The contact owns a 2013 Hyundai Sonata. While the vehicle was undergoing a regular oil change at jiffy lube in rosberg, Oregon, the mechanic noticed a lot of metal shavings in the oil pan. The mechanic showed the contact the oil pan and gave her the option of having the oil system flushed with fake oil. The contact then took the vehicle to butler Hyundai in medford, Oregon for diagnostic testing. The dealer stated that the oil was clean and there were no traces of metal shavings; therefore, there was no need to repair the vehicle per NHTSA campaign number: 17V226000 (engine). The contact received notification for the recall on 4/14/17. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 126,000.

- Winchester, OR, USA

The contact owns a 2013 Hyundai Sonata. The contact stated while driving various speeds, there was a knocking noise from the engine. There were no warning indicators illuminated. The contact stated the failure recurred numerous times. The vehicle was taken to lynnes Hyundai located on, 401 bloomfield ave, bloomfield, NJ 07003, where the failure could not be determined. The contact received NHTSA campaign number: 17V226000 (engine and engine cooling). The manufacturer was not made aware of the failure. The failure mileage was unknown. Updated 10/25/17 the consumer stated the dealer claimed to repair the vehicle.

- Newark, NJ, USA

Engine seizing up driving back from visiting a friend in the next town. I lost engine power on a straight section of the road and with that power steering ability was lost as well. It was on a major highway but was grateful it didn't happen with a lot of vehicles on the road. I coasted to a stop along side the road (near an access road (a relatively dangerous place to park) but at the best place I could find with only a few seconds to make a decision. I did call the local police who came to aid me in maintaining a safe zone for me and my car. My local dealer I bought the car from seem to not be in much of a hurry to get my car fixed. I have called or texted back to the dealer over the last 9 days and have received the same message - we are waiting for Hyundai to authorize repair. I have also called a Hyundai customer care center and they basically said you will just have to wait. How long is too long to go without your vehicle? I need mine to get to work, to get to the store, etc. A car is no longer a luxury, it is a necessity.

- Pittsfield, MA, USA

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling) and stated that the remedy was not available within a reasonable time frame to supply the part to the dealer and schedule the recall repair. The dealer (ken garff Hyundai downtown, 717 South West temple, salt lake city, ut 84101, (801) 257-3200) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.

- Farmington, UT, USA

The engine hesitates and we took it to the Hyundai dealer for the recall #162 for problems with the engine. They checked the engine with a stethoscope and found no debris according to the technician. But according to the lady in the service department she stated that the problem has been seen in engines with over 100,000 miles and that is why the warranty has been extended to 120,000 miles. This make me very uneasy because it is makes me feel that she is saying that it is still going to happen but not until the engine has over 100,000 miles. So it is not a matter of "if" just a matter of "when" and I do not think that it is fair that I may be at risk of being in an accident as well as my children in the future. I think that it should be remedied even though there is no debris at this time. What can I do to have this rechecked?

- Roswell, NM, USA

My engine siezed up June 6th, there was a engine recall Hyundai usa wont honor the warranty

- Lithonia, GA, USA

Sonata recall on April 14, ,2017 driving at 65 mph on I 75 my engine exploded and I successfully was able to maneuver to the shoulder. I ha be subsequently been sent a recall from Hyundai about this dangerous defect that they have been aware of for over 18 months. However the destruction does not end there. Hyundai motors of North America replaced the blown engine with a new model engine and after I had been driving the vehicle again for 36 hours and under 300 miles...the new engine caught on fire totally destroying my vehicle again due to my dilgence and the cincinnati fire department we were able to extinguish the fire with damage to other people or property. Hyundai has serious quality control issues. The car was on 4 th street in downtown cincinnati when the fire broke out.

- Dayton, OH, USA

Going down the highway at about 75 mph and the engine just shut off. The check engine light and the oil light along with an eps light came on when the engine shut off. No other lights were on before that. Came to a stop and the engine would not crank back up. Had the car towed hour and half back home and was told the engine was seized up. It did not give any kind of warning and has not been able to start at all since. I learned about the recall and towed the car to Hyundai 7/21/17, even though I never got notification of a possible recall for this issue. Apparently they had 5 recalls listed under my vehicle, and I had only gotten a notification for one, which was the shift cable issue. Still waiting for a response from Hyundai

- Pensacola, FL, USA

Purchased the vehicle on or about 6/4/2017 - no one advised us of the open recalls on the vehicle - within a few weeks, engine making loud noise. Svc dept said open recall, we will put you in a rental till it's fixed - at least 2 months from now - not acceptable. I did not purchase a vehicle only to be put in a small rental for months

- Punta Gorda, FL, USA

My Sonata is making noise like the bearings are breaking while I am driving it on city streets and the highway. I called the dealership to try to get an appointment, and they said they would not have an appointment for 2 weeks and that they would not give me a replacement vehicle on the day I dropped my vehicle off. I told them that my car is not safe to drive, and they don't care. I called Hyundai customer service, told them about the noise, and asked them what they can do about it. They told me I have to pay for my own rental car until they the appointment date, which is [ ], even though my car is under recall and making a noise like the bearing is already braking. The company expects me to drive my vehicle around for 2 weeks and hope the engine doesn't fail while I'm going 55 on the highway, or pay for my own rental car even though the issues is their defective engine. Corporate customer service informed me that if I drop off the car, I may have to pay for my own rental car for 3 months before I am able to submit it for reimbursement to Hyundai. My car is unsafe to drive, and the company is not handling the recall properly. Please help me as soon as possible so that I do not die in my defective Sonata while waiting for the company to deal with this properly.

- 39-16 208th St, NY, USA

The contact owns a 2013 Hyundai Sonata. While the vehicle was stationary and driving various speeds, the contact heard a knocking noise coming from the engine. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling) and stated that the identical failure occurred directly after the vehicle underwent an oil change. The dealer and manufacturer were not made aware of the issue. The failure mileage was approximately 89,000.

- Grand Prarie, TX, USA

Since 11-2016 I have been having a issue with my vehicle I have mentioned to van Hyundai dealership in carrolton tx I have been advising them when im driving on the highway my car is not going like the engine is shifting or it just wont go they advised each time I took it there was nothing is wrong with it I have had them check my vehicle 4 times and they have said nothing is wrong and to come find out it is a recall for the exact thing I have been mentioning is wrong with my vehicle they keep saying I would need to leave my vehicle for a whole day but they never have a loaner vehicle I was told they would have one in 2 weeks well I call to make sure they have the vehicle it still a run around so when I get them on the line again they do not have any vehicles for the next 2 weeks I call another dealership and it is the same thing so I have to drive around in a car that I have been having issues with I have not taken it any where else because I had a warranty now it is expired and im still in this car making payments it just sad that I cannot get help and this needs to be addressed or I will have to take further action because driving on a highway going 70 miles a hour and then the car just start to slow down like it does not want to go and try to shift gears feels like the trans is slipping its been the same issue since Nov and no resolution

- Irving, TX, USA

The contact owns a 2013 Hyundai Sonata. While the vehicle was stationary, it would not start when prompted. The vehicle was towed to rick case car Inc (located at 3190 satellite blvd in duluth, Georgia, 30096), but the cause of the failure could not be determined. The dealer informed the contact to change the battery in the key fob, but the push-to-start remote fobik malfunctioned. The failure recurred. The manufacturer was not made aware of the issue. The failure mileage was approximately 72,000.

- Lawrenceville, GA, USA

The contact owns a 2013 Hyundai Sonata. While driving 35 mph, the check engine warning indicator illuminated. The contact heard an abnormal noise coming from the engine and stated that something had locked in the engine. As a result, the contact lost control of the vehicle. The vehicle drifted off the road into a curb. There were no injuries. A police report was not filed. The vehicle was towed to circle auto (641 shrewsbury ave, shrewsbury, NJ 07702, (732) 741-3130), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 68,000.

- Norlina, NC, USA

The contact owns a 2013 Hyundai Sonata. After starting the vehicle, it stalled and the check engine indicator illuminated. While driving various speeds, the contact also heard a knocking noise coming from the engine that became louder as the vehicle accelerated. The vehicle was taken to tameron Hyundai (1595 montgomery hwy, birmingham, al 35216) where it was diagnosed that the vehicle needed a new battery. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic who diagnosed either "low pressure" or "low power" in the engine. The contact was unsure. The vehicle was taken back to tameron Hyundai where it was diagnosed that the fuel pump failed and needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 17V226000 (engine). The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.

- Odenville, AL, USA

Was driving car down secondary road around 45mph. Car began to slow in speed, would not accelerate & eventually just cut off. Smoke/burning smell came from engine. Tried to jump it to no avail. Had car towed, mechanic had to hand crank engine to get it started. Mechanic (john @ campbell's in prince george, va) informed me that engine seized & needed a new one. There was a current knocking sound once they finally got it running. Learned of engine recall, had car towed to dealership where car was purchased (gateway Hyundai 2200 walthall center dr. Chester va 23836 804-414-2020 service tech: Tommy, service center manager: Mr. Carpenter) they informed me of the recall, told me they would test car. After having to call several times, I was finally told that the car passed the engine test and would not be repaired under the recall. I reiterated what I was told by mechanic, car has less than 100,000 miles with no previous issues & regular maintenance & no reason for engine failure. Service tech and manager agreed. Hyundai had them run the same test 3 times. Mr. Carpenter explained that they have told Hyundai my car falls under the recall and should be repaired and after two weeks of having no car, Hyundai still will not repair my engine. Service manager said they hear the knocking but Hyundai is still dragging it out. Meanwhile I'm a single mother of two kids and work full time with a far commute and am spending extra expenses on transportation. Hyundai knows there is a problem, they should stop trying to get over on innocent paying customers and remedy the situation.

- South Prince George, VA, USA

The contact's wife owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling). The contact's wife depressed the accelerator pedal, but the vehicle hesitated for a few seconds, rapidly accelerated, and then reduced to normal speed. There were no warning indicators illuminated. The contact called orlando Hyundai (4110 w colonial dr, orlando, fl 32808, (407) 578-5337), but the dealer was unable to repair the vehicle until they spoke with the manufacturer and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 22,000.

- Oviedo, FL, USA

The contact owns a 2013 Hyundai Sonata. While driving 25 mph, the contact heard a knocking noise in the engine that became louder when the contact accelerated. The vehicle was taken to an independent mechanic who found that there was no oil in the engine. Oil was added to the engine and the vehicle was taken to colonial Hyundai (4423 Lincoln hwy, downingtown, pa 19335) where it was diagnosed that there was an unknown failure within the engine. The failure caused the engine to make a tapping noise and lose oil excessively. The vehicle was not repaired and the failure recurred. The vehicle was taken back to colonial Hyundai where the dealer heard a clicking noise and replaced the PCV valve, but the failure recurred. Colonial Hyundai also stated that a recall would be released and the contact would be provided with a new engine. The VIN was included in NHTSA campaign number: 17V226000 (engine). Colonial Hyundai stated that the vehicle passed the recall inspection and did not need a new engine. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the contact should follow up with the dealer. The approximate failure mileage was 114,629.

- Coatesville, PA, USA

"engine recall", my car has only 66,687 miles on it, I have done all the maintenance required with the dealership, it is consuming 1 1/2 or more quarts of engine oil per 1000 miles, the dealership had done the consumption test and they told me its not normal, but they said is not related to the recall. I have not have the knocking noise, but isn't the excessive oil consumption one of the symptoms that can get the car to do the damage to the engine. The engine light is not on neither the oil light.

- San Sebastian, PR, USA

2.5 weeks after 90,000 mile service (June 9, 2017) and 3X recall inspections (including NHTSA campaign 17V152000), while driving down the highway at highway speeds (~ 75 mph on I-355), I experienced gradual loss of power. I noticed some light white smoke from the back of the car and my engine and oil lights came on. I immediately pulled over to the side of the road and turned off the engine. Looking under the car, I saw 2 large streams of oil coming from the front (passenger side, traverse mounted) engine (2.0 turbo). Attached photos are taken shortly after of the oil slick under the car. I called the dealer and they dispatched a tow truck and took the car to the dealer (June 27th, approx 3:45 pm cst, arrived at dealer 6:30 pm). I just called the dealer service department and was told the engine was found to "have a hole in the bottom of the engine" that was not related to the other recall notices. He stated their was a brand new recall that just came out after my service detailing how to inspect the engine for this new defect. He stated they used a microphone to check the engine sounds to detect it. He also stated several other cars have experienced this failure. Currently waiting on reply from manufacture to dealership for disposition of repairs (probably new engine). Dealership is "family Hyundai" of tinley park, il.

- New Lenox, IL, USA