The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Dennis Hyundai of columbus, Ohio scheduled an appointment for the contact to bring the vehicle in for service. The manufacturer was made aware of the issue. The contact experienced the failure of a knocking sound within the engine for over a year. The failure mileage was unknown. Parts distribution disconnect.

- Canal Winchester, OH, USA

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at 55 mph, the contact heard a knocking sound coming from the engine area and the vehicle stalled. The vehicle was towed to lynnes Hyundai located at 401 bloomfield ave, bloomfield, NJ 07003, and stated that the engine needed to be replaced and that they were waiting for a decision from the manufacturer to replace the engine. Around the same time, the contact received notification of NHTSA campaign number: 17V226000 (engine) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made the aware of the failure and stated that they had already decided that the dealer was to repair the vehicle. The vehicle was not repaired. The approximate failure mileage was 63,000. Parts distribution disconnect.

- Newark, NJ, USA

My Sonata engine seize they have a recall on it but Hyundai wont honor it they blame it on sludge they tell every body this so they dont have too fix the car !!!! but want me to pay 5125 for new engine we need help with this

- Lithonia, GA, USA

My car has had increased metallic engine noise while stationary, in motion, on a city street or a highway that increases in sound when accelerating. I brought my car into a Hyundai dealership and they have said that everything sounds fine though you clearly hear the engine does not sound right. Three weeks ago, a check engine light came on in my car. I brought my car into a Hyundai certified dealership. They did work on it and said my car was fixed. I left the dealership and the check engine light came back on about 12 hours later. On the second visit, all they did was 'clear the check engine light' and told me to drive it around for a couple days that if the light came back on to bring my car in again. The light came back on the next day. I brought my car back in and they still have it at the dealership to this day 6/23/17. The engine sounds like a metallic knocking and is hesitant to drive at times. I am concerned about the safety of this vehicle. I have been without my car for about 11 total days while the dealership drives it around and tries to figure out why the check engine light keeps coming on. This last visit left me without my car (currently in a rental the dealership provided) for over seven consecutive days. They have ignored my complaints that I have engine noise and said my engine sounds normal even though other Hyundai Sonatas or any other Hyundai vehicle with the same 2.4L engine 'not affected by the 162 recall sounds very different from mine. I dropped my car off there on 6/15/17 for the third time to resolve this issue by certified Hyundai mechanics. They have not fixed my car and have not offered to replace my engine even though my engine is part of recall 'NHTSA campaign number: 17V-226 ' Hyundai campaign162'. I attached the original receipt of work done they claimed was supposed to fix my car, which did not.

- Tonawanda, NY, USA

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling). The part was not available within a reasonable time frame to schedule the recall repair. The dealer (Hyundai on rte 22 in union, NJ) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Union, NJ, USA

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine). The part to do the repair was unavailable. While the contact's daughter was driving 70 mph, the driver heard a knocking sound coming from the engine. The vehicle was taken to an independent mechanic who stated that the failure was likely related to the recall. Contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair the contact spoke to superior Hyundai (110 S quintard ave, anniston, al 36201) who stated that they would not inspect the vehicle unless the contact paid a fee. The contact then spoke to serra Hyundai (1201 center point pkwy, birmingham, al 35215) who stated that the failure was likely caused by the recall issue; however, they were waiting on the manufacturer to repair the vehicle. The manufacturer was made aware of the failure and stated that the dealer would determine whether the vehicle would be repaired or not. The vehicle was not repaired. The approximate failure mileage was 100,600. VIN tool confirms parts not available.

- Riverside, AL, USA

Driving on the interstate when engine started making louder and louder clicking and grinding noises. Engine stalled shortly afterwards. Vehicle is a 2013 Hyundai Sonata 2.0T.

- Chesapeake, VA, USA

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Washington, DC, USA

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling). The contact heard an abnormal noise near the engine area. The interim recall notification from the manufacturer did not give a specific date for when the remedy and parts would become available. The dealer had not been contacted. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The failure mileage was unknown. Parts distribution disconnect.

- Sharon Hill, PA, USA

I was notified of the NHTSA recall number 17V226000 a few months. I believe that the issue with the engine should be addressed as quickly as possible since many of the affected vehicles are being driving in the nation's road. The recall was sent out in March 31, 2017 and so far there has been no remedy. The vehicle owners are entitled to a remedy to prevent any future damage to the engine.

- Houston, TX, USA

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The local dealer (wallace Hyundai at 3801 SE federal hwy a, stuart, fl 34997) stated that parts were not available. The contact had not experienced a failure. Parts distribution disconnect.

- Port St Lucie, FL, USA

I have a 2013 Hyundai, VIN: [xxx], that had a recall on the engine for possibility of seizing up. It just so happened that it actually happened last week (Thursday, June 8, 2017). I had the car towed to antwerpen Hyundai, 6440 baltimore national pike, catonsville, md 21228 where I have been having the car serviced. They have been trying to get a resolution from Hyundai since that time but have not had success. I do not have transportation to get to work, my children to their appointed places, etc and no one has authorized me a rental car or loaner car. I"M getting very distraught at this time due to lack of concern for my well being when the car"S problem is clearly a problem with manufacturing as the car only has 43,000 miles on it as well. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Windsor Mill, MD, USA

There was a loud clicking noise and when taking our car in there was no problem at the time. All of a sudden there was a horrible loud knocking noise and then there seem to be no power when trying to drive it. When having a mechanic look at it they said that the piston was lose and also it looked like there was a problem with the flow of the oil that was going in to the engine. Basically he said the bearing failed and that's why our car stalled. Luckily it stalled while we were in our neighborhood. His conclusion was that we would need a completely new engine. It hasn't been drivable for months now. We can't afford to replace the entire engine.

- Kailua Kona, HI, USA

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000(engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The wallace Hyundai dealer confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Stuart, FL, USA

I heard a very loud noise from my Sonata (sounded like an engine about a week and a half ago. The car was taken to my Firestone service center to have it checked out. They could not find the engine noise when inspected but pointed out that this engine was under a recall by Hyundai. I then experienced the noise again after the Firestone visit and the car was taken into dcn Hyundai in South brunswick, NJ. They were able to bill me nearly $300 for brake service, but said they heard no engine noise...and denied that the car was under a recall. Lo and behold, I found in my mailbox on Friday 6/9 an (interim) recall notice. In reading the recall notice received in the mail (and subsequent reports I then found on the internet), the way I described the problem to the service department at dcn matches very, very closely to the problem described in the notices received and found on line. After calling the Hyundai dealer to ask them what to do with the car, I was dismissed with a statement that "everybody gets that notice". I spoke with someone named "harvey" who was identified as the service manager. In a second, somewhat contentious call my husband made to "harvey", he was again told that this is an interim notice and there was nothing dcn would or could do to help. This is despite the fact that I had brought the car in for service already reporting the issue almost exactly as described in the notice and on line. "harvey" declined to give his last name which was requested for proper documentation purposes. He did say that he was an assistant service manager. He would not supply the name of his manager or any other dealer management which, again, was requested so that this experience could be properly documented. Follow up call made to Hyundai corporate was answered with a request to bring the car to another Hyundai dealership, other than dcn, for inspection.

- Spotswood, NJ, USA

I went to my nearest dealer, in hazleton, Pennsylvania about a knocking sound in my engine and the rmpg going up and down faster then usual when pressing on the gas. They told me Hyundai couldn't cover it since my warranty was soon going to expire (60,000) miles. And they couldn't take me in that certain day. My car would literally jump as if I was in a hill when being on a flat surface.

- West Hazleton, PA, USA

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (wist Hyundai in carson, California) confirmed that the parts were not available for the recall remedy. The manufacturer did not know when the parts would arrive. The contact stated that the vehicle shook and the engine warning indicator illuminated. The failure mileage was unknown. Parts distribution disconnect.

- Los Angeles, CA, USA

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Occasionally, the engine would rev louder than normal when the vehicle was started and would fail to accelerate at times when the accelerator pedal was depressed. The contact took the vehicle to the superior Hyundai dealer where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that they did not have a remedy for the failure. The approximate failure mileage was 23,000.

- Dayton, OH, USA

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling); however, the remedy was not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.

- Tonca City, OK, USA

Nothing has happened yet, but I understand the engine could fail at any time and cause an accident. This is recall #162 and hyundia seems to be dragging their feet on a fix for this problem, I understand this problem started with the 2011 model year because of metal shavings left in the engine after manufacturing, it seems like a fix should have been found by now. I am going on a extended road trip shortly and do not feel safe driving without having this problem looked into.

- Lady Lake, FL, USA