10.0

really awful
Crashes / Fires:
17 / 54
Injuries / Deaths:
8 / 0
Average Mileage:
59,302 miles

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« Read the previous 20 complaints

problem #263

May 272019

Sonata

  • 65,000 miles
While driving on a highway 60 mph my vehicle began to stall and turn off. The vehicle mileage decrease and the car completely turned off I was unable to place hazards lights on or signals because the power on the vehicle had turned off. Upon pulling over the following day trying to start vehicle it began to smoke. It did not crank or make any noise just smoke coming up from the hood. This an result to safety recall NHTSA # 17V226000 or safety recall # 162. Which is wear within the engine. Engine failure may result in a vehicle stall, increasing the risk of a crash. Thankfully I did not crash but my vehicle stalled and completely shut off with no power to dash/radio etc which is a very dangerous occurrence.

- Sunrise, FL, USA

problem #262

May 152019

Sonata

  • 98,000 miles
Got an oil change @ valvoline in lexington, ky on April 22, 2019. 3 weeks later my engine seized up due to not having a drop oil on May 15 th.

- Frankfort, KY, USA

problem #261

Mar 272019

Sonata

  • miles
2013 Hyundai Sonata consumer writes in regard to Hyundai Sonata safety recall vehicles engine and ask when repair will be made to vehicle.

- North Plainfield, NJ, USA

problem #260

Mar 282019

Sonata

  • 100,000 miles
The engine completely stalled while I was driving down the interstate at 68 miles per hour. The engine failure happened suddenly without warning as I was trying to accelerate down the interstate. At the moment the engine failure occurred there was various dashboard lights on my car that illuminated - including the engine oil pressure warning light and the malfunction indicator lamp. I maneuvered the car to the off-ramp and then parked on the right shoulder. The engine was visibly vibrating and shaking at this point before I turned off the ignition. Any attempts to start my car again were unsuccessful and a tow to the Hyundai dealership was needed.

- Irving, TX, USA

problem #259

Apr 182019

Sonata

  • miles
Takata recall my 2013 Sonata has been making a knocking noise for a couple of months I have taken my car up to savannah Hyundai on abercorn several times. They told me they didn't see anything wrong with my engine. Now for the last two have been putting oil in my car every two days. It's oil leek and no one can seem to tell me what's wrong

- Savannah, GA, USA

problem #258

Jan 082019

Sonata

  • 160,000 miles
The Sonata is going to throw a rod around 100000 the company knows this but does not care if you have one get rid of it do not buy mine threw a rod on the highway

- Elizabethtown, KY, USA

problem #257

Apr 142019

Sonata

  • miles
The contact owns a 2013 Hyundai Sonata. Prior to purchasing the vehicle, the contact was not informed that it was included in NHTSA campaign number: 18V137000 (seat belts, air bags) and service campaign number: 953 (ECM & cluster update-engine monitoring logic product improvement). Shortly after it was purchased, the vehicle stalled without warning due to engine failure. Auffenberg Hyundai (1300 central park dr, O'fallon, il 62269, (618) 622-9001) was notified of the failure and was to follow-up with a response within 48 hours from the manufacturer. The contact was left without a vehicle and was waiting for the dealer and the manufacturer to determine if there was an option of a loaner vehicle. The manufacturer was notified of the failure and was to provide a follow-up response to the dealer and the vehicle owner. The failure mileage was not available.

- St. Louis, MO, USA

problem #256

Nov 012018

Sonata

  • 120,000 miles
The contact owns a 2013 Hyundai Sonata. While operating the vehicle, the check engine indicator illuminated and a knocking noise was present coming from the engine. Upon inspection, it was discovered that the engine oil was extremely low. The contact indicated that oil was added every two days due to excessive oil consumption. The vehicle was taken to fred beams Hyundai of flemington (180 us 202, building B, flemington, NJ), but the cause of the failure could not be determined. The manufacturer was notified and did not assist. The failure mileage was 120,000.

- Flemington, NJ, USA

problem #255

Apr 102019

Sonata

  • 74,000 miles
Car engine shut off without any warning while driving at around 30-40mph. Was able to restart car but engine shut off again after driving a short distance. Car engine was able to start once more and allowed me to travel to my destination. Later in the day, the car engine shut off while driving again at around 30-40mph during rush hour traffic in a 2 lane extremely busy road and did not restart until a tow truck was able to start the car somehow. Drove the car to a Hyundai dealership where they stated that the engine had completely seized and does not start. During the whole ordeal no check engine or other warning lights were displayed on the dash. Each time the engine shut off there was no warning except the sudden loss of power. Each time the engine shut off the car was in motion and had a high potential of causing an accident.

- West Hills, CA, USA

problem #254

May 272016

Sonata 4-cyl

  • 43,570 miles
The contact owns a 2013 Hyundai Sonata. While driving at an unknown speed, the check engine indicator illuminated. The vehicle was taken to pohanka Hyundai of fredericksburg (540-322-2298, located at 5200 jefferson davis hwy a, fredericksburg, va 22408) where the engine replaced and check engine indicator were repaired. The details of the repair were not provided. Afterwards, the contact heard unusual noises coming from the front end of the vehicle without warning. The contact later received notification of NHTSA campaign number: 17V226000 (engine and engine cooling) and took the vehicle to antwerpen Hyundai catonsville (410-747-3333, located at 6440 baltimore national pike, catonsville, md 21228). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 43,570.

- Gwynn Oak, MD, USA

problem #253

Mar 282019

Sonata

  • 170,000 miles
The contact owns a 2013 Hyundai Sonata. Almost two years ago, the vehicle was taken to mccarthy olathe Hyundai (located at 681 N rawhide, olathe, ks 66061, (913) 324-7200) to be inspected per NHTSA campaign number: 17V226000 (engine and engine cooling). At the time of inspection, there was no failure with the engine and the vehicle was released to the contact. Recently, the contact stated that the vehicle began to drive hesitantly. The contact stated that the vehicle was driving hesitantly especially when attempting to traverse a hill. The vehicle was taken to reed Hyundai (located at 7050 w frontage rd, merriam, ks 66203, (913) 642-9600) to have an oil consumption test performed. After 1,000 miles of driving, the engine consumed a quart of oil. The contact was informed that the oil consumption was normal. The vehicle received no further tests and was not repaired. The manufacturer was contacted. The approximate failure mileage was 170,000.

- Bonner Springs, KS, USA

problem #252

Apr 052019

Sonata

  • 90,000 miles
An engine software update was added to my Sonata to prevent non-collision engine fires. The software was necessary after a manufacturing defect required a recall for inspection that Hyundai admitted were not all done correctly. If the right conditions are detected, the engine computer will force the engine into a low output condition for a limited time so I can "limp the car to a dealer for repairs". so knowing my car may shut down on me, I can no longer drive this car anywhere except around town. I cannot take the chance on driving the car to on vacation or to visit family 3 states away knowing I may not get there or may not get home. Hyundai needs to fix the affected vehicles instead of hiding the defects behind a "product improvement campaign".

- York Haven, PA, USA

problem #251

Feb 272019

Sonata

  • 72,000 miles
The contact owned a 2013 Hyundai Sonata. While driving approximately 35 mph and attempting to stop, the brake pedal traveled all the way to the floorboard. As a result, the contact rear ended the preceding vehicle. A police report was filed and there were no injuries. The vehicle was destroyed and towed to the police impound lot and later retrieved by the insurance company. The vehicle was not taken to the dealer for diagnostic testing. The contact received a recall notification for NHTSA campaign number: 18V934000 (engine, fuel system gasoline) after the crash. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 72,000.

- Orlando, FL, USA

problem #250

Mar 112019

Sonata 4-cyl

  • miles
LAST YEAR 2017 WE HAD CAR IN FOR INSPECTION AND IT ALSO HAD A RECALL AT TIME. DO THE INSPECTION AND RECALL. RECALL WAS FOR METAL SHAVINGS IN THE ENGINE COMPARTMENT. WE GOT VEHICLE BACK AND WAS TOLD EVERYTHING WAS FINE. THIS YEAR 2018 AFTER AN OIL CHANGE AT JIFFY LUBE THERE WAS AN ENGINE NOISE. THEN WE GOT A RECALL ABOUT THE COMPUTER CHANGE WITH THE BEARING WEAR ISSUE'S WE HAD THE OIL CHANGED BEFORE WE TOOK IT IN NOT FOND OF SERVICE AT FAULKNER. SO THEY WERE TO DO THE RECALL AND TO PLEASE CHECK THE ENGINE NOISE WE STILL HEAR IT ONCE AND A WHILE. WE ALSO DID A CASE WITH HYUNDAI WITH ENGINE NOISE ISSUE AND THE FACT THAT THIS LAST RECALL WAS NOT A FIX IT WAS A COVER YOUR [XXX] RECALL. I DID NOT WANT ANYONE IN MY FAMILY DRIVING A CAR THAT THE ENGINE COULD JUST SLOW DOWN ON THE HIGHWAY. CAR IS USED FOR LONG DISTANCE DRIVING TO AND FROM WORK.. 200 MILES A DAY. DOING 70 -75 ON HIGHWAY THINKING THAT THE ENGINE COULD SLOW DOWN AND YOU HAVE TRACTOR TRAILERS ON YOUR BUMPER DOES NOT GIVE ME A WARM AND FUZZY FEELING. AFTER WE TOOK IT IN FOR THIS RECALL THEY TOLD US THEY COULD NOT CHECK THE ENGINE FOR METAL SHAVINGS DUE TO THE FACT THAT WE JUST CHANGED THE OIL. NOW IF THIS IS THE CASE WHY DID THEY NOT TELL US THIS THE LAST TIME THEY "CHECKED THE ENGINE" THINKING THEY DID NOT CHECK IT CAUSE THEY DID NOT CHANGE THE OIL. I DON'T KNOW ABOUT YOU BUT I STILL DO NOT FEEL SAFE IN THIS CAR. WHAT CAN BE DONE AT THIS POINT? THE CAR HAS 140,000 THOUSAND MILES AND OTHER THEN THIS ENGINE IT MIGHT LAST ANOTHER COUPLE YEARS. THE ENGINE MAKES THE NOISE WHILE SITTING STILL, BUT NOT ALL THE TIME. NOBODY AT THE DEALER WANTS TO TAKE THE CAR AND DRIVE IT FOR A WHILE. THE CASE WAS CLOSED AFTER WE TOOK THE CAR TO DEALER FAULKNER OF HYUNDAI BECAUSE THEY COULD NOT CHECK FOR ENGINE METAL. THIS WAS MARCH OF 2019. I DO NOT HAVE THE CASE NUMBER BECAUSE OF THIS THE CAR HAS NO RESALE VALUE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Middletown, PA, USA

problem #249

Mar 302019

Sonata

  • miles
Traveling on I95 in Maryland, going approximately 75mph in the far left lane, the car just completely died on me. Had no power at all. Prior to dying, there was a loud clicking like sound. Fortunately, I was not rear ended by a car following too closely. Was able to pull off to the left shoulder. After several minutes, I started the car up... car was rattling, before dying again. Tow truck operator checked my oil and noticed metal shavings.

- Pasadena, MD, USA

problem #248

Mar 292019

Sonata

  • miles
The contact owned a 2013 Hyundai Sonata. While driving 25 mph, the contact smelled smoke. The contact pulled the vehicle over and it caught fire from the engine compartment. There were no warning indicators illuminated. The vehicle was totaled and towed from the scene. A police report was filed. The fire department extinguished the fire. There were no injuries. The vehicle was not diagnosed. The dealer and manufacturer were not made aware of the failure. The failure mileage was unknown.

- Brea, CA, USA

problem #247

Jan 012019

Sonata

  • 109,000 miles
The contact owns a 2013 Hyundai Sonata. The contact stated that he smelled a fuel odor inside the vehicle. The vehicle was taken to wolfchase Hyundai (7727 us-64, memphis, tn 38133, (901) 435-9400) and the engine was replaced under a warranty. After the repair, the fuel odor returned and the check engine indicator illuminated. The vehicle was taken back to the dealer. The contact stated that the vehicle was included in NHTSA campaign number: 18V934000 (engine, fuel system, gasoline); however, the dealer ignored it and charged the contact over $1,000 for the repair. The vehicle had not been repaired again and the fuel odor remained. The manufacturer had not been contacted. The failure mileage was 109,000.

- Memphis, TN, USA

problem #246

Feb 092018

Sonata

  • 83,000 miles
The contact owns a 2013 Hyundai Sonata. The contact stated that the vehicle stalled several times without warning. Keffer Hyundai (9010 E independence blvd, matthews, nc 28105, (704) 247-5645) indicated that the engine assembly failed. The vehicle was repaired per NHTSA campaign number: 17V226000 (engine and engine cooling); however, the failure continued. The vehicle was at a repair facility and the contact was waiting for the manufacturer to send an engineer to follow-up. The VIN was not available. The approximate failure mileage was 83,000.

- Charlotte, NC, USA

problem #245

Mar 082019

Sonata

  • 62,000 miles
Had engine replaced less than 60 days ago-experiencing indications of gas pedal losing power. Took to Hyundai in huntsville Alabama-service man chris said he could not find anything wrong-suggest filter service and brake line flushing-spent over $220 for the wrong things-scared to drive vehicle after receiving recall letters in mail two days later-this is a recall on a new engine"?"-losing power while driving with my children-I took it in to dealer and they treated my situation as nothing. I am documenting everything

- Huntsville, AL, USA

problem #244

Mar 042019

Sonata

  • miles
The contact owns a 2013 Hyundai Sonata. The contact stated that the engine seized without warning. The vehicle was unable to be driven and was towed to bentley Hyundai (3805 university dr, huntsville, al 35816, (256) 713-0505). The dealer indicated that they serviced the vehicle per an unknown recall campaign; however, the contact was uncertain if the part replaced was a newly designed oem engine assembly. After the dealer's repair, the vehicle continued to slowly accelerate. The dealer was unable to determine a permanent remedy. The contact later received notification of NHTSA campaign number: 18V934000 (engine, fuel system, gasoline). The manufacturer was notified of the failure. The failure mileage was not available.

- Huntsville, AL, USA

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