motor, steering is making noise again and acting exactly like before related to the steering column coupler. Noticed a lot of complaints about steering failure issues after engine replacement. Also, voiced concerns about repetitive failure of rear light bulbs and what appears to be faulty poor quality light plugs or too light of wiring for lights on car; nothing done a peacock Hyundai in columbia to check matter or remedy matter. Peacock Hyundai is now stating that the steering column has failed on a 5 year old car requesting approximately $1600 to replace on issue that is acting like coupler problem; one of the Hyundai people in the bay said that is a coupler issue and the other jumped in and said it wasn't. note: This vehicle had said coupler repaired under warranty; engine failed and was replaced at 106,000 due to shavings in engine (recall or service bulletin), now this reoccurrence of a steering issue has occurred just after the engine replacement. Just to pass this one as well; car has had two brake jobs within two years and I drive conservatively.

- West Columbia, SC, USA

problem #239

Feb 222019

Sonata

  • 65,000 miles
I was leaving a parking lot and my gear shift would not move, I had to put a pair of scissors in the shift lock so it would move, then my brake lights went out. I havent had it fixed yet. My engine blew also a few years ago, I had that fixed but I should not be having issues like this. It may be the brake light switch or the shifter cable

- Tampa, FL, USA

problem #238

Nov 252018

Sonata

  • 200,000 miles
After a service recall to remove metal shavings from the engine in March of 2018, we purchased a new primary vehicle and this vehicle was used sparingly. We have driven this car no more than 3K miles since the recall, and after driving it a on a thousand mile round trip to visit family in November I began hearing engine knocking and the engine stalled on me several times. Based on the most recent recall for 2013 Hyundai Sonatas which is some software update that is supposed to detect engine knocking, it appears a bearing has failed in the engine, either as a result of or in spite of the service performed last year. My fuel economy in the car has plummeted, presumably as a result of a blown cylinder, and oil now leaks from parts unknown. Upon contacting Hyundai's customer care center it seems this engine failure is not covered by any recall, even though it is quite obvious this is a common problem based on researching complaints here. My wife had her car serviced religiously, and I have a 1998 truck that has more miles and less engine problem than this car has had. We are leaving this car parked in the driveway because it is unsafe to travel on the streets, and Hyundai will not tow it to the closest dealership. Based on the sheer number of complaints that are similar, Hyundai should be required to fix any engines that have failed or seized as a result of faulty bearings.

- Troutman, NC, USA

problem #237

Feb 142019

Sonata

  • 90,000 miles
While accelerating on a busy road suddenly my vehicle stalled, multiple warning lights came on, and I was unable to restart my vehicle. I was able to keep control of the vehicle but all options to accelerate or continue driving were gone. There was no advanced indicators that this was going to occur.

- Farmington, UT, USA

problem #236

Feb 112019

Sonata

  • 78,000 miles
The contact owns a 2013 Hyundai Sonata. While driving approximately 15 mph, the vehicle stalled without warning. The dealer was not contacted. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 78,000.

- Baltimore, MD, USA

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